Cambridge Audio Reviews 

2,634
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 661 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and design of the products, often highlighting their superior sound performance and build compared to other brands. Many people also appreciate the excellent value for money, finding the items to be affordably priced for their high standards. Furthermore, consumers frequently commend the swift and reliable delivery service, noting products arrive quickly and well-packaged. The user experience, from website navigation to product setup, is generally described as easy and efficient. However, some customers also noted that certain earbuds experienced a noticeable degradation in battery life after a period of use, typically after 18 months to a few years.

What people talk about most

Product

Customers consistently note positive experiences with product quality, sound, and overall value, often... See more

Quality

Clients share positive opinions on quality, frequently highlighting the excellent sound quality and robust... See more

Delivery service

Consumers find delivery service to be positive, with many praising the speed and efficiency, often receiving... See more

User experience

Reviewers highlight positive aspects of user experience, with many praising the smooth and easy setup, often... See more

Price

Reviewers mention positive feedback about price, often highlighting the great value and affordability of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely 100% recommend this business to all and everyone ! Amazing products, bought 3 different items over last 12 months, all arrive in perfect condition, well wrapped up and presented in professi... See more

Rated 5 out of 5 stars

A great product at a great price, I’m extremely happy with my Melomania A100s. The sound quality is amazing, and the app allows you to adjust the settings to suit your taste and favourite ge... See more

Rated 5 out of 5 stars

I bought some M100 earbuds for my wife to use overnight, due to their long battery life. After 18 months of them working perfectly, one earbud only lasted about 4-5 hrs. I contacted Cambridge Audi Cus... See more

Rated 5 out of 5 stars

Very prompt turnaround from order placement, to dispatch, and ultimate delivery. Ordered on Easter Sunday and delivered on the first business day thereafter. This is not the first time I've ordered di... See more


Company details

  1. Electronics Company
  2. Hi-fi shop

Written by the company

At Cambridge Audio, we’re for people who listen. Since 1968, we’ve pursued one simple goal: to engineer products that bring the Great British Sound into your home. Nothing added, nothing taken away. With design and engineering based in London, we’ve pioneered many technologies at the forefront of audio innovation. From the use of toroidal transformers in the iconic P40 amplifier, to the award-winning StreamMagic music streaming platform, we constantly seek to improve your listening experience. However you listen, whatever your budget, we will give you the best possible sound at the fairest possible price.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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4.8

All reviews

(2,634)

699 reviews in the last 12 months

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Rated 5 out of 5 stars

Small but great

Small but great. As I also own a pair of P100 over ear headphones ( with superb sound quality ) I was a little skeptical cc sound quality due to the small speaker sizes , but they sound just great. They are lightweighted and pleasant to wear. The only thing Im struggling a little bit with are the different gestures for left and right tapping on the earphones, but that might also be caused by my age
:-)

March 31, 2026
Rated 5 out of 5 stars

Melomania P100SE Bluetooth over ear Headphones

My first ever pair of over ear bluetooth headphones purchased at the same time as a new Hi Fi mini system. The quality of sound from playing CDr's with FLAC files was simply outstanding. It made me realise how inferior my old set up was. The Melomania P100SE's look good, are well designed, have excellent noise cancelling, are robustly packaged but most importantly, they sound superb.

March 31, 2026
Rated 5 out of 5 stars

Feels good to order direct from the…

Feels good to order direct from the manufacturer. Very good service and helpful support. Regretted my buy because I wanted to upgrade and it was no problem. Very appreciated. To bee nice and generous always pays off. Now I want to by more things from them and I probably will. The CD transport is next on the whishlist. And I will spread the word and recommend CA to others.
Can’t wait till my new speakers arrive. Thank you guys!

March 31, 2026
Rated 5 out of 5 stars

My new A100 earbuds are excellent

My new A100 earbuds are excellent. I was hesitant to buy them due to a less that perfect experience with the old style M100 earbuds I have been using for a few years.
The sound quality is superb, the fit is much better and the ease of use is a significant improvement. Especially the bluetooth connectivity.
I'm absolutely delighted that I decided to go ahead, I have a strong preference towards buying from British business so this purchase suits me well.
I am the wrong person to give a detailed technical breakdown of the performance, I can just say that it works well for me whether I am listening to podcasts or music.

March 30, 2026
Rated 5 out of 5 stars

Absolutely stunning earbuds at a great price

Absolutely stunning earbuds at a great price. For sound quality they blow my Sony ones out of the water. The app is a great resource too and you can tailor your listening accordingly. Cannot recommend highly enough and on top of all that, delivery was super fast!

March 30, 2026
Rated 2 out of 5 stars

No mention of returns policy

There's no mention of a returns policy on anything but products purchased from the UK site. Submitting a support ticket takes them 3-4 days to give a one-sentence response, which really isn't helpful during a return window (if there is one. I still don't know because I have to wait another 3-4 days until their next response)

March 30, 2026
Cambridge Audio logo

Reply from Cambridge Audio

Dear Arthur,


Thank you for taking the time to share your feedback.


Having reviewed your support ticket, we can see that your purchase was made via our Hong Kong website rather than our UK or EU store. For orders placed through our UK and EU websites, full details of our returns policy and warranty terms are clearly outlined within the Support section of the site. We appreciate that this may not have been as clear in your particular case, and I am sorry for any confusion this has caused.


In terms of response times, we do aim to reply to all customer enquiries within 24 hours, Monday to Friday. However, as our support team is based in the UK, our offices were closed over the recent Easter bank holiday weekend. Your follow-up message was sent during this period, which meant we were unable to respond until reopening today.


That said, I can confirm that your initial enquiry was responded to on the same day (31st March) with a clear answer, and that the delay you experienced relates to your subsequent message sent during the holiday closure.


We sincerely apologise for any frustration or uncertainty this may have caused, and we would be more than happy to continue assisting you—please do feel free to reply to our response today in the existing supprot ticket with any further details regarding your query.


Best regards
Cambridge Audio Customer Support

Rated 5 out of 5 stars

A100 ear buds. Great!

New A100 buds arrived in 2 days. They were asy to pair with my phone and are easy to set up and use. They sound great! The ANC is better than I anticipated. They are great value for money!

March 30, 2026

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