Cal Net Technology Group Reviews 36

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

We are in London and the Home Counties and good service + 100% connectivity and efficiency is paramount in a competitive recruitment sector; and Calnet certainly delivers it all. Thank you for lookin... See more

Rated 5 out of 5 stars

Cal Net has a great team of smart, dedicated people and they're always going the extra mile to make sure we're comfortable using the tech we have. Can't thank them enough for always being so responsiv... See more

Company replied

Rated 4 out of 5 stars

I think the TBR meetings are great, thank you. 1. I would appreciate more hand-holding as we walk through the report (ex; what are users vs. endpoints?). 2. Would love the descriptions used on the... See more

Company replied

Rated 5 out of 5 stars

We have been with them for over 3 years and we are very pleased with their service. They generally respond quickly and deal with our issues. Although the techs rotate, and we may not get someone fam... See more

Company replied

Company details

  1. Cloud Computing Service

Information provided by various external sources

Southern California's Premier IT Services Provider


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

36 reviews

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Rated 5 out of 5 stars

Great Company to work with

I have the pleasure of knowing Dan and the CalNet Technology group professionally. Every interaction with this company has been pleasant and courteous. They respond to any inquiries I have in a timely manner. This business takes the time to ensure clarity and provides the tools necessary for a thriving partnership. I would highly recommend CalNet for any business technology needs.

April 12, 2018
Unprompted review
Cal Net Technology Group logo

Reply from Cal Net Technology Group

Wow, thanks for this awesome review, Amanda! We look forward to our continued partnership : )

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Rated 4 out of 5 stars

C.J. did real good.

C.J. did a fine job of updating my Outlook via remote and explaining it to me.

April 6, 2018
Unprompted review
Cal Net Technology Group logo

Reply from Cal Net Technology Group

Thanks for taking the time to leave your review about your experience with C.J., Marc!

Rated 5 out of 5 stars

Your Tech staff is top rate

There tech staff has always been top rate, and takes care the issue quickly.

April 5, 2018
Unprompted review
Cal Net Technology Group logo

Reply from Cal Net Technology Group

Thanks, Paul! We appreciate the vote of confidence : )

Rated 5 out of 5 stars

We have been with them for over 3 years…

We have been with them for over 3 years and we are very pleased with their service. They generally respond quickly and deal with our issues. Although the techs rotate, and we may not get someone familiar, they keep good records of our system and it usually works out quite well.

March 28, 2018
Unprompted review
Cal Net Technology Group logo

Reply from Cal Net Technology Group

Thanks for taking the time to share your experience, Noel! We appreciate your partnership and are dedicated to recruiting the top talent in our industry. Have a great rest of your week!

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Rated 4 out of 5 stars

TBR meeting feedback.

I think the TBR meetings are great, thank you.
1. I would appreciate more hand-holding as we walk through the report (ex; what are users vs. endpoints?).
2. Would love the descriptions used on the report itself to be a little more user friendly and less tech-y (ex: 'Windows 2008/3 Servers" reads to me like we have Windows 2008 and we have 3 servers, when I believe the actual meaning is that we have Windows 2008 and a Windows 2003 servers).
3. I don't recall reviewing the 'Strategy' area, and why we got a "yellow" grade there.

March 22, 2018
Unprompted review
Cal Net Technology Group logo

Reply from Cal Net Technology Group

Great feedback, Meeshee! I've forwarded your review to your Client Executive team, and they'll use it to improve your TBR experience. Thanks for sharing!

Rated 5 out of 5 stars

Cal Net is always quick to diagnose and…

Cal Net is always quick to diagnose and solve our issues in a timely manner and they've proven to be insightful and trustworthy with our mission critical projects. I would recommend them to anyone..

March 22, 2018
Unprompted review
Cal Net Technology Group logo

Reply from Cal Net Technology Group

Thanks for taking the time to leave your review, Alexander! We hope you have a great rest of your week : )

Rated 5 out of 5 stars

My meeting with Nick

My meeting with Nick, Tom and Scott was wonderful and very educational. I am looking forward to working with them. We have been with Cal Net at least 6 months and we are very impressed with the engineers and the level of service that we receive. If you are looking for an excellent IT group...look no further than Cal Net!
Jennie Baker

March 22, 2018
Unprompted review
Cal Net Technology Group logo

Reply from Cal Net Technology Group

Thanks for your review, Jennie! We're so glad to hear that you're happy with Nick, Tom, and Scott, and we look forward to working with you for years to come.

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Rated 1 out of 5 stars

Cal Net Done

Cal Net's primary objective is their bottom line and not their loyal customers. If you are a small SMB with minimal needs they may be a good fit but enterprise customers will be frustrated by the lack of available experienced engineers. They have a very difficult time keeping anyone with a serious track record on staff.

We have a saying at our site which is "Cal Net Done." This is what happens whens Cal Net finishes a task and tells us it's complete. It typically needs more work and is not actually finished. We refer to this as a Cal Net Done status. So, when someone on my staff tells me they've completed a config I may ask is it finished or Cal Net Done?

February 28, 2018
Unprompted review
Cal Net Technology Group logo

Reply from Cal Net Technology Group

Hi Andy, thank you for bringing this to our attention, and I'm sorry to hear that this is the experience you've had so far. At Cal Net, we pride ourselves on recruiting and retaining the best talent in an increasingly competitive industry. I've forwarded your feedback to your Client Executive, and we'll work to resolve this situation.

Rated 5 out of 5 stars

Cal Net has a great team of smart

Cal Net has a great team of smart, dedicated people and they're always going the extra mile to make sure we're comfortable using the tech we have. Can't thank them enough for always being so responsive to our (sometimes silly) requests. Our client executive and engineer walk us through things during our review meetings and help us set long term goals, which is something we were never able to do before because we were always playing catchup! Highly recommend.

February 22, 2018
Unprompted review
Cal Net Technology Group logo

Reply from Cal Net Technology Group

Thanks so much for your review, Carlos! We hope to bring transparency to every relationship through our quarterly technical business reivews, so you always know what we're doing behind the scenes to keep your organization safe and running smoothly. Have a great week, and if there's anything we can do for you, please don't hesitate to reach out!

Rated 5 out of 5 stars

This team is great to work with!

This team is great to work with! Friendly, knowledgeable and very responsive to our needs! You can't go wrong with their Services.

February 22, 2018
Unprompted review
Cal Net Technology Group logo

Reply from Cal Net Technology Group

Thanks for leaving your feedback! Responsiveness is one of our core values here at Cal Net because we want every client to know that we take their issues seriously. Downtime costs dollars, after all!

Rated 5 out of 5 stars

Great Smart People

Great Smart People. I pleasure to deal with. Highly recommend!

February 21, 2018
Unprompted review
Cal Net Technology Group logo

Reply from Cal Net Technology Group

Thanks for your review, ZD! We pride ourselves on recruiting, training, and retaining top talent to ensure our clients have access to the best people.

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Rated 5 out of 5 stars

Cal Net is the best!!

Cal Net is always quick to respond to any issues or questions that may arise. We have been with them for 5 years so far and are looking forward to many more.

February 21, 2018
Unprompted review
Cal Net Technology Group logo

Reply from Cal Net Technology Group

Thanks for taking time out of your day to leave your review, Dandi! We look forward to our continued partnership and growing your business with the best technology solutions.

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