Camden Service Centre Reviews 31

TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

MOT and service efficiently carried out by courteous and friendly staff. Easy check in and out with full explanation of invoice. Will definitely use again.

Rated 5 out of 5 stars

Camden Service Centre were quick to respond & send a quote, accurate with the quote & timing for work done and my car at the end looked like new, despite the colour being a tricky one to match. I'm re... See more

Rated 1 out of 5 stars

I brought my Mercedes electric car in for service and mentioned that a few fuses were burned out. I asked them to check it. When I went to collect my car, I inquired whether the fuses had been checked... See more

Rated 5 out of 5 stars

Urgently needed an MOT for my vehicle, but every garage I spoke to couldn't book it in for another week. Found Camden Service Centre's website online, and they managed to book it in within a few hours... See more

Company details

  1. Car Repair and Maintenance
  2. Mechanic

Written by the company

Bosch Approved- Family Run business offering MOT’s, servicing, diagnostics and bodywork repairs to all vehicles. Based in North London, NW1


Contact info

3.9

Great

TrustScore 4 out of 5

31 reviews

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Replied to 50% of negative reviews

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Rated 1 out of 5 stars

Abysmal customer service!

March 30, 2026
Unprompted review
Camden Service Centre logo

Reply from Camden Service Centre

Andrew,

Thank you for your review. It gives us the opportunity to set the record straight regarding your behaviour.

You attended our garage requesting a quotation for bodywork repairs. We provided this promptly, and you confirmed you wished to proceed. As clearly explained, a deposit is required before any parts are ordered, particularly where those parts are non-refundable. This is a standard and entirely reasonable practice in our industry.

You refused to pay the deposit, insisted on paying on drop-off, and simultaneously demanded that the vehicle be completed within 48 hours. That expectation is unrealistic and demonstrates a complete disregard for how a professional workshop operates. We run a structured business that serves all customers fairly, not one that bends to unreasonable demands.

Your conduct then escalated into rudeness and disrespect towards staff. That is unacceptable. At that point, the decision was made to refuse the job and end the interaction.

We do not tolerate abusive behaviour, nor do we engage with individuals who believe they are entitled to dictate terms while ignoring clearly explained processes.

To be absolutely clear, we will not undertake any work for you now or in the future. Any further contact or attendance at our premises will be refused.

You would be better served taking a more respectful and realistic approach when dealing with businesses going forward.

Rishi Pindoria
Director

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Rated 1 out of 5 stars

Mercedes Service

I brought my Mercedes electric car in for service and mentioned that a few fuses were burned out. I asked them to check it. When I went to collect my car, I inquired whether the fuses had been checked, as some electrical components were still not working. The person at the reception told me that the car had been examined and no fuses had burned. I requested to speak with the mechanic who performed the service, but I was informed that he couldn't access the part where the fuses are located, so he wasn't sure about their condition. I was charged £300 and I don’t understand what for. I am very disappointed and clearly cannot trust these guys to handle my car for service anymore.

September 17, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent work despite a tricky colour to match

Camden Service Centre were quick to respond & send a quote, accurate with the quote & timing for work done and my car at the end looked like new, despite the colour being a tricky one to match. I'm really pleased with their work & will use them again.

July 31, 2025
Unprompted review
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Rated 5 out of 5 stars

thanks for the help

I dropped by the service centre with a question about an issue with my car. The people there are very helpful and friendly and I would really recommend them.

May 9, 2025
Unprompted review
Rated 5 out of 5 stars

I needed a bulb changed in a front…

I needed a bulb changed in a front light and there was a problem with my rear window wiper blade. I arrived with no appointment and was attended to immediately.
The bulb and wiper blade were replaced and, without asking, the screen wash container was refilled.
The whole job took less that 15 minutes.
What a delight.

April 23, 2025
Unprompted review
Rated 5 out of 5 stars

What a helpful garage!

What a helpful, friendly garage. And fast! They managed to fix my car within 10 minutes and so reasonable. If I ever need my car fixed again, I shall definitely go there. Thank you Rishi, you’re a star!

April 15, 2025
Unprompted review
Rated 5 out of 5 stars

Battery problem on the remote.

The remote control of my BMW started malfunctioning because its battery was running down. Without making an appointment, I drove to the Camden Service Centre, and they immediately changed the battery, showed me how to do it myself on the other remote, and gave me an extra battery, too. They did not even charge me. The whole thing took just a few minutes. I am very happy with the service given by Kimesh.

April 10, 2025
Unprompted review
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Rated 1 out of 5 stars

Pesonable front but unreliable service!

On first appearance they appeared to be very helpful and personable face to face in very clean and efficeient looking workshop; BUT! I asked them to check a leisure battery on my campervan. When the vechicle was returned they had replaced and charged me for replacing the main car battery.
Very quickly I realised that the leisure battery had not been looked at or tested and the problem remained. I have subsequently looked up other reviews and found that other customers had had the same experience where they have not done the job requested!

July 20, 2024
Unprompted review
Rated 3 out of 5 stars

Electric window on passenger side…

Electric window on passenger side didn’t work. I also asked for wheel balancing as had shudder on 60 to 70 miles per hour.
Just got car back and asked about the balancing but they didn’t even do it.The young man I asked about it Told me to go back to kwik fit. What kind of motor centre doesn’t do what the customer asked.

July 18, 2024
Unprompted review
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Rated 5 out of 5 stars

Fast, Fairly Priced and no-Fuss Service

We arrived back from a long trip and received a reminder that our MOT was overdue but being without the car was not helpful so we called around and Camden Service Centre was able to fit us in within the hour.

The staff were most courteous and efficient; they started work straightaway and called us within 40 minutes to confirm job done and all good.

The Camden Service Centre is very easy to reach, just opposite the Esso Garage on Camden Road and even has a bus stop in front if want to pop down to Camden while waiting - premises are very clean and there is also a decent-sized parking area which is a great plus in Camden.
We would highly recommend this place for a quick, no-fuss and fairly priced MOT service.

July 17, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, popped in on the off chance as my brake lights were faulty. Seen promptly, no fuss. Friendly team, professional. I'd highly recommend

June 3, 2024
Unprompted review
Rated 5 out of 5 stars

Fast Reliable MOT

Fast Reliable MOT

Kimesh got the MOT done in record time; friendly and reliable service. Thanks!

May 7, 2024
Unprompted review
Rated 5 out of 5 stars

Urgently needed an MOT for my vehicle

Urgently needed an MOT for my vehicle, but every garage I spoke to couldn't book it in for another week. Found Camden Service Centre's website online, and they managed to book it in within a few hours on the same day. The service was efficient and professional, and by that afternoon my car was MOTd and ready to go. Probably the most pleasant and straightforward experience I've had with a garage in recent memory.

April 11, 2024
Unprompted review
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Rated 5 out of 5 stars

Took car this morning to Camden service…

Took car this morning to Camden service centre what stars. Nice cup of coffee car done with in 1 hour. Kwik fit could not find the problem with stop start not working guy at Camden service done the job so pleased. Test drove it and had back working. Thank you all and thank you for a lovely coffee from guy in reception. AA rated garage.😊

April 5, 2024
Unprompted review

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