If I could give a Zero I would!
If I could give a Zero I would!
We had a horrific experience with PAUL CAMPANELLA’S AUTO CENTER while traveling from New England to Utah in our 36’ motorhome. When we began having trouble climbing hills on our way to Pennsylvania, we called several repair shops for help. Campanella’s told us they knew exactly what the issue was and could fix it—unfortunately, that couldn’t have been further from the truth.
They replaced a heat sensor, called to say the RV was “fixed,” and told my husband to take it for a test drive. Less than a mile down the road, the engine blew up. The RV had to be towed back to their shop—at our expense—and then they told us they couldn’t do anything because the motor was blown. We ended up needing another tow and a complete engine replacement elsewhere. Our RV only had 35,000 miles on it.
Campanella’s never test-drove the vehicle after their “repair,” charged us for work that didn’t solve the problem, and took no responsibility for what happened. This was a huge financial blow to us and they would not even take a piece of responsibility, nothing.
We trusted them to diagnose and fix the issue safely and professionally. Instead, we were left stranded, out thousands of dollars, and extremely disappointed. I WOULD NOT RECOMEND THIS SHOP TO ANYONE!