Canadiansky Reviews 

82
•
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We had excellent service from Brendan Whire and his colleagues at Canadian Sky both to plan our itinerary and also afterwards following an issue with a car rental company. Thank you for making our Can... See more

Company replied

Rated 4 out of 5 stars

Guided tour to see Canadian Rockies from Calgary to Vancouver, great way to fit so much in, most hotels were great, tour bus driver YQ and guide Stuart were brilliant!!, would like to have arrived at... See more

Company replied

Rated 5 out of 5 stars

Thank you Charlotte for arranging our holiday to Toronto, Banff and Vancouver. Hotels were all perfect, transfers a breeze and all day trips ran smoothly. Was brilliant to have everything pre-booked... See more

Company replied

Rated 5 out of 5 stars

Just returned from the most amazing trip with our three teenagers. The plan was to travel from Calgary, to Banff, to Jasper, to Whistler and then from Vancouver to take an Alaskan Cruise. The week bef... See more

Company replied

Company details


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

82 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(82)

4 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic holiday and a great company to deal with.

We went on a 9 night tour which includes the Rocky Mountaineer train. The package was put together under our instructions and nothing was "too much bother". The holiday itself was totally amazing and the memories will last forever. Whoever you speak to at Tropical Sky/Canadian Sky, you will receive first class treatment. Thoughly recommend this company.

June 4, 2024
Unprompted review
Canadiansky logo

Reply from Canadiansky

Thank you for your 5 star review. We are delighted that you had such an amazing trip and really value your custom and recommendation.

Advertisement
Rated 5 out of 5 stars

A Great Rockies Experience.

My wife and I recently had a wonderful holiday in Canada.
This was made easy by Charlotte,who from start to finish helped form a fantastic time in Banff,Jasper,The Rocky Mountaineer,and Vancouver.
Thankyou so much for your help and input in making some great memories

April 24, 2024
Unprompted review
Canadiansky logo

Reply from Canadiansky

Thank you for your 5 star review. We are delighted that Charlotte was able to help you curate such a wonderful holiday to Canada.

Rated 4 out of 5 stars

East Canada Fly and drive

The itinerary was great we flew over and picked up the car no problem. the recommended itinerary was fantastic and we saw such a wide range of Canada in a relatively short period of time.

For anyone visiting I would recommend for the majority of tourist activities will not be available in April and I recommend you wait a month for the "tourist season" to start. We missed out on a few boat tours but overall we had a great time.

The price was very reasonable. looking at the itinerary and hotels I was unable to get it cheaper than Canadian sky was. It was well worth Getting them to book it all. Was a lot less stressful and good value.

April 7, 2024
Unprompted review
Canadiansky logo

Reply from Canadiansky

Thank you for your positive review. We are pleased that you had a fantastic holiday to Canada. We appreciate your comments about the time of year, some of the benefits of going out of peak season are cheaper prices and it not being so busy, but we are sorry that you missed out on some excursions.

Rated 3 out of 5 stars

There is much to praise about this…

There is much to praise about this firm: the member of staff we spoke to knew the area we wanted to travel to, and shared his impressions and advice. The holiday got off to a poor start with very bad service from Hertz car hire at Calgary. On our return I expected some kind of invitation from CanadianSky to give feedback but none arrived. When I called, I was told they usually have a system in place to invite and collect feedback but that it was not being used pending an improvement. I was invited to email feedback, which I did. I was assured that this would be shared with the team, and I hoped for some response, but nothing came. I was also told that the complaint about Hertz would be investigated and that I'd hear the response. Six weeks later, nothing. I was so impressed by the initial engagement with CanadianSky, but the post-trip processes make me think they aren't really that interested once the sale has been made.

September 14, 2023
Unprompted review
Canadiansky logo

Reply from Canadiansky

Thank you for your feedback, we really appreciate your positive comments and praise for our service before your trip. We are sorry to hear you had issues with your car hire. Rest assured our team have been working on it, chasing those involved and have finally received a reply from our car hire supplier - I believe that Tracy has been in touch with you to offer you a part refund. We are a family run and customer focussed business and do really care about our customers pre, post and during their holidays. We hope you are satisfied with the outcome. Best Wishes and Happy Christmas.

Rated 5 out of 5 stars

Trip of a lifetime Polar Bears in Churchill

I made an enquiry to see Polar Bears my dream trip, Charlotte came back with a detailed itinerary, flights and option to hire clothing. I did challenge her at times asking for various quotes on flights etc. All of the staff at Canadian Sky who stood in for Charlotte whilst she was away were brilliant answering any queries. I have recommended Canadian Sky to a lady on the plane on the way home and to friends

November 4, 2023
Unprompted review
Canadiansky logo

Reply from Canadiansky

Thank you for your 5 star review. This sounds such an amazing holiday and we are delighted that it was a trip of a lifetime. Thank you for recommending us to others.

