Bytomic Martial Arts Reviews 7

TrustScore 2.5 out of 5

2.3

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Company details

  1. Martial Arts Supply Store
  2. Fitness Equipment Store
  3. Sporting Goods Store
  4. Sports Accessories Wholesaler
  5. Wholesaler

Written by the company

Bytomic is a leading UK manufacturer and distributor of premium martial arts equipment, clothing and training gear, supplying clubs, gyms, instructors, retailers and practitioners across the country and beyond. With more than 35 years of experience in the martial arts industry, Bytomic has built a strong reputation for quality products, reliable service and specialist knowledge across a wide range of disciplines. We provide over 3,000 products with fast next day delivery, serving customers involved in Brazilian Jiu Jitsu, MMA, Boxing, Muay Thai, Taekwondo, Karate, Judo, Kickboxing and other combat sports. Our product range includes martial arts uniforms, boxing gloves, protective equipment, pads, bags, belts, mats, fitness accessories, club essentials and branded training equipment from trusted martial arts brands such as Century, Top Ten, Fumetsu, Aqua Training Bag, Venum and more. Bytomic is trusted by martial arts gyms, boxing clubs, instructors and trade customers looking for dependable wholesale supply, competitive pricing and a partner that understands the needs of the industry. We offer trade accounts for martial arts schools, gyms and businesses that want access to specialist products, strong availability and efficient fulfilment. As a long-established martial arts wholesaler and manufacturer in the UK, we combine industry expertise with a broad product selection and excellent customer support. Whether you run a boxing gym, martial arts academy, fitness facility or retail business, Bytomic is committed to helping you get the products you need quickly and reliably.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

7 reviews

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1-star

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Rated 1 out of 5 stars

Appalling Customer Service and Unacceptable Demands

I am absolutely shocked by the lack of responsibility and poor customer service I have received. They sent me the wrong item and then expected me to pay £30 for its return, despite it being located just a 5-min distance from their office!

It's unbelievable that they would try to shift the blame for their mistake onto the customer. I have been in business for many years and have never encountered such a blatant disregard for customer satisfaction.

To make matters worse, they seem unwilling to find a reasonable solution. This level of incompetence and indifference is simply unacceptable. I strongly advise anyone considering using this company to think twice.

December 12, 2024
Unprompted review
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Rated 2 out of 5 stars

Terrible stocking, don't bother.

Unless you are very flexible in what you need this company are a waste of time. I have been buying from them for almost a decade and prior to COVID stock levels sometimes went low but I generally managed, since then its just a waste of my time and money trying to sell to my students.

Also, 8 pounds for the cheapest delivery option on two Doboks is farcical.

November 21, 2022
Unprompted review
Rated 1 out of 5 stars

Really bad customer service

Their website has misleading or not enough information. Many times they send cheaper products that I paid, I received dirty martial arts belts and damaged head guard. I ordered a Mooto body armour large size (4) however they told me that size 4 is a medium size and the large size I ordered is size 5. I ask them if they could send me the size 4. They said they can't do this. They need to send the wrong size to me, then I need to send it back, and then they will send the right size to me. What a waste of time.

April 26, 2022
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible, lie on website about available of products. Misleading customers about services they fail to provide.

Avoid, dreadful service.

October 10, 2021
Unprompted review
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Rated 1 out of 5 stars

Placed an order which didnt arrive

Placed an order which didnt arrive, no replies to my communications. Ended up getting a refund back through my bank which took 10 days after I placed the order. Defintely would not recommend or order from again!

October 18, 2018
Unprompted review

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