Camping World Reviews 

1,542
TrustScore 1.5 out of 5

1.6

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Review summary

Created with AI, based on recent reviews

Considering 198 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the customer service, often describing it as rude, unresponsive, and unconcerned with customer satisfaction after the sale. Reviewers also encountered significant problems with repairs and post-sale service, including extensive delays, poor quality workmanship, and recurring issues. Additionally, customers frequently expressed frustration with pricing, citing unexpected fees, low trade-in offers, and misleading cost information. However, some customers also noted issues with product quality, such as items being defective upon purchase or failing shortly after use. Conversely, a small portion of people felt satisfied with individual staff members, praising specific employees for being helpful and professional.

What people talk about most

Product

Clients share ambiguous opinions on product quality, with many reviewers expressing significant... See more

Service

Reviewers mention negative feedback about service, with many expressing disappointment and frustration.... See more

Staff

Customers had ambiguous experiences with staff, with many reviewers reporting negative interactions, citing... See more

Price

Customers consistently note negative experiences with price, often citing what they perceive as excessive... See more

Customer service

Users describe negative interactions with customer service, often citing it as the worst experience they've... See more

Reviews shaping this summary

Rated 1 out of 5 stars

As always after 3rd time buying from these crooks I should have learned. Bought 5 th wheel 3 years ago for $47000 and tried to trade today and all of a sudden it ain’t worth $17000 even after I instal... See more

Rated 1 out of 5 stars

Sturtavent, WI Location Wanted to return items purchased on the web site. Brought into the store and was only given the option of a gift card. Per their website and customer service number, should... See more

Rated 1 out of 5 stars

Green wood indiana....Salesman D j. He said there was no leaks. They had been fixed. Having leaking issues with camper, we had just bought twelve hours ago and his response was once .You left the... See more

Rated 1 out of 5 stars

Camping World Greenfield,IN (formerly Mt. Comfort RV) - Couldn't even look at campers without them requiring your information. I don't want to be bothered or blown up by a salesman. I simply wanted to... See more


Company details

  1. Camping Store

Information provided by various external sources

We are the world's largest supplier of RV parts, Supplies and Accessories. We have RV Sales, RV Service, and RV Rentals at over 85 locations.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

2K reviews

5-star
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1-star

No history of asking for reviews

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1.6

All reviews

(1,542)

201 reviews in the last 12 months

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Rated 1 out of 5 stars

RUN AWAY AS FAST AS YOU CAN FROM THIS…

RUN AWAY AS FAST AS YOU CAN FROM THIS CAMPING WORLD of COLFAX , N.C. AND NEVER GO THERE AGAIN. I WOULD GIVE THEM A ZERO IF I COULD. I LEARNED THE HARD WAY HOW BAD THIS DEALERSHIP WAS BY TRUSTING THEM AT THE BEGINNING OF THIS HORRIBLE EXPERIENCE/NIGHTMARE. I WAS GOING TO PURCHASE A TRAVEL TRAILER TO RETIRE AT THE LAKE. INSTEAD I GOT THE COMPLETE OPPOSITE OF WHAT I WAS EXPECTING. ABSOLUTELY NO COMMUNICATION AT ALL, THEY DID NOT CONTACT THE BANK AS REQUESTED TO SEND THE PROPER DOCUMENTS, MISINFORMATION, ALWAYS HAD AN EXCUSE EVERYTIME I CALLED. EXCUSES OF WHY THEY WERE NOT WORKING WITH THE BANK OR ME TO GET THIS RV FINALIZED. NO HELP, NO COMMUNICATION OR MISINFORMATION, NO CONTACT. EACH TIME I HAD TO CONTINUOUSLY CALL THEM. NO ONE EVER CONTACTED ME FIRST UNLESS IT WAS SOMETHING THEY WERE GOING TO CHANGE OR WANTED TO DELAY. I HAD TO BE PERSISTENT IN GETTING THEM TO GET THIS RV SOLD. INSTEAD I WAS IGNORED THE ENTIRE TIME OF ALMOST 3 WEEKS UNTIL I FINALLY HAD ENOUGH AND I STARTED CALLING EVERYONE AT THE BANK, CAMPING WORLD, AND CONTINUED TO DO. THEY WERE CHANGING EVERYTHING FROM THE AMOUNT OF THE RV PRICE TO TIME THEY WOULD CALL. I TRIED TO GET THEM TO SEND DOCUMENTS TO THE BANK. EVERYONE INVOLVED AT THIS CAMPING WORLD LOCATION IN COLFAX NC. DID NOT CARE ABOUT HELPING THIS CUSTOMER. EACH TIME I CALLED THE SALES LADY GABBY, SHE WAS ALWAYS BUSY WITH CUSTOMERS OR SICK, AND NEVER CONTACTED ME REGARDING GETTING DOCUMENTS, B ILL OF SALE FOR THE RV TO THE BANK IN ORDER TO GET MY PURCHASE FINALIZED. THE SALES LADY ONLY WANTED ME TO DO A WALK THROUGH, PAY A DOWN PAYMENT ON THE RV WHICH I DID. THEY WANTED 500 DOWN TO HOLD IT, BUT THEY TOOK 100.00. AFTER WEEKS OF TRYING TO GET COLFAX N.C. CAMPING WORLD TO HELP THIS CUSTOMER PURCHASE AN RV IN COLFAX, NC. COMPLETED, WAS IMPOSSIBLE. I CANCELLED THE CONTRACT ON THE RV AND AS FOR THE GENERAL MANAGER JEFF, FINANCE MANAGER BRIAN, SALES MANAGER THEY WERE NO WHERE TO BE FOUND. I AM SURE THEY WILL HAVE A NEGATIVE COMMENT TO SAY ABOUT ME ON HERE BUT I HAVE TOLD THE TRUTH THAT THIS DEALERSHIP WITH THE GENERAL MANAGER , SALES MANAGER, FINANCE MANAGER I NEVER SEEN ONLY TALKED TO THEM ONE TIME AFTER I HAD TO CALL EVERYONE INVOLVED TO GET THIS MESS DONE BY CANCELLING THIS CONTRACT. I HAD ENOUGH OF THEIR CONTINUING LIEING TO ME.

