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TrustScore 3 out of 5

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Rated 1 out of 5 stars

Big Scam Alert - This is Owned By Scammers Richard Starr and Michael Schnapf

Scam Alert!⚠️ Beware of Cacher.io. They scammed many ecom seller of over $100k with their other company MoreCommerce.com and then they dissolved the company and moved their assets under Starr Holding which now owns Cacher.io. They even moved their development team in Bucharest ⚠️ They are a fraud! ⚠️ Read and Share!

Cacher,io, StoreEnvy.com, Auctiva.com, Vendio.com and Morecommerce.com are owned by the same people, Michael Schnapf and Richard Starr. Before you go into business with these guys, make sure you read the comments about them on Linkedin and Google.

Here is just a little bit of context for anybody who has time to read, and I am always available to provide A LOT more proof for anybody interested:

MoreCommerce.com advertised their services as a one-stop marketplace where they will take your products on many online marketplaces through their accounts. They are using Auctiva.com to push their listings on some of the sites. And they are using StoreEnvy to sell their own or other people's products.

We signed up with them in April 24 because we wanted to access Target.com marketplace. For some reason, Target's seller approval process is incredibly slow and we just wanted to access it faster.
Morecommerce was already registered with Target.com and they seemed like a good solution to push the products fast and test the marketplace.

From the get-go we started doing well on Target.com but Morecommerce.com was always late with the payments. I always had to remind them to make the payments.
However, I didn't consider it a big deal. 1-2 weeks delays is not unheard of.

In December and January we had very good sales on Target and on Jan 15, we were waiting to receive the payment for the first 2 weeks of December. That didn't come. I didn't worry, as they were always late with the payments and just assumed it's normal after Q4.
On Jan 24, I noticed there are no more orders coming in from MoreCommerce and looked for our brand on Target. This was not to be found.
I asked MoreCommerce to look into this and here is what they said:

Richard S. (Support)
Jan 24, 2025, 6:54 AM PST

Thank you for your message, and I apologize for any delayed response. At MoreCommerce, we deeply value your partnership and the trust you have placed in us. We fully understand and appreciate your concerns.
As of January 21, 2025, we have paused new order activity on the MoreCommerce platform to conduct a thorough evaluation of our operations and explore strategic options for the business.
We recognize that you may have questions, particularly regarding settlements and receivables. Please know that addressing these matters is a top priority for us. Our team is actively working to provide detailed updates on settlements and payment timelines. You can expect further communication from us in early February.

If they knew they had issues or a shift in plans, they should have given everybody at least 1 month notice. But no, this was very much premeditated. They waited for December sales, the best time of year for any seller. Now they are not answering anymore.

We're talking about tens of thousands $$$ here just from myself. Can you imagine how many sellers are affected?

Their websites are still active, so BEWARE. Do not register! They will literally steal your money.

People involved and running the scam:
Michael Schnapf
Richard Starr
Robert Friedman
Hannah Rich
Todd Frostad
Todd Lusby

August 6, 2025
Unprompted review
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