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2.3

Poor

TrustScore 2.5 out of 5

6 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Unprofessional Support and Serious Technical Issues

strongly advise caution before using Cabanova for any serious website or online store project.

I spent two weeks working 15 hours a day on my website, only to encounter multiple technical and platform-related problems that negatively affected my work and SEO.

Here is my experience with their "PRO" service:

• Forced Redirect Issues: A redirect to my external Payhip store appeared in the page source code and affected my main domain behavior, despite the fact that I did not have direct DNS or full HTML control.

• Feature Restrictions After Trial Period: After approximately 14 days, important functionality became limited, including menu/button behavior and AI assistant access, making the website difficult to maintain without upgrading to a more expensive plan.

• Platform Limitations: The “global pages” system caused elements added to one page to appear on multiple pages, creating major editing and layout problems.

• Lack of Technical Control: Users do not receive proper DNS or full source-code access, making it difficult to independently troubleshoot or fix issues.

• Unprofessional Support Experience: After opening a payment dispute that was resolved in my favor, I received support emails containing remarks such as “ING bank seems really dumb” and “#staypoor,” which I consider inappropriate and unprofessional communication toward a customer.

Because of these issues, I ultimately moved my entire project to another provider where I now have proper DNS control and a stable setup.

May 9, 2026
Unprompted review
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Rated 1 out of 5 stars

They just want to steal money from you.

I created account on their site to check their services and decided to go with free plan in starting to know how their website builder work but they simply downgrade my website the day after i created account and sends me an email that says
"Hello Cabanova Member,
We have suspended any published Cabanova websites you have because you did not log in within the last 90 days or you have free sites. If you do not log in before 03.07.2025, your Cabanova account will be automatically deleted.

To make your published websites available, log in to your account at Cabanova."

I logged in into my account but still i wasn't able to see my website live so i reach them regarding this issue and now i got this response.

"Hello,
The FREE package has been discontinued.
Please consider upgrading your package.
Use this voucher EASYUPGRADE30 for 30% discount.
Thank you!"

Really? Its only 2 days since i created account and i came up with all these issue. Better stay away with them who just want to charge money from you on the name of free account also available.

January 4, 2025
Unprompted review
Rated 1 out of 5 stars

I my experience with cabanova is very…

I my experience with cabanova is very bad indeed.

I bought a plan and have been unable to log in to my cabanova acount as my email is not recognised, I have sent 4 messages to cabanova and they refuse to reply to me.

I am unable to log into my account or obtain a refund.

September 12, 2019
Unprompted review
Show reviews in all languages. (6 reviews)

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