I have attempted, I repeat attempted to buy cigars both locally and from Auckland (nearest large city to me). Unfortunately the places that do stock them have no idea about the types of vitola, toba... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
When ordering recently, I chose to buy all the remaining stock of a particular cigar. When my order was packed, it was found there were one less cigars than the website had indicated were left. So... See more
The service was extremely fast. I ordered some products in the morning and by the afternoon of the next day they were at my doorstep. Not only that but the invoice came with a note from Grant saying "... See more
Receive items in a good time frame The only thing I think you could do better for me as if you could let me know when you're getting low in stock of my favorite tobacco giving me the opportunity t... See more
Company details
Written by the company
New Zealand's largest Premium Cigar, Pipe Tobacco and accessory retailer and the authorised retailer for Boveda, Xikar, Colibri, Prometheus, Arturo Fuente, Drew Estate, Ashton, Alec Bradley, Padron, Perdomo, Rocky Patel, RoMa Craft, Villiger, Peterson, Captain Black, Borkum Riff, Davidoff, Camacho, CAO illusione, Macanudo & so many other brands.
Contact info
11 Kingsley Street, Sydenham, 8023, Christchurch, New Zealand
- 0800494527
- sales@canteros.nz
- www.canteros.nz
Instant response to my order for 20…
Instant response to my order for 20 sticks and rural delivery within 48 hours
March 30, 2026
First class service
First class service, overnight delivery, fantastic cigars with premium pull and excellent customer service. Highly recommend.
March 30, 2026
The only reliable supplier in NZ.
The only reliable supplier in NZ.
I remember tobacconists around town in the 1970's
March 29, 2026
Prompt delivery! A++
Ordered midday from North Island and received the next day! Nice one!
March 29, 2026
Receive items in a good time frame
Receive items in a good time frame
The only thing I think you could do better for me as if you could let me know when you're getting low in stock of my favorite tobacco giving me the opportunity to purchase more before you run out of current supplies
March 29, 2026
Fantastic people and five star service
Fantastic people and five star service, absolutely great company.
March 27, 2026
Very Fast and friendly to deal with…
Very Fast and friendly to deal with making the whole purchase experience a breeze.
March 28, 2026
Fantastic service
Fantastic service. Just sometimes the couriers are very slow in Christchurch .
March 27, 2026
Best place for cigars in NZ.
March 27, 2026
Excelent service
October 27, 2025
Latest Order.
Very fast service and timely arrival. Canteros delivers the goods! Have been a customer for years.
February 26, 2026
Great service
Great service, great range and good info on the website. Everything I have received has been packed and treated with respect!
February 24, 2026
Good product and swift delivery- very…
Good product and swift delivery- very pleased with the purchase.
February 26, 2026
Appreciate your Expertise
I have attempted, I repeat attempted to buy cigars both locally and from Auckland (nearest large city to me). Unfortunately the places that do stock them have no idea about the types of vitola, tobacco or cannot even make a recommendation through lack of experience.
Canteros on the other hand love cigars. All that needs to be said.
February 25, 2026
Generally
Generally, very good service but sometimes out of stock which can be frustrating. They let me know when stock becomes available. We mark for Saturday delivery when required.
February 26, 2026
It always fulfils its orders promptly.
February 25, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.