The Calico Group Reviews 15

TrustScore 2 out of 5

1.9

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  1. Charity

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Companies providing quality services that make a real difference to people's lives.


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1.9

Poor

TrustScore 2 out of 5

15 reviews

5-star
4-star
3-star
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1-star

Replied to 33% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

My mother lives in a calico flat she…

My mother lives in a calico flat she has been having numerous issues start of with living room window sinking also asbestos under her tiles in her bedroom also saying she cant have even a door mat outside her front door because its a fire hazard yet if a fire broke out downstairs how would the residents get out.

April 1, 2026
Unprompted review
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Rated 1 out of 5 stars

Wolves in sheep clothing

A genuinely awful and useless company with deep running issues. Been left wothiht gas for nearly half a year and throughout winter even after chasing them up for months. The "paint over it" mentality is the real motto when it comes to calico homes. Do not believe the wolf in sheep's clothing that is this company. Its a real shame too because they have some genuinely great staff for their homeless shelter but once they have you in a property and paying rent, you can forget about it, rotten property, rotten inspectors, rotten mentality runs throughout. If you're struggling for a place and reading this, wait it out, I promise you its worth avoiding

August 1, 2025
Unprompted review
The Calico Group logo

Reply from The Calico Group

Hi Jake - thanks for your review. I’m really sorry about all the issues you’ve raised; you’ve clearly had a difficult time, and our service has not met your expectations. I have forwarded everything you’ve said to our Repairs team.
I can confirm:
The window work is still booked for 4 March, which is the date you requested when you asked us to move the work back from last week.
We’re now reviewing the full history so we understand exactly what’s happened and why.
Our Director of Maintenance has tried to call you today to make sure your issues are addressed and the remaining work is completed without any more delays, but has not been able to catch you.
A visit is being arranged so everything can be checked properly and put right.

Rated 1 out of 5 stars

Don't ever build your?hopes?up

Not such a good company.I have been on there waiting list for a long time like lots of others.When I attended there meeting place in the upper Burnley market I was met by a agent from there office.I would like to know how the agent can give a score of?what I belive was given my self.Its just pure guess work.I was?contacted?by one of there agents and was asked?if?I was still interested.At first I was a little reluctant then I said yes.Building on my?hope?with those words spoken and my Emails sent back to them.Sincè this happened I believe it is?now been offered to someone else.Calice keep taking off there site then adding it back on.

September 11, 2025
Unprompted review
Rated 1 out of 5 stars

Since August 2024 we are riddbroken promisesled with…

Since August 2024 we are riddled with dry rot in the living room which is now spreading throughout the ground floor .
After numerous phone calls to them they keep promising to get back to us and never do , the last time I rang i made a formal complaint and was told a manager would ring me back within 24 hours , 2 weeks later I'm still waiting for that call .
They are very happy to keep taking our rent every month , but in return they don't care about getting the property to a standard where it's fit to live in .

January 15, 2025
Unprompted review
Rated 1 out of 5 stars

Again Minus a lot of stars not an…

Again Minus a lot of stars not an option.
When I dropped my keys of was asked hope I left it clean.
Well no urine stains, nicotine stained pipes and woodwork. No Damp stained wallpaper, filthy kitchen units. It should smell better as well. 106 BB10 4QN. Amazing reception staff can ask it to be left better than it was handed over, I was not abusive calling the monkies Knob head or F##ker.

March 1, 2024
Unprompted review
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Rated 1 out of 5 stars

If I could I wouldn't put even one star

If I could I wouldn't put even one star
More than 25 days ago, the carpenter came and took the kitchen cabinet with him to repair it and told us that he would return after a week to install it.. Four weeks have passed.. What a service.. We hope that you respect us and our minds.

March 6, 2024
Unprompted review
Rated 1 out of 5 stars

Rubish corrupt company who employ…

Rubish corrupt company who employ bullying staff when you coplain about drugs.2 staff members are that good at lieing and making up storys that they should be emplyed as story writers on the soaps.never do jobs.the gutters have been leaking very badly for 6 years.they breach our privacy and gdpr.they employ unlicenced security who aint a clue and cannot speak or understand english and also let their taxi driver mates come in to pray.

December 29, 2023
Unprompted review
Rated 1 out of 5 stars

Never rent of these lot!

