Busy Bees Nurseries Reviews 

1,620
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 554 reviews, reviewers overwhelmingly had a great experience with this company. Families frequently praise the friendly, attentive staff and dedicated key workers who make children feel welcome, safe, and fully supported throughout their entire nursery journey. Parents also highlight the clean facilities, welcoming environments, and engaging daily activities that help little ones learn, play, and thrive. However, some customers also noted issues regarding high staff turnover, inconsistent administrative processes, and frustrating communication gaps during unexpected temporary closures. A few reviewers additionally mentioned concerns about management organization, facility maintenance challenges, and occasional difficulties regarding daily care routines.

What people talk about most

Staff

Reviewers mention positive feedback about staff, noting that they are friendly, knowledgeable, and create a... See more

Service

People report ambiguous experiences with service, reflecting a wide division in satisfaction levels. While... See more

Customer service

Consumers find customer service to be ambiguous, reflecting a wide range of differing experiences. While many... See more

User experience

Customers consistently note positive experiences with user experience, highlighting an excellent journey from... See more

Facilities

Reviewers highlight positive aspects of facilities, noting that the setting provides great outside space and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Busy Bees have given my son and I a great experience so far, eased us both into nursery so mum and son feel happy. Always put my mind at ease when questioning how my son is. Seem to do lots of activit... See more

Rated 5 out of 5 stars

My little boy started just over a year ago and he is flourishing. He loves going to nursery and always has a big smile on his face. The app helps with seeing what he’s been up to on a daily basis an... See more

Rated 5 out of 5 stars

The team is brilliant. From the induction at the beginning to the day to day, I can only say our daughter has continued to thrive. We are amazed by how much love and care the staff show to her. The le... See more

Rated 5 out of 5 stars

Busy Bees Clare Park has been incredible for both of our children. They have both slotted in amazingly, we have always felt supported, informed and confident that our children’s best interest are alwa... See more


Company details

  1. Nursery School
  2. Child Care Center
  3. Day Care Center
  4. Plant Nursery
  5. Preschool

About Busy Bees Nurseries

Written by the company

Busy Bees Nurseries is the UK's leading childcare and nursery provider with 390+ exceptional nurseries across the UK and Ireland.

Founded in 1983, we've always believed in giving children the best start in life. We go beyond Government standards to provide your child with a range of diverse experiences and activities to support them on their learning journey - offering rich learning opportunities and warm, caring environments that parents and children love.

With 40 years of experience guiding our understanding of what children and families want, we remain committed to providing children with the best start in life and look forward to welcoming children and parents to experience the Busy Bees difference with a nurturing and supportive environment fit for generations to come.


Contact info


4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.3

All reviews

(1,620)

541 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic Nursery

I highly recommend Busy Bees nursery. I found it very difficult going back to work and really did not want to leave my son at only 11 months. He had always been very cuddly and wanted his mum close by at the groups we attended, so I was understandably worried about how he would manage without me in a completely new environment.

The staff were incredibly welcoming, reassuring and helpful, and they really supported both my son and me through the settling in period. Natalie, Megan and Brodie have been especially wonderful with him, and it is lovely to see how happy he is when we drop him off and he sees them.

Although the first week was tough, he settled in much faster than I expected and is now so happy there. He absolutely loves nursery, and I can see that it has done wonders for his confidence. When we take him to birthday parties now, he runs into the room towards the toys and seems much more comfortable in busy, lively environments.

Starting nursery is definitely a difficult transition for many families, including ours, but choosing Busy Bees was absolutely the right decision for us. It has been such a positive experience overall, and we are very grateful for the care and support they have given him.

July 6, 2026
Rated 5 out of 5 stars

Best Nursery

So friendly and helpful. Great communication. My son loves coming here and loves his key worker and all the members of staff. They are focused on learning and milestones and share all the experiences with you via the app. You are notified every time anything happens (food, nappy changes, sun cream applied) We love BusyBees Great Denham.