Advertisement
Rated 5 out of 5 stars

Amazing holiday and customer service

Canadian Sky arranged an amazing three week holiday in Canada, travelling around Vancouver Island, the Rocky Mountains and Bear Watching. We had an amazing holiday but severe weather meant that one of our two days bear watching was cancelled. Since we have been home Tracey in Customer Services has been amazing in her attempts to get a refund from suppliers. Canadian Sky have today processed our refund even though they are still in dispute with their supplier. Great care and service after our holiday, Thank you Tracey.

September 18, 2023
Unprompted review
Canadiansky logo

Reply from Canadiansky

Thank you for your 5 star review, we are sorry that the weather caused issues but hope that it didn't spoil your holiday too much. We will pass on your lovely comments to Tracy. We always strive to put our customers first. Thanks again.

Rated 5 out of 5 stars

Fantastic Holiday in Canada

We have just returned from a fantastic bespoke holiday in Canada which included Toronto, Algonquin Provincial Park and other areas of Ontario. A really big 'Thank You' to Charlotte who arranged all the flights, all the hotel bookings and the car hire for the holiday and she was very helpful with any questions that we had. Everything ran smoothly throughout the entire holiday with no issues whatsoever. We even had two weeks of solid sunshine! The Road Book that we received was extremely useful, too! We would definitely use Canadian Sky again for future holidays and would recommend them to anyone considering a holiday in Canada.

September 24, 2023
Unprompted review
Canadiansky logo

Reply from Canadiansky

Thank you for your 5 star review, we are delighted that you had such a great holiday and that everything went smoothly. We will be sure to pass on your kind comments to Charlotte. We look forward to helping you plan and book your next trip.

Rated 5 out of 5 stars

Wilderness and Toronto Holiday

My wife and I have just returned from a break in Canada based around Toronto. All the elements put together by Canadian Sky were exactly as expected. In fact the thing which made the holiday one of the best we have ever had was all the wonderful people we met. However without your help none of it would have happened. Thanks

September 1, 2023
Unprompted review
Canadiansky logo

Reply from Canadiansky

What lovely feedback! Thank you for taking the time to write such a positive 5 star review. We're delighted you had such a lovely holiday to Canada and met some wonderful people too. We look forward to helping you plan and book your next trip.

Rated 5 out of 5 stars

Amazing experience.....thoroughly recommend.

We have just returned as a family of 4 from a 18 day trip in Eastern Canada, and we have had a fantastic experience. Canadian Sky organiser everything efficiently and everything went exactly to plan from accomodations to car hire to the road book. Communication has always been clear from beginning to end, and we would thoroughly recommend Canadian Sky. Looking at our next trip already in either western Canada or the USA.

August 11, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

We did the Calgary to Vancouver 9…

We did the Calgary to Vancouver 9 nights trip which was amazing. Everything went smoothly. The hotels were very high standard and the trip exactly what we were looking for without having to do all the hard work and research ourselves.

July 13, 2023
Unprompted review
Canadiansky logo

Reply from Canadiansky

Thank you for your 5 star review. We are delighted that you had a wonderful holiday and everything went to plan.

Rated 5 out of 5 stars

Superb Organisation

Rachel at Canadian Sky organised a superb bespoke 28 day Canada & Alaska trip for us. All the key elements of flights, transfers, accomodation, Rocky Mountaineer & cruisetour worked as planned. We loved evry minute of this "bucket list" travel experience.

July 10, 2023
Unprompted review
Canadiansky logo

Reply from Canadiansky

Thank you for your 5 star review. We are delighted that you had such a great holiday to Canada and Alaska.

Rated 5 out of 5 stars

I approached Canadian Sky to work out…

I approached Canadian Sky to work out and east to west Canadian itinerary including the rocky mountaineer train. They arranged everything within my budget and we had the most fantastic experience and have memories that will last forever. They are a very professional company with excellent communication and wouldn't hesitate to recommend Canadian Sky or use them again in the future.

July 31, 2023
Unprompted review
Canadiansky logo

Reply from Canadiansky

Thank you for your 5 star review. We are delighted that you had such a great holiday to Canada. We look forward to helping you plan and book your next trip!

Rated 5 out of 5 stars

Connor was really knowledgeable about…

Connor was really knowledgeable about our destination which is Canada. He altered our trip several times and sought out the best deals for us.
Eventually he managed to put together a really good package of travel which included 3 people and a six week stay in Canada.
I will definitely use this travel company again.

July 31, 2023
Unprompted review
Canadiansky logo

Reply from Canadiansky

Thank you for your 5 star review. We hope you have a fantastic holiday.

