Caisse Epargne Reviews 

Worst bank ever they took advantage of me just because I don't understand everything in French, not for strangers. So so so disgusted and disappointed.

Unfortunately a client of this bank for 8 years but I'd leave in a moment if I could. I'm also a member of 3 other French banks and would rate the others very highly. Caisse d'Epargne is like stepping back into the 1970s. Zero communication, as a client you are treated like a criminal, you are ALWAYS in the wrong, you CANNOT speak to anyone who can fix your problems. I have spend THREE YEARS trying to change my address (note I speak fluent French) - impossible- and because they are incapable of passing my message between services, nobody was able to tell me about an unpaid cheque and I got slammed for it. If I wasn't checking my account daily (as you have to do with them) I'd be in so much s...t. Awful experience over the past 4 years with them, and every French person agrees..it appears to be the bank you go to when nobody else will take you (I didn't understand this previously) so they feel they can treat you like crap because of this. If you are in a bad situation I'm sure La Poste would be better - personally of all the banks I've dealt with , I've nothing bad to report of Credit Agricole or Credit Lyonnais. I can't find one good thing to say about Caisse D Epargne. Avoid at all costs...it''ll cost you dear if you go with them I can assure you

The worst bank is St sebastien sur Loire. I'm Currently unemployed and hardly have enough to get by, hence an overdraft on my account, worst decision to be honest. I was charged a whopping 265 euros of fees on my account, for being over my overdraft limit (Thanks to Pole emploi) for just 4 days! Rubbish service too, I talked to my counsellor and asked the bank politely for a refund, however the directrice offered us a deal... to give me just 100€ back only if I take out an insurance with them for 5€ a month for a year! the worst thing is that the directrice refused a meeting with us today to discuss it further she said I wont do anything!! cant believe I'm being treated like this. horrible Its stealing from the poor. Our next step will be the Service relations clientele!

This is the worst bank I have ever dealt with. We have been trying to close our account now for 6 months. When our business closed end Jan 18 we requested closure, 1st they said they wanted confirmation from the tax office we had paid all taxes. This was done, then they wanted our accountant to confirm closure. This was done, then they made us sign written forms, checked by solicitors in the UK we had done everything.
After 4 months they released a large part of the funds, 2 months on we still cannot close the account and get our funds. I have written 3 times to the Director of the bank, ignored, our business contact ignores us, yet still they charge us fees, in time our funds will all go on fees. Never ever use this bank

Très sécurisé, fiable.

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