Candyonline Reviews 

9,813
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Item as described in the offer. Fresh with good shelf life. Very well packaged and shipped very quickly after payment by me. The ordering process is well designed, everything is understandable. Best... See more

Rated 5 out of 5 stars

Great and quick service from candyonline Over 5 years have received quality products (mainly licorice), Hope it will continue in years

Rated 4 out of 5 stars

I am going back to the office today and the rest is just a little while longer than expected that from my side and the other one is the best of the day

Rated 5 out of 5 stars

Very good service and quick delivery. Quality of my order was really good. Will definitely be ordering more in the future.😊

Company details

  1. Candy Store

About Candyonline

Written by the company

15 augustus 1998 zijn wij gestart met de verkoop van snoep in een snoepwinkel. In juni 2008 openden we de webwinkel en is het mogelijk om online snoep te bestellen en door heel Europa te laten bezorgen.

Mede doordat wij een breed assortiment voeren en uit eigen voorraad leveren zijn wij marktleider in Nederland.

Naast een groot assortiment aan Nederlands snoepgoed importeren we ook veel uit Amerika, Engeland, Duitsland en Scandinavië.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

10K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.3

All reviews

(9,813)

261 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 1 out of 5 stars

I did order week ago

I did order week ago, and it still didn’t sent
Looks like scam

July 30, 2023
Unprompted review
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Reply from Candyonline

Goedemiddag,

Helaas heeft je pakketje wat vertraging opgelopen. Gelukkig is het pakket inmiddels verzonden. Mocht je vragen hebben over je order, dan kan je altijd contact met ons opnemen. We helpen je graag.

Fijn weekend gewenst en geniet van je bestelling.

Kim
CandyOnline

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Rated 5 out of 5 stars

Item as described in the offer

Item as described in the offer. Fresh with good shelf life. Very well packaged and shipped very quickly after payment by me. The ordering process is well designed, everything is understandable. Best of all is the large selection of products and also an extensive selection of payment options. Thank you!

July 2, 2023
Rated 2 out of 5 stars

They have a deal for 10 packets of…

They have a deal for 10 packets of Cheetos on their website without a warning that they have a short expiry date. It would be nice if they let people know when a product is about to expire.

June 29, 2023
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Reply from Candyonline

Hi!

We just checked the expiry date, our apologies for the short expiry date. It is no problem to send the products back to us. We don't have this product with a better date unfortunately.

I will send you an e-mail for the return details.

Jamilla
CandyOnline

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Rated 1 out of 5 stars

Received less than payed for!!

The second time I receive less jelly beans than what I ordered. 2kg but I payed for 3kg. On top of that one of the bags was open and all the candy was loose in the box. Custumor survice claims (again!!) that I did receive the fair amount and that they weight the package.. assuming I’m the one who is lying.. very sad! Never again!

July 4, 2023
Unprompted review
Rated 1 out of 5 stars

Took too long like that daft punk song…

Took too long like that daft punk song and also overpriced stuff, never gave me track info or any follow up, till this day i still dont have my package (Pop Tarts)

May 7, 2023
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Reply from Candyonline

Goedemorgen,

Wat vreemd dat je geen mailtjes hebt ontvangen. Deze worden automatisch verzonden naar het opgegeven email adres.

Je pakketje is retour gestuurd omdat het geweigerd werd bij bezorging op 9 mei. We hebben je een email gestuurd met de vraag om je adres te controleren...

We hopen op een spoedige reactie zodat we het pakketje nogmaals naar je kunnen verzenden. Als je liever het bedrag terug wenst te ontvngen, is dat ook geen enkel probleem. In dat geval horen we ook graag van je.

Kim
CandyOnline

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