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Company details

  1. Vitamin and Supplements Store

Written by the company

The world's #1 supplier of gelatin and vegetarian empty capsules, enteric capsules, flavored capsules, and lab accessories. Call us at 866.536.2277.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

No customer service.

Ordered the wrong size, after taking their advice.
Tried to exchange, after they eventually sent a return label.
However never received a refund, or any acknowledgement.
Customer services doesn't exist, ignored
and ghosted.
Total waste of time and money. DON'T USE.

April 15, 2026
Unprompted review
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Rated 1 out of 5 stars

Awful customer service

They gave the wrong size, 00 rather than 000 size. As I ordered through Amazon I couldn't cancel and was instead directed to Capsuline customer service who proceeded to ignore and ghost my emails for weeks. Do not use this company.

October 17, 2025
Unprompted review
Rated 1 out of 5 stars

I bought size 0 Capsuline capsules from Amazon

I bought size 0 capsules from Amazon. I've been buying these for years. I got a bag of 1000 that were old, cracked easily and had mis shaped mouths that would not work when loading. I contacted customer service and never heard back. I ordered a second bag from Amazon and found the same problems. I had to get a refund from Amazon since customer service does not exist at Capsuline. Never will buy or promote this company again.

January 12, 2024
Unprompted review
Rated 2 out of 5 stars

Faulty capsules or poor quality batch

purchased 1000 empty 000 capsules.I wanted a change of supplier what a big mistake.Of the 1000 capsules over 300 failed.I wanted to make sure it was not my equipment at fault so ordered 1000 from my old supplier i filled 400 today NO failures.I rest my case

December 11, 2023
Unprompted review
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Rated 1 out of 5 stars

Capsu-Tray Not Worth The Money

I bought the Capsu-Tray capsule filling machine. It's very deceptive, it only fills 25 capsules, not the 100 capsules that I wanted. I suppose I should have looked more carefully. It's not like the one in their video. I'm very disappointed, but when someone is more interested in selling you something then in taking responsibility what can you expect. Very deceptive, and not worth the $24.08.

March 13, 2021
Unprompted review

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