What a service ! Ordered couple of days before Christmas not expecting delivery until 29th onwards. But low and behold order confirmed and delivered the next day - amazing ! This time round we ordere... See more
Company replied
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Review summary
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I've been ordering firewood from Firewood direct for a number of years and have never had a problem. Their wood is consistently dried, burns hot and clean, and is very well crated for delivery. Over... See more
Company replied
Firstly I would like to thank fire wood direct as I have been using this company for a number of years now and have not had any reason to complain about what was supplied or the delivery. Both service... See more
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Excellent service, logs arrived promptly and sriver put them where I wanted. Logs delivered in window although could have done being told when window was before it started as had to get home, as it wa... See more
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Company details
Written by the company
Supplier of hardwood firewood, supplying kiln-dried hardwood logs in the UK and Ireland since 2014.
Contact info
3 Crompton street, BL9 0AD, Bury, United Kingdom
- 07716210180
- sales@buyfirewooddirect.co.uk
- www.buyfirewooddirect.co.uk
4.7
Excellent
997 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 71% of negative reviews
Typically replies within 1 week
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Good logs with great delivery
Tracking was efficient and helpful, and the delivery firm placed the pallet just where we wanted it so we could still use our drive. Wood looks good too.
May 26, 2026
Crate well packed
I made the mistake of ordering on a Wednesday afternoon before a bank holiday so the logs didn't arrive until the following Tuesday. However they arrived at the time they said they would and were well packed.
May 20, 2026
Excellent source of firewood
Excellent source of great quality firewood. Quick and efficient delivery. Would highly recommend!
May 10, 2026
Great product delivered swiftly on the…
Great product delivered swiftly on the date specified
May 11, 2026
the logs were well packed on the wooden…
the logs were well packed on the wooden pallet and they burn very well without the need for firelighters. Your delivery driver was very obliging and most helpful
April 17, 2026
I have been a regular customer for some…
I have been a regular customer for some while due to consistent pricing, quality of wood and excellent customer service.
April 10, 2026
Excellent service
April 8, 2026
Great wood
As ever, great wood at a reasonable price, delivered quickly and when they said they would.
March 30, 2026
Great service very fast and efficient…
Great service very fast and efficient delivery.
Many Thanks
April 2, 2026
Good price and good quality and…
Good price and good quality and delivered to the place I needed,off the road and near the storage area
March 24, 2026
Wood great, terrible delivery
Wood great. Delivery terrible, same driver (not his problem). Tipped it all over the road. Being disable it was not fun. Complaint in progress. Firewood Company 5*.
March 21, 2026
Birch firewood
Easy to use the "buy firewood direct"website, delivery was quick and tracking available.
I ordered the Birch firewood, burns really well, overall great service and good product
March 13, 2026
Ordered a crate of unsplit birch on…
Ordered a crate of unsplit birch on Saturday, arrived today !! Absolutely beautiful timber, and dry as a bone !! Looking forward to burning this next winter, and needless to say, i shall be buying from them again !! :)
April 8, 2026
Unprompted review
Speedof delivery and quality wood.
March 9, 2026
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