Never rent of these, suffered DV they wasn’t helpful at securing my property, surveyor came to look at my failed moldy windows with broken handles and safety locks, they apparently fixed one window but two months later my two year old fell out and was rushed to Manchester children’s hospital with broken arm in two places, 6 months later still not fixed advice was keep window closed! I would have but I have mold growing up it and was advised to open them! Uptrend repairs not done! House isn’t fit for a dog! Ant infestation that they never mentioned but was aware of when I signed tenancy! Quick to want things you’re meant to do as a tenant done thou! And the staff on phone one in particular called Emily is foul on the phone how they employed someone with no social skills is beyond belief! Avoid live in a tent it would be better!

August 17, 2023
Unprompted review
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Rated 1 out of 5 stars

Unable to get through to CALICO,,and…

Unable to get through to CALICO,,and speak to someone,,,tryed and waited 1hr 15 minutes,,yesterday no response or contact,,,l,v just had the job done with an electrician and paid for it myself £85,,,this is the 4th time, l,v had to pay for work/jobs,,myself,,as CALICO don't seem to be interested,,,or,,they do it on purpose so you'll, have to pay and get the work done yourself,,I moved into my home (Calico house)in Dec 2006,,when l first moved in,,they were excellent,,any jobs that needed doing,,was done no problems whatsoever,,BUT,,over the last few years,,there seems to be a drop in there standards,,and communications they nowhere near as good as they used to be,,need to get back to there original standards,,

October 11, 2022
Unprompted review
Rated 1 out of 5 stars

The Nightmare landlord which turns out to be calico homes/ Group

Hello, everyone in the lockdown. I have been threatened with eviction I'm going to tell you the truth had enough of these bully's woke up to a letter from Calico ,and what appears to be a psychopath member of staff threatening to evict me; if I don't bring my account up to date.

There are working from home at the minute due to lockdown in our Country as we all know; it's the 26th of March 2020. We are in a Corna Pandemic, Economically crisis.

Really, people. Can you believe this company?! These are the worst of the worst scumbag's it's all about a powertrip! I Don't owe much either! Before, I had a notice and follow up phone call to get out for only 3 week's rent. My payments are made every 4 week, so it weren't due that was about a year ago.

The government as said, "nobody will lose they home in a Pandemic due to Corona". Please take my advise and take note what others on here say and on Calicos website. Do not rent from these unless you want to regret it with a never ending nightmare. I already have Mental health without them starting all the time. Why can't they help they Tenant's like they promise!?

I have had constant Harassment from these bully's over the years. Interesting for you to know there say anything to get you in there empty House's. Toke them 3 year's to get my home to meet Decent Home Standards; which the government sets these standards, and is to be followed by the rules of the Council to make sure it hold's good propertys in the borough.

After I moved in I got no help from them decorating or Carpetting or even a small grant to help sort the dump out. No compensation for 3 year's disruption or for ruining my things. I had to get the Council to force Calico to make it safe and dry the repairs went on every month for 3 years with me living here whilst they repair Managers dragged they feet in protest and call you to the workmen which then either tell you or your neighbours.

Please trust me I have been in my home with these neally 9 years from today, but they only interested in rent as you can see from today 🤑🤑🤑 not your welfare no matter who you are. Boris Johnson move in ! Haha...

Note : They are really bad for doing repairs it's a swear word to them. Nightmare landlord will not take blame when it's the company at fault. Most Customer service staff are extremely patronising, rude and will argue with you to prove they right, when infact they are not. You will end up blue in the face,and you won't want to ring again.

Example: House flooded through faulty toliet plumbing they have fitted and as flooded your home and caused damage to your own carpets,decorations, and Guess what you will feel trapped as a Tenant, and they won't pay for the damages, after you have invested so much time and spent a lot of money sorting your home and gardens out to make it nice on a perhaps low income like me.

Stay renting private mate not worth it ,ask your family and friend's for they experience or you could ask the people in the neighbourhood you want to move to for they experiences after the pandemic for them to share with you.

Please take care and look after yourselfs through this scary time at the minute
and keep safe thanks for reading

March 31, 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant Workmen

David Clarke and Hadrian Tweedie a credit to the organisation.
Went out of their way to fix my home and give me a working toilet and a nice new door.

May 24, 2019
Unprompted review
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