July 6, 2026
Rated 5 out of 5 stars

Love it so far!

The key workers in Bambos 1 are really good. They helped my daughter settle in well. She has built a lovely bond with her key person and enjoys going to nursery. At pick ups we always get an update on her day. We receive pictures of our daughter engaging in activities which is very reassuring.

July 6, 2026
Rated 5 out of 5 stars

My child absolutely loves it

My child absolutely loves it here and we wouldn’t trust anywhere else. So understanding and accommodating for each child and their needs and absolutely love each child individually

July 6, 2026
Rated 5 out of 5 stars

Lovely Nursery!

I was very nervous for my 2 year old to go to nursery, but the staff at Busy bees Wandsworth really put me at ease, my daughter has the best time when she’s there, the staff are great and very patient and kind, and always have lots of different activities ready for the kids and send regular updates. I always recommend this branch to whoever asks ☺️

July 6, 2026
Rated 5 out of 5 stars

The staff are so kind and professional

The staff are so kind and professional. They are brilliant with the children and they know everything there is to know about each and every child. This is my 2nd child that’s gone to Busy Bees Ilford and I could not recommend it more. I feel safe knowing my children are looked after there by the wonderful staff.

July 6, 2026
Rated 5 out of 5 stars

Very greatful

If I am honest I was worried about leaving my son as he cannot communicate very well and is on the pathway for a diagnosis, the staff are really great with him and with myself nothing is too much trouble. Cannot thank the staff enough for what they have done for my son so far.

July 6, 2026
Rated 5 out of 5 stars

As an ex nursery teacher I was very…

As an ex nursery teacher I was very apprehensive about sending my daughter to another nursery. We visited 5 and chose Busy bees.
All staff have been amazing with my daughter (she’s currently in the toddler room) and have supported her and us as parents with her speech and now potty training. I have no anxieties about leaving my daughter at the setting. Communication is effective and we are very happy with how she has progressed! Thank you to all !

July 6, 2026
Rated 5 out of 5 stars

Amazing nursery 10/10

Professional and friendly staff, always helping develop skills and knowledge of our little one, his confidence and language has developed so much since starting at the beginning of the year! Couldn’t fault anything, all staff are great, food options my child is offered is healthy and varied nursery always looks spotless!

July 6, 2026
Rated 5 out of 5 stars

I probably should have written this…

I probably should have written this review months ago! Busy bees in Solihull is exemplary. I viewed 8 nurseries before sending my child here. It’s like a second home to my toddler. He talks about it all the time and the staff genuinely have so much love for the kids. Steven and Kiran are such wonderful people and treat my toddler as if he was family to them! Couldn’t recommend this nursery enough!

July 6, 2026
Rated 5 out of 5 stars

Warton Branch.

My little boy started at the Warton branch earlier this year and he has settled into nursery life so easy, can’t wait to go in and loves being there so much he takes forever to come out. He’s always so happy and loves all his teachers and friends.
He loves the food that they give to them and he sometimes asks for seconds. They’ve also helped massively in his potty training journey.
His confidence has grown massively and he now chats away which is lovely to hear!

July 2, 2026
Rated 5 out of 5 stars

I'd highly recommend this nursery

I'd highly recommend this nursery to any parent looking for a warm, nurturing and genuinely caring environment for their child.
Since Eve became Centre Director, the nursery has gone from strength to strength. Her passion, leadership and commitment shine through in everything she does. She has created such a positive atmosphere, not just for the children but for the staff and families too. You can see how much she genuinely cares, and it's reflected in the happy, settled environment she has built.
The staff are kind, approachable and always make my son feel safe, valued and excited to attend. They take the time to get to know each child as an individual, and the communication with parents is excellent.
As a parent, there is nothing more reassuring than dropping your child off knowing they are loved, encouraged and thriving.
If you're considering working here, it's clear that Eve has created a supportive, positive team culture where staff are valued and encouraged to be their best. It really is a wonderful place, and I can't thank the whole team enough for everything they do.

June 26, 2026
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