The app is really good and you are able to see well in advance what payments are due, what interest has been charged, and when you payment will be due. Transactions are completed with minimum fuss.... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I love having a Capital One credit card. It's probably the easiest account to deal with and handle. Their website is simple, clear and easy to navigate. Making a payment is so easy to do and I never... See more
The overall experience of using this card is excellent, from the customer services, the ease at how to use the card , the app is simple and quick to keep up to date with all aspects of making paym... See more
After a slow start in getting pin number, everything now working great. Capitol One keeps you up to date with spending and any changes pending to your account. Have just been advised first statement i... See more
Company details
Written by the company
We believe in helping people succeed with credit. It’s why we give you a guaranteed yes or no before you apply, it’s why we work hard to protect you against fraud, and it’s why we make it easy to manage your account on our award-winning app.
Contact info
United Kingdom
- www.capitalone.co.uk
4.3
Excellent
6K reviews
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Such poor service and staff very…
Such poor service and staff very unhelpful
August 24, 2026
Unprompted review
Reply from Capital One UK
Dear Chris,
Thank you for taking the time to leave a review.
I’m really sorry to hear you’re unhappy with the service you've received from us. We always aim to provide the best possible service, so I’m disappointed this hasn’t been the case for you.
I can’t access your details from here to look into your concerns further, but if you do wish to raise a complaint, you can find information below on how to do this -
www.capitalone.co.uk/support/making-your-complaint. Alternatively, you can raise a complaint over the phone. You can find information on how to contact us at www.capitalone.co.uk/support/contact-us.
Kind regards,
Laura
Easy to use and no pressure sales set…
Easy to use and no pressure sales set up a direct debit and it's way easier than some other cards I have had
August 24, 2026
Unprompted review
I’m happy I got this card
I’m happy I got this card, it helps me to get things when needed.
August 20, 2026
Unprompted review
Accent company enjoy doing business…
Accent company enjoy doing business with them
August 24, 2026
Unprompted review
Application was straight forward and a…
Application was straight forward and a quick answer.
August 24, 2026
Unprompted review
Amazing and helped me so much
August 7, 2026
Unprompted review
From start to finish it’s a great…
From start to finish it’s a great product to give me confidence that I have funds available if required from month to month
August 24, 2026
Unprompted review
highly recommeded credit card servive
needed a credit card and they gave me a chance and this help this card give as helped me alot wiht payments and credit improvement also there app super easy to use and very helpful with plenty of guides or helplines
August 24, 2026
Unprompted review
Only 1 card sent but lost 2
If a person reports a card lost out of 2 ( 2 cards lost wallet )and you send a replacement why tell me that one card is OK to replace but not the other pointless in my eyes sending one but not the other,
I cannot phone as you keep saying by text and email as I am deaf and live on my own,
I will be paying off my cards and binning them im not being taken as a retard by you for doing the right thing,
Stephen Goodge
Don't use social media so don't ask me to
August 17, 2026
Unprompted review
Reply from Capital One UK
Dear Stephen,
Thank you for taking the time to leave a review.
I’m really sorry to hear about what has happened. I can appreciate your frustrations around this.
I can’t access your details from here to look into your concerns further, but if you do wish to raise a complaint, you can find information below on how to do this -
www.capitalone.co.uk/support/making-your-complaint. Alternatively, you can raise a complaint over the phone. You can find information on how to contact us at www.capitalone.co.uk/support/contact-us.
Kind regards,
Laura
Easy as One Two Three
I love having a Capital One credit card. It's probably the easiest account to deal with and handle. Their website is simple, clear and easy to navigate. Making a payment is so easy to do and I never miss a monthly payment as I always get an email to remind me.
Highly recommend them.
August 23, 2026
Unprompted review
Yes good card !
Yes , I have received this nice facility credit card from Capitol one and I find very easy and practical to use, thank you.
August 23, 2026
Capital one are good credit cards…
Capital one are good credit cards ..friendly helpful service ..
Very pleased with my card ..
August 22, 2026
Unprompted review
At no point do I ever get offered…
At no point do I ever get offered credit increases. My credit score is high. Pick any other company but this one
August 22, 2026
Unprompted review
Reply from Capital One UK
Dear Jacob,
We appreciate you sharing your experience regarding credit limit increases. We understand your frustration and will review our processes to better serve our valued customers.
You can apply for a credit limit increase via mobile app to check your eligibility, but we cannot guarantee any credit limit increase as it's down to our lending policy. We’ll also let you know if your account becomes eligible for a credit limit increase in the future.
If you need more information, please contact our customer services team on 03444 812812 (Monday to Friday 7am - 9pm, Saturday & Sunday 8am - 5pm) to discuss this further.
Kind regards
Deep
Absolutely useless.get credit card…
Absolutely useless.get credit card elsewhere .waist of time
August 22, 2026
Unprompted review
Reply from Capital One UK
Dear Dan,
We appreciate you sharing your experience.
We always aim to provide the best services to our customers, but we’re sorry if we didn’t meet your expectations on this occasion. We appreciate any feedback from customers regarding their experiences, as this enables us to improve the quality of our service. We can assure you that customer satisfaction is of paramount importance to us, and we’re constantly striving to improve our services.
Based on everything you’ve said, I would recommend raising a complaint with us if you haven’t received a follow up response on the back of your previous complaint. By doing so, we can investigate everything that’s happened, and ensure we’ve taken the right steps.
You can find information about how to raise a complaint at: www.capitalone.co.uk/support/making-your-complaint. Alternatively, you can raise a complaint over the phone. You can find information on how to contact us at www.capitalone.co.uk/support/contact-us.
Kind regards
Deep
Very good but will like the card to be…
Very good but will like the card to be used on goggle wallet. I keep on carrying the card around
August 22, 2026
Unprompted review
Excellent company can't say enough good…
Excellent company can't say enough good about them
August 22, 2026
Unprompted review
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