Cabubble Reviews 20

TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Even one star is to much: I have booked a car and the booking was once confirmed. Valid Credit Card details given, everything ok. Then the company Cabubble cancelled the booking without naming reasons... See more

Rated 2 out of 5 stars

Booking system works fine but I haven't got time to vet the companies Cabubble is partnering with, turns out the one we booked with cancelled on us about ten hours after we made the booking and the co... See more

Rated 5 out of 5 stars

As a private hire firm, we use cabubble as a "bolt-on" to our own web-site. This has given our customers the ability to book and pay online for our services. Being a small, family run business, we... See more

Rated 1 out of 5 stars

I made a booking last year for a Sunday this year in April. I have just tried to call the taxi company to cancel the booking but they have NO booking for me in their diary. I also tried another compa... See more

Company details

  1. Taxi Service

Information provided by various external sources

Quotes from licensed taxi and private hire firms in London, Birmingham, Manchester and across the UK. Book a taxi or minicab online via website or mobile app.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

20 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Absolute waste of time

Absolute waste of time . Booked in advance to be picked up at the AO Arena. Get outside and see a text to say ‘ booking cancelled’. Arrogant clown on the phone said ‘ no drivers available, ‘ what is the point of letting people book and pay??? If this is your business model, god help you . Incompetent is the polite version of what I’d like to say

February 26, 2026
Unprompted review
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Rated 5 out of 5 stars

It has been an absolute pleasure…

It has been an absolute pleasure collaborating with Cabubble

Where thrilled with what we have achieved together and look forward to even greater success ahead. Using their platform in conjunction with Autocab has made receiving jobs and payments incredibly seamless and efficient.

January 24, 2025
Unprompted review
Rated 5 out of 5 stars

Fortunate experience with this company

The vendor assigned to me by Cabubble for rides on Christmas Day was MiniCabRide. They are an exceptional cab company. They called me to confirm the service, then emailed me the confirmation as well as the driver's details, and the driver sent me a tracking link ahead of time so that I could estimate how far off he was from me. The driver was also lovely and punctual.

December 25, 2024
Unprompted review
Rated 5 out of 5 stars

Great booking site and great taxi company booked

The booking process and options were excellent. The company we ended up choosing was fantastic:

We booked a return journey for our adult son who has a learning disability from Weston Super Mare back to his supported living home in Camberley. Communications was excellent throughout.
Unfortunately a major accident closed the entire M4 between Jct 14 and 13 traveling eastbound and they got stuck right in the middle of stationery traffic with no way of coming off and a possible re-opening 3 hours later at gone midnight!
We were contacted and in speaking directly with the driver Chris, we were impressed by his calmness and positive attitude from a journey that should have taken 2 hours became 6 hours. His demeanour and attitude was so professional and I guess it showed that he was used to the surprises our roads can throw at drivers.
We were pleased that we had entrusted our son in such good hands as Chris.
We altered our plans slightly and asked for our son to be delivered to our house, which was a couple of miles from his original destination as his expected arrival was now going to be much later.
But the drama didn't stop there, our son had dropped his phone between the seats and although I saw Chris check the car before he drove off. I remember thinking that's really good, he could not have seen the phone. We eventually managed to call him and luckily he hadn't got far and I offered to drive and meet him at a garage about 3-4 miles away.
The experience was top draw and I would not have any hesitation in recommending Paul's Private Hire and most of all Chris. Thank you guys!

July 5, 2024
Unprompted review
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Rated 5 out of 5 stars

Used a few times and great

I have used Cabubble a couple of times now to book transport to and from Manchester airport. They used a local firm Lynch and it was a great service. They arrived on time and were there to pick us up. Couldn’t fault them. Maybe the poor reviews are the firms they are using and who need to be checked on confirmed beforehand to avoid letting people down?
Will use again

November 18, 2022
Unprompted review
Rated 1 out of 5 stars

Taxi booked a week in advance didn't…

Taxi booked a week in advance didn't turn at at 4.30 am!
When we called them it was just 'we don't have a driver, sorry, we will refund you (which they did) but that didn't get us to the airport!
I don't believe that actually reserve a car when it's booked.

October 9, 2022
Unprompted review
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Rated 2 out of 5 stars

Flawed if they're not vetting the firms they partner with

Booking system works fine but I haven't got time to vet the companies Cabubble is partnering with, turns out the one we booked with cancelled on us about ten hours after we made the booking and the company in question rates incredibly badly on Trustpilot. Hard to say you can trust the site if they're just putting through bookings to anybody.

October 8, 2022
Unprompted review
Rated 5 out of 5 stars

Efficient and Simple Booking System

A very efficient and simple booking platform praised by our customers. Being on their national comparison site is a massive bonus. Excellent customer service and 5-star support - thank you Bernard!

April 20, 2021
Unprompted review
Rated 5 out of 5 stars

Best taxi and minicab aggregator

Dear reader,
I am a taxi and minicab provider, working with Cabubble aggregator for years now, and I have nothing to complain of.
Bernard and his team are top-notch professionals, providing excellent training and support, for a fair price.
I work with other aggregators as well, but as long I can stop my collaboration with them anytime for their unfair charges, I just cannot stop working with Cabubble. They have simply the best integrated and configurable booking system in place.
While I can understand taxi customers' frustration very well, I would like to say that when they complain about Cabubble, they are in the wrong. I am pretty sure they should complain about the taxi providers they chose in the booking process instead, but probably they don't remember this key element.
My best regards to the Cabubble team. Keep up the good work!

November 15, 2020
Unprompted review
Rated 1 out of 5 stars

ANGRY 😡

I made a booking last year for a Sunday this year in April. I have just tried to call the taxi company to cancel the booking but they have NO booking for me in their diary. I also tried another company in the same town and they don't have a booking for me either.
So glad I didn't pay up front....

January 24, 2020
Unprompted review
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Rated 5 out of 5 stars

As a private hire firm

As a private hire firm, we use cabubble as a "bolt-on" to our own web-site.
This has given our customers the ability to book and pay online for our services.
Being a small, family run business, we only deduct payment and confirm the booking, IF we have availability. If we have no availability to send a vehicle, the person attempting to book is notified ASAP.
It works very well for the business model that we operate.
Highly recommended.

June 15, 2019
Unprompted review
Rated 1 out of 5 stars

Even one star is to much

Even one star is to much: I have booked a car and the booking was once confirmed. Valid Credit Card details given, everything ok. Then the company Cabubble cancelled the booking without naming reasons. We wanted to make holidays in London and wanted to get back as tube does not run early in the morning. This company is unreliable! Do you treat visitors in England like that?

June 10, 2019
Unprompted review
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Rated 5 out of 5 stars

Being a Cabubble supplier

I have been with Cabubble pretty much for the last 6 years as a supplier and cannot say how much it has boosted our work load, also tie in the booking engine that Bernard had added to our website which gets us loads of enquiries and bookings. A great addition to your cab business.
Jay from Folkestone

July 17, 2017
Unprompted review
Rated 5 out of 5 stars

Awesome taxi booking system

I have used this comparison and booking system numerous times now and its been awesome every time. It's a slick booking system with lots of firms to compare prices. Card pre-pay option for piece of mind. The taxi's have been prompt (or early) every time. Highly recommended :-)

April 10, 2017
Unprompted review

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