Candyonline Reviews 

9,812
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Item as described in the offer. Fresh with good shelf life. Very well packaged and shipped very quickly after payment by me. The ordering process is well designed, everything is understandable. Best... See more

Rated 5 out of 5 stars

Great and quick service from candyonline Over 5 years have received quality products (mainly licorice), Hope it will continue in years

Rated 4 out of 5 stars

I am going back to the office today and the rest is just a little while longer than expected that from my side and the other one is the best of the day

Rated 5 out of 5 stars

Very good service and quick delivery. Quality of my order was really good. Will definitely be ordering more in the future.😊

Company details

  1. Candy Store

About Candyonline

Written by the company

15 augustus 1998 zijn wij gestart met de verkoop van snoep in een snoepwinkel. In juni 2008 openden we de webwinkel en is het mogelijk om online snoep te bestellen en door heel Europa te laten bezorgen.

Mede doordat wij een breed assortiment voeren en uit eigen voorraad leveren zijn wij marktleider in Nederland.

Naast een groot assortiment aan Nederlands snoepgoed importeren we ook veel uit Amerika, Engeland, Duitsland en Scandinavië.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

10K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.3

All reviews

(9,812)

261 reviews in the last 12 months

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Rated 5 out of 5 stars

Safe, reliable, and yummy

I’ve ordered from Candy Online a few times now. They offer special foreign food and sweets that I miss from home. Payment is easy and secure, shipping is reliable and fast, and the service is awesome as they usually throw a special surprise in the box as a fun gift. Very, very pleased with them and will continue to order from them regularly! :)

March 26, 2019
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Rated 5 out of 5 stars

Super

Really good service, fast delivery and a little present found in the box. Recommended

February 14, 2019
Unprompted review
Rated 1 out of 5 stars

well I made an order(ORD00506) 8 weeks…

well I made an order(ORD00506) 8 weeks ago and still nothing so cant say I feel like it will ever show up thats 40 € wasted.......... Strange as I can order candy fine from sweden italy japan usa spain russia all fine the laws in nl must be rly stupid I guess

December 8, 2018
Unprompted review
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Reply from Candyonline

Hoi!

Wat ontzettend jammer dat je niet eerder met ons contact heb opgenomen betreft je bestelling. Helaas heeft de douane je pakket tegen gehouden omdat je als consument geen voedsel mag importeren uit de EU. Je bestelling is geannuleerd en je ontvangt van ons een volledige terugbetaling.

*UPDATE het pakket is tegengehouden door de douane in Zweden niet in Nederland.

Groet,

CandyOnline Crew


***UPDATE***

Hi Espen,

Wat jammer dat we geen reactie meer van je hebben ontvangen. Heb je inmiddels de terugbetaling ontvangen?

Groet,

Kim

Rated 5 out of 5 stars

Bijzondere, unieke en smakelijke producten!

Snelle reactie op vragen. Snelle levering. Leuk en groot assortiment. Nog niet alles geproefd maar al groot fan van de M&M's white chocolate, Herr's Buffalo Blue Cheese Curls en Herr's Deep Dish Pizza Curls.

Ordernummer : 134458

August 9, 2018
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Rated 1 out of 5 stars

Incompetent staff

Candyonline is a bunch of incompetent idi*ts.
1. I have made an order of 50€, they took 71€ of my bank account.
2. I have ordered ONLY Energydrinks. But they only sent me half of the Energydrinks I ordered and a lot of candy I didn't order.
As I was on vacation and the order was already quite old when I returned to home, they didn't want to do anything, no refund, nothing. They don't give a damn about their clients.

July 12, 2018
Unprompted review
Rated 5 out of 5 stars

Order 131475

Very good and recommended shop! A large selection of American articles at fair prices. The goods will be shipped very fast and secure packed. The customer service is also perfect and questions by e-mail will be answered quickly.

July 4, 2018
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Rated 1 out of 5 stars

Delivered wrong order!!

Delivered wrong order!!! I asked to send me the right one and I m waiting for 3 weeks !!! And still not th eright one. Just promisses thats all.
Late answers, really do not recommend this company.
I spent hier per order cca 100-200 euro. And it is not first time what was something wrong....

June 20, 2018
Unprompted review
Rated 5 out of 5 stars

Order number : 111680

Order number : 111680
We highly recommend Candyonline, They have a nice variety of American products, great customer service, and fast delivery!

October 30, 2017
Unprompted review
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Reply from Candyonline

Thank you for your review, Ann Marie!

Rated 5 out of 5 stars

The quality for price absolutely blew …

The quality for price absolutely blew me away. I was honestly surprised at how good the candy tasted. It arrived a day earlier which is always a bonus. I will definitely be ordering here again. 5 star service!!!

May 11, 2017
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Rated 3 out of 5 stars

Let's see...

Be careful because if they don't have one of the products you purchased there's no way to know until the package arrives. I had to send them an e-mail asking for one of the products that was missing in my box. They answered that was out of stock (doesn't say on the website nor I have any e-mails from them) and said they refunded my money back to my bank account yesterday. I'm still waiting.
The rest of the order was OK.

April 29, 2016
Unprompted review

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