Caissa Chess Shop Reviews 8

TrustScore 2 out of 5

2.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Game Store
  2. Gaming service Provider

Information provided by various external sources

New CAISSA CHESS SHOP. We have over 2000 chess products! Mega news, great prices, over 300 products at promotional price!


Contact info

2.2

Poor

TrustScore 2 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 1 out of 5 stars

Low quality set

Bought a set for €50. The set I received was of very poor quality - obviously not made with any care. Pieces were asymmetric, one of the cuts in the queen's bassinet was missing, poor quality felt, one of the knight's nose was cracked... I am very disappointed.

September 18, 2021
Unprompted review
Rated 1 out of 5 stars

They sent me different product

They sent me different product.
The communication was really poor. No answer on e-mail. I needed to make 3 international calls to get some respond.
Than they sent me an apology, information that the ordered item is not available and offer to return money.
No money back, no reaction since that point (1 month).

August 30, 2021
Unprompted review
Rated 1 out of 5 stars

Shop elsewhere

Bought couple of chess sets through Caissa but unfortunately the last one was defected. Couple poor quality pieces and the pieces were not weighted even if the description clearly stated so. Customer service either completely ignored my message or there is no customer service. Left a pretty sour taste in my mouth and I will buy my chess gear elsewhere from now on.

July 5, 2021
Unprompted review
Rated 1 out of 5 stars

BE AWARE - SCAM SITE

I ordered a chess set 3 weeks ago. Nothing arrived till now, I haven't received any confirmation email, they just charged my card. I tried to send to Caissa Shop messages - no answer. Tried call - no answer. This seems like a proper scam.

January 1, 2021
Unprompted review
Advertisement

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look