Advertisement
Rated 5 out of 5 stars

My partner and I have recently got back…

My partner and I have recently got back from a 10 night multi stop holiday to Canada, including Toronto, Niagara Falls, Banff and Lake Louise. It was incredible. Canadian Sky were awesome. They took care of everything from transfers, to excursions and accommodation. Everything was flawless and went to plan. It made our holiday brilliant and we felt so relaxed and comfortable accessing the different parts of our holiday. We would definitely use Canadian Sky again and would happily try multi stop holidays again. If you have a sister company for African Safaris we would happily use you. Thank you Yvonne for everything.

April 10, 2023
Unprompted review
Canadiansky logo

Reply from Canadiansky

Thank you for your lovely 5 star review. We are delighted that you had such a great holiday to Canada with us.
Yes of course, our team at www.africaskysafari.com would love to help you plan your next trip. How exciting!

Rated 4 out of 5 stars

Guided tour to see Canadian Rockies…

Guided tour to see Canadian Rockies from Calgary to Vancouver, great way to fit so much in, most hotels were great, tour bus driver YQ and guide Stuart were brilliant!!, would like to have arrived at hotels bit earlier in day to allow time to explore on our own, and also maybe too many coffee/toilet breaks in strange places. overall great value for money to see one of the most beautiful places on earth.

September 1, 2022
Unprompted review
Canadiansky logo

Reply from Canadiansky

Thank you for your positive review. We are pleased that you had a great holiday and found your guides to be brilliant. We appreciate your feedback about arriving at the hotels a bit earlier and the amount of breaks in strange places. It is hard to get the balance right sometimes as we want you to see as much as you can on the tour and also ensure we cater for everyones needs. We will be sure to pass this on though. Best wishes.

Rated 4 out of 5 stars

Fly drive British Columbia trip.

Fly drive British Columbia trip.
I couldn’t recommend Canadiansky/Tropicalsky anymore! After looking around for road trips in Canada I decided to get a quote from here, they’re response was quick and helpful. I was able to make adjustments to the itinerary/dates with ease and we were thoroughly pleased with the package/hotels we received.
Car hire, ferry transfer tickets and everything included went beautifully, the hotels they’d chosen were fab, expect one (Harrison Lake Hotel) we’d seen reviews saying it was dirty but when we asked to see the room it seemed relatively clean, just it was very dated/need some love.
Canada is an amazing country from the small part I’ve seen and if you’re thinking of going don’t hesitate!
Already enquired for other destinations through tropicalsky - Good trust worthy company

September 5, 2022
Unprompted review
Canadiansky logo

Reply from Canadiansky

Thank you for your lovely review. We are delighted that you had a great holiday to Canada and everything went to plan. We are sorry that the Harrison Lake Hotel wasn't up to standard and we will investigate this. It is great to hear you're planning your next trip with us and we wish you a fantastic time. Best Wishes.

Rated 5 out of 5 stars

Canada & Alaska holiday

Just returned from a fantastic holiday in Canada and Alaska organised by Kevin at Canadian Sky. The first part of the holiday was spent bear and whale watching at Knight Inlet, a highly recommended, unforgettable experience. The second week was more relaxed on a Royal Caribbean Alaska cruise.
All flights, hotels and cruise were arranged by Kevin and the logistics worked perfectly. Communications with Canadian Sky were first class and everyone I talked to was friendly and very helpful.
I have already recommended Canadian Sky to several interested friends and would certainly take advantage of their services again.

August 16, 2022
Unprompted review
Canadiansky logo

Reply from Canadiansky

Thank you so much for your 5 star review! We are delighted that you had such a memorable holiday and I will pass on your lovely comments to Kevin. We look forward to helping you plan your next trip.

Advertisement
Rated 5 out of 5 stars

Rockies tour

Just returned from a tour of The Rockies with this company. It was everything I hoped for. The staff on the bus, driver and tour guide were amazing. The choice of hotels was fantastic. Couldn't fault anything I would thoroughly recommend Canadian Sky

June 27, 2022
Unprompted review
Canadiansky logo

Reply from Canadiansky

Thanks you so much for your 5 star review. We are delighted that you had such a great holiday. Best wishes.

Rated 5 out of 5 stars

Just returned from a fantastic holiday…

Just returned from a fantastic holiday in Canada- original booking was May 2020 so 3rd time lucky. Canadian sky organised the complete itinerary all the airlines, hotels, car hire, transfers and trips.
Everything went very smoothly and hotels chosen on our behalf were excellent.
They communicated well with us during Covid and when Canada Air changed the flight times.
Thank you all your help was very much appreciated

June 10, 2022
Unprompted review
Rated 1 out of 5 stars

An absolute sham of a company

An absolute sham of a company. Have stolen £5000 of our money, refuse to even speak to us. Won't let us speak to customer services, management, sales, complaints, anyone. At this point they've been threatened with legal action and still refuse to acknowledge any contact.

May 5, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look