September 26, 2025
Unprompted review
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Rated 5 out of 5 stars

Service appointment

I met with Todd McGinnis, Service Adviser, to repair my equalizer hitch. He took my hitch into the repair shop and was able to have it repaired within 10 minutes. My spacer bolt had sheared off, service had a spare and was able to repack the washers, and reinstall the new spacer bolt. It was a fantastic experience. When I asked what I owed, he said it was on the house.

October 15, 2025
Unprompted review
Rated 1 out of 5 stars

went to look at new rv to purchase at…

went to look at new rv to purchase at greenwood store ,they want to know how much you want to put down ,yor trade in value and what you owe on trade in before they will show you anything and then told us they would need more down payment and couldnt do anything for us i asked to show me a new rv anyway she went and got another person who said ( we dont want to waste your time ) i replied no you dont want to waste your time.we will go else where, if they would have shown us something and we seen something we really wanted i could have made a bigger down payment oh well their loss do my bussiness elsewher

October 13, 2025
Unprompted review
Rated 1 out of 5 stars

1-Star Review for Camping World Dover

1-Star Review for Camping World Dover, Florida

I purchased a 2025 Keystone Sprinter Fifth Wheel, and within just two weeks, we encountered significant air conditioning issues. When I reached out to Camping World in Dover, Florida, the service manager was unhelpful and told me that the repair could take up to six weeks, which was not feasible since we live in it full-time.

They then referred me to ProCare, their mobile service provider, who charged $300 just to come out and inspect the issue. After their assessment, they provided an estimate of over $900 for the repair, and they refused to cover any parts or labor warranty on a brand-new fifth wheel.

It has now been eight weeks, and the problem remains unresolved. The lack of communication, the poor service, and the unhelpful attitude of the general manager have made this experience extremely disappointing. I would not recommend Camping World or ProCare based on my experience.

October 10, 2025
Unprompted review
Rated 1 out of 5 stars

sketchy at best

sketchy at best. Customer service REALLY SUCKS in the Churchville NY store. we got dicked around on everything. they simply do not care about post sales problems.

August 18, 2025
Unprompted review
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Rated 3 out of 5 stars

Camping World website robbed me of over $2,000!

