Canvas Castle Reviews 1,088

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 118 reviews, reviewers had a great experience with this company. Customers frequently praise the product for its vibrant colors, detailed artwork, and wide selection, often highlighting the ability to find unique pieces that brighten their homes. Many appreciate the affordable prices and the ease of navigating the website to find exactly what they need. However, some people were dissatisfied with the product quality, describing colors as dull or pictures as blurry, and noting issues with the inner frame being too weak for larger prints. A few other people also felt that the website was misleading regarding framing, as some expected pre-framed art but received DIY kits with cheap materials, leading to additional costs for professional framing.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the fantastic selection of canvas,... See more

Quality

Users describe ambiguous interactions with quality. Many customers express disappointment, citing dull... See more

Website

Reviewers highlight ambiguous aspects of the website. Many customers praise the website's simplicity, ease of... See more

Price

Reviewers mention ambiguous feedback about price. Many customers appreciate the affordable prices, sales, and... See more

Order

Consumers find order to be ambiguous, with some reporting smooth transactions, easy ordering processes, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I haven’t received my order yet, so I can’t speak to the final product—but I wanted to share my experience so far. The ordering process was smooth and the website was easy to navigate. I appreciated... See more

Rated 5 out of 5 stars

Hello! My favorite thing about canva castle is that it publishes thought provoking bold art! There have been so many interesting conversations stimulated from my guests simply observing the... See more

Rated 5 out of 5 stars

Great prices, sales, and service! We are a nonprofit behavioral healthcare facility in rural WA State who serves the mentally ill and substance use disorders. We have recently painted the inside of ou... See more

Rated 5 out of 5 stars

Easy to order. Came within the timeframe advised. Had trouble tracking parcel (error on my behalf), customer service promptly helped me out. Very happy with picture took an hour to assemble and... See more



Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

What made my experience with canvas…

What made my experience with canvas Castle great was three things. Number one when I'm purchasing artwork I always consider the statement that is going to make. Whether it be fun and whimsical or an intentional Conversation Piece. The second thing I consider is the placement and how it's going to influence my environment. The right artwork can brighten a room or soothe the mind. The Third thing I consider is uniqueness. If its something I've never seen elsewhere, and it makes me pause and stare at it and study it. Is it intriguing to my soul. Canvas Castle hits a home run with it's collection of canvases and art work.

April 15, 2024
Unprompted review
Rated 1 out of 5 stars

Be warned

Be warned, this site uses images of art you DO NOT RECEIVE! You get a printed canvas and a frame kit to build yourself. It is a VERY difficult process to trim the canvas corners and basically looks like you did it yourself. The art does NOT come with the frame pictured with exposed outer frame. This site sells basic prints (different colours than pictured) of 'similar' art of the original.

November 15, 2024
Unprompted review
Canvas Castle logo

Reply from Canvas Castle

Hi Chris - I can't see you on our system so I'm unable to check if you ordered ready to hang, print only, or print and diy frame. You definitely don't need to trim anything! If you are talking about the diy frame you just fit the frame and pull the canvas over, it is extremely simple. And we sell exactly what is on the website Chris. Could you please email the support@canvas-castle.com team? We will look after you if you have the correct company here x

Rated 5 out of 5 stars

Hands Down the Place to Go for all your Artwork Needs

My experience with Canvas Castle has been a very positive one. So much so that once I found them, with just a google search, I not only purchased 1 canvas but I went back and purchased 2 more. One each for my Living Room, Kitchen and my husbands office. We just built our forever home and I needed some awesome art work for the walls. They are hands down the place to go. They also turned a phone pic, of my daughter’s cat, into a great canvas wall hanging for her Christmas gift.

August 30, 2024
Unprompted review
Rated 5 out of 5 stars

I love Canvas Castle because I can…

I love Canvas Castle because I can decorate my whole house, even on a budget. And, everything is very unique. Everyone who visits my home will find at least one piece to start conversation. Definitely not the usual department store snooze art!

October 21, 2024
Unprompted review
Rated 5 out of 5 stars

Top Canvas

Incredible variety of amazing images, I absolutely love the feeling of being surprised by great art.

October 14, 2024
Unprompted review
Rated 5 out of 5 stars

No complaints here!

I don’t have any complaints against this lovely company with great art! They even sent me mini canvass with my orders that I also have on my walls;) I am a loyal customer and will continue to always purchase from them!

October 15, 2024
Unprompted review

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