Canadian Protein Reviews 

1,895
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 472 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the protein powders taste delicious, blend smoothly without clumping, and provide fantastic value for the money. Consumers really appreciate the broad selection of high-quality fitness products and nutritional supplements available at very affordable prices. Some reviewers were not happy with unexpected delivery delays and long wait times after placing their online orders. A few buyers also noted experiencing communication challenges and slow responses when trying to resolve shipping problems or missing items. Others felt that recent price increases made some items less budget-friendly than they used to be.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the protein powders mix well and offer great... See more

Quality

People report positive experiences with quality, highlighting that the protein powders mix smoothly without... See more

Price

Customers consistently note positive experiences with price, highlighting that the products offer great... See more

Value for money

Reviewers express high satisfaction regarding the value for money provided by the products. Consumers... See more

Order

Consumers find order experiences to be mixed, reflecting both satisfaction and frustration. While long-term... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been impressed with this protein for years now. The quality is solid, it mixes well, and the flavours actually taste like what they say they are. Not overly sweet or artificial, which is importa... See more

Rated 5 out of 5 stars

I have been using the unflavoured vegan protein powder and my husband the vanilla whey protein as well as the creatine. We like to mix it with berries and spinach in a blender and it tastes great.... See more

Rated 5 out of 5 stars

I have ordered protein and other products and am always satisfied with the taste of their products. I am always shocked as the delivery of the products are always ahead of schedule as well. I have bee... See more

Rated 5 out of 5 stars

High quality with the best tasting protein out there. Its the only protein powder that did not upset my stomach and by that means no runs. Super fine easily dissolves.


Company details

  1. Beauty & Well-being

Information provided by various external sources

Canadian Protein is Canada's highest quality source for protein, supplements, and nutritional supplements. We Specialize in bulk protein, bulk supplements, encapsulated products and private labeling. Our products have been sourced from the ABSOLUTE highest quality ingredients and produced by the most reputable manufacturers on the globe.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(1,895)

478 reviews in the last 12 months

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Rated 1 out of 5 stars

Lost a loyal 6-year customer. Terrible support and near-expired product.

I have been buying protein in bulk from this company every 2 to 3 months since March 2020. Because I trusted them completely after 6 years of regular business, I never thought I had to double-check their packaging.
Unfortunately, my latest bulk order had major issues. When I got to the last packet, the smell was completely off, the texture was terrible, it turned yellowish, and it wouldn't dissolve properly. When I checked the stamp, I realized they sent me a product with an expiration date of that exact same month. Sending a bulk order of nearly expired product with absolutely no warning is completely unfair.
I was still willing to give them a chance to fix it and reached out to their customer support team, but I have received zero replies. It is incredibly disappointing to be completely ignored after years of loyalty. You just lost a dedicated, long-term regular customer. I will be taking my business elsewhere.

July 1, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible customer service.

Terrible customer service.
Delivery service dropped the package 10 kms - 2 bus transfers and an hour trip each way to pickup.

The delivery company has a depot 10 mins walk from me.

Canadian Peotein will not refund my money.

July 6, 2026
Unprompted review
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Rated 1 out of 5 stars

awful customer service.

awful customer service.

you're risking losing money if you order through here... and they take way too long to follow up on order issues. not worth the trouble. just get your supplements locally and save yourself the headache.

July 3, 2026
Unprompted review
Rated 1 out of 5 stars

This has been one of the worst decisions to trust this brand !!

This has been one of the worst supplement purchasing experiences I have ever had.

I purchased a BCAA product from Canadian Protein and immediately noticed a strong, abnormal chemical-like odor upon opening the container. The smell was so pungent and concerning that I was not comfortable consuming the product. This is a supplement intended for human consumption, so any quality concern of this nature should be treated with the highest level of urgency.

What disappointed me even more was the response from customer support. Instead of demonstrating concern for a potential product quality issue, the interactions felt dismissive and insensitive. I provided photos, lot information, and order details, yet I was left feeling as though my concerns were not being taken seriously.

When customers report an unusual odor in a consumable product, the response should be immediate, professional, and focused on consumer safety. Instead, I experienced delays, poor communication, and a lack of accountability.

This is not simply a customer service issue. Any potential quality concern involving a supplement product deserves proper investigation and transparent communication. The fact that I had to repeatedly follow up for answers is unacceptable.

Based on my experience, I cannot recommend Canadian Protein. There are many supplement companies in the market that take customer concerns seriously and respond appropriately when product quality is questioned.

Extremely disappointed with both the product experience and the handling of this situation.

June 12, 2026
Unprompted review
Rated 1 out of 5 stars

Have tried multiple time to cancel an…

Have tried multiple time to cancel an auto order and they keep charging me.

May 27, 2026
Unprompted review
Canadian Protein logo

Reply from Canadian Protein

Thank you for your feedback, Nikole. After reviewing this matter, we have been unable to verify the claim being made.

Our subscription system allows customers to cancel their auto-orders at any time directly through their online account without needing to contact customer service. The cancellation process is self-service and can be completed in just a few clicks.

We take customer concerns seriously and would be happy to investigate any specific issue if additional details are provided. However, based on our records and the functionality available to all customers, we have not found evidence to support the allegation that cancellation attempts were made but charges continued despite the subscription remaining active.

If there was a genuine issue accessing the account or managing the subscription, our customer support team is always available to assist and ensure any concerns are resolved promptly.

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Rated 5 out of 5 stars

I’ve been ordering from Canadian…

I’ve been ordering from Canadian Protein for a while now, and they are easily my go-to supplement brand. You honestly can't beat the value you get here compared to buying big-name brands at retail stores, especially if you buy their bulk bags.The mixability is great. I usually get the Chocolate Milkshake flavor, and it mixes completely smooth in a regular shaker cup without any of that annoying chalky or gritty texture. The flavor is clean and doesn't taste like fake chemical sweetener.Most importantly, it doesn’t mess with my stomach. A lot of other cheap whey proteins leave me feeling super bloated, but this digests easily and feels light.If you want solid, clean protein without paying a premium for fancy marketing, I highly recommend giving them a shot.

April 2, 2026
Unprompted review
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