I was very unhappy when I went to purchase a refrigerator off the website. After multiple attempts at purchasing online, with notifications stating my card would not be charged till the transaction was completed, however my card was charged four different times!!! All for the exact same amount that the fridge was going to cost me! Thankfully the store honored the online deal of $150 off, because I had to drive seven hours round trip just to pick it up. I just pray my money is returned soon, as they took over $700 four different times on the website!!! That’s over $2,000 of money I have to wait to get returned! 🤦🏼‍♀️😡🤬

October 8, 2025
Unprompted review
Rated 1 out of 5 stars

I requested information on a unit and…

I requested information on a unit and told they'd send that and pictures since it was a consignment. Needless to say, I didn't get any information or pictures, I called back to ask about it and I was dismissed and treated very rudely. I believe that because I'm deaf and require texting or emailing that I was PUT ON THE BACK BURNER! Camper world definitely isn't deaf friendly by any means! So I will advise my peers to not deal with them because they won't be taken seriously like other customers.

October 8, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT Waste your TIME or $$

We took our 2022 Keystone Carbon into the store in Fountain Colorado for a recall to be repaired. While we had it in the shop there were a few other minor issue we needed to have addressed so we asked that those be taken care of as well. We knew there were a few items that parts may need to be ordered for so we expected they would have the rig a couple of weeks. We had a MAJOR trip coming up in a little over a month so we thought that would be enough time to get the rig in and out. Needless to say this this was an entire struggle and we finally demanded that they return our rig. Several of our issues were not taken care of, and we were told they were , to include the entire reason I had the rig in ! The recall , that we were told was taken care of was NOT repaired, my husband discovered when he went to pit up the rig, even though he was told the day prior that it was fixed !! I have NEVER had such a horrible experience at a "professional" dealership. I had posted something on their FB page as well and was contacted by corporate and was told they had contacted the dealership and I should be hearing from them within a week...here we are 1 1/2 months later...crickets ... NEVER again. DO NOT go to Camping World for ANYTHING

June 5, 2025
Unprompted review
Rated 1 out of 5 stars

Camping crooks…

Camping World is not an accredited business with the Better Business Bureau (BBB) and generally has very poor ratings and negative customer reviews on the BBB website and other platforms. The company often receives a high volume of complaints related to its sales practices, service quality, and customer support.
Common customer complaints
Many of the negative reviews and BBB complaints for Camping World detail a range of frustrating customer experiences. These include:
Deceptive sales tactics: Customers often report bait-and-switch pricing, last-minute fees, and a high-pressure sales process, especially in the finance department.
Poor service department quality: Many buyers complain of long delays for service and warranty work. Reports describe damages that occurred while the RV was in the company's care, uncompleted repairs, and a lack of communication from staff.
Extended warranty problems: The expensive extended warranties sold by Camping World are frequently described as "worthless" by customers who say the company often finds reasons not to cover repairs.
Bad customer service: Across many complaints, customers report being ignored by management, not receiving return calls or emails, and staff being unprepared or unhelpful.
Poor quality assurance: Used RVs have been sold with undisclosed leaks and damage. Even new units may be delivered with defects, and the company's "45-point inspection" is widely considered to be a joke by customers.
A pattern of negative feedback
Corporate-level issues: Reddit and YouTube discussions frequently point out that many of the tactics and issues appear to be widespread and encouraged at the corporate level.
Customer testimonials: Forums and review sites, including the BBB, are filled with negative testimonials from customers who regret doing business with the company. Social media groups exist specifically for dissatisfied Camping World customers.
DO NOT TRUST THEM OR DO BUISNESS WITH THEM.
My encounter was with the Woodstock Ga. Location… I dealt with Cody Washington and Wes Newcomer the location Manager. They cannot be trusted.

September 29, 2025
Unprompted review
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Rated 1 out of 5 stars

Tried to scam us again.

We were surprised with a check from camping world last year. Because they lost a 3.5 million lawsuit for ripping of customers. Today after 48 days of having our rv to replace a power converter and told our roof was leaking at the front vent I went on the roof and found no issues with our seals. No cracking, lifting, separation, peeling. They quoted us $10K to replace our roof! For nothing!

September 29, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT WASTE YOUR MONEY

IF I COULD GIVE NO STARS I WOULD CAMPING WORLD TOOK ME FOR 20 GRAND BOUGHT A CAMPER PAID CASH FOR IT CHANGED MY MIND GOT A DIFFERENT ONE IT COST LESS CAMPER NEVER LEFT THE LOT THEY WOULD NOT GIVE ME THE DIFFERENCE OWED TO ME RIGHT AT 20 GRAND HOW DO U DO SOMEONE LIKE THAT TWO SALESMAN QUIT THERE JOBS OVER HOW I WAS SCREWED OVER

February 16, 2025
Unprompted review
Rated 1 out of 5 stars

I cannot advise folks enough to stay…

I cannot advise folks enough to stay away from this company when it comes to purchasing an RV or trailer. Even as a lawyer, trying to exercise my rights and seek appropriate remedies was made more difficult by a store and manager that refused to be truthful and admit wrongdoing. Corporate assisted after a drawn out battle. The repairs were done poorly and never corrected.

September 17, 2024
Unprompted review
Rated 1 out of 5 stars

They are more than happy to help sell…

They are more than happy to help sell you an expensive unit, but they do Not inspect them before selling them. We started having issues as soon as we purchased it. Electrical parts and parts for the table were literally missing, wires were were dangling underneath, the alignment was off, and the generator has never worked correctly. We had someone from the service department tell us that we should consider ourselves lucky because most of the units they sell have even more problems. It has now been in their shop for months and now that it’s out of warranty this month they are telling us they are just now starting to work on it but it’s not going to be covered because they didn’t get around to it back in July. Do not go with this dealership for anything, they will screw you

September 9, 2025
Unprompted review
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Rated 1 out of 5 stars

Camping world cut light wires and denies

I took my break on July 11, 2025 for a landing gear issue that was under warranty and they had the parts already took them over two months to put them on why I was waiting. I asked them to about a satellite dish on top of the roof and while they were doing that, they cut my 12 V system of lights to the back bathroom in my rig. I also took pictures of everything. This other mechanic found took it to Camping World and they denied me because I did not bring my rig to them so in hindsight if you want your rig to work correctly and them taking shortcuts, please take it to Camping if not find a reliable mechanic to work on rig

September 1, 2025
Unprompted review
Rated 1 out of 5 stars

Camping world is the worst company I…

Camping world is the worst company I have ever done business with. I have never seen a company that will NOT fix your camper in the warranty period, 2 months old!!!! I will never do business with them again. Buyer beware! This location is in Ridgeland SC.

August 29, 2025
Unprompted review
Rated 1 out of 5 stars

My husband and I were working with Kacy…

My husband and I were working with Kacy at the Buford, Ga location. We set up a meeting to purchase a camper. We were told 3,000 down. We spent over 4 hrs there just to be told 4,800 down. After we agreed to the 4,800 the next day we were told it was a misunderstanding and that the GM wouldn’t adjust the price as we were told. So 2 days of waisted time and stress and over 4 hrs drive time we still didn’t end up with the camper. They could have been honest for the jump and saved us all the trouble. I absolutely would not recommend. Also, when we were sent the “number” they were trying to charge us almost 3,000 for things we did not need. Sway bar and hitch (we had) and a starter kit. Pay attention to the charges and I hope you have better luck than we did!

August 31, 2025
Unprompted review
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Rated 1 out of 5 stars

Incompetent and Liars…

If could give this company a negative 100 star review I would. Since they took over lazy days in woodland the service and quality are absent. I have taken my Rv to this location for several years. NOW I will contemplate selling as there are no trust worthy Tiffin service centers available. This location in woodland is riddled with verbally abusive employees and rig damaging service flunkies.

August 27, 2025
Unprompted review
Rated 1 out of 5 stars

We bought a 17 r Coleman trailer

We bought a 17 r Coleman trailer. We went camping and it was 90 degrees trailer was in the sun air conditioner wasn’t not keeping trailer cool. Called Jordan from service said they were having issues and putting bigger air conditioners in some bought it to them and they kept it for 2 months didn’t do anything and they didn’t even call us when they wanted us to pick it up. Then my wife went down to get it and they needed to unlock it they finally came out to unlock it and unlocked it and walked away and my wife was alone and didn’t offer to help her hook it up. Terrible place for service I wouldn’t recommend anyone buy anything there. BEWARE OF CAMPING WORLD NOBODY HAS GIVEN THEM A GOOD REVIEW.

August 26, 2025
Unprompted review
Rated 1 out of 5 stars

Bought in Tulsa Oklahoma 2025 at…

Bought in Tulsa Oklahoma 2025 at Camping World took back to them the air conditioning was not keeping trailer cool in the heat of the day they told me to bring it down. They said that they were having problem’s with Coleman 17 r keeping cool and that they will replace it. They lied to me. They kept it for two months and didn’t even call me when they said it was ready was when I called them and it had been ready for a week and a half. I get down there. They won’t put the new air conditioning unit in it. It was locked. I cannot get my trailer hooked up. They came out. They unlocked it and walked off. Didn’t even help me hook my trailer up in Tulsa and I was a woman by myself.

August 26, 2025
Unprompted review

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