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Rated 1 out of 5 stars

Garbage service garbage vehicles horrible intrest rates dearship will fill out numbers of applications for an approval greatly destroying your credit. I bout a car a month and half later engine explod... See more

Rated 5 out of 5 stars

Highly recommend Anthony from United Autos at Car City Minchinbury. Service and people skills were outstanding, didn’t feel pressured into anything at all whilst we looked around, unlike some “ car sa... See more

Rated 1 out of 5 stars

‼️⚠️ stay away from them ‼️⚠️‼️ motor one sold me a car I paid cash it has since been totalled from hail damage and I come to find out they have sold me a car with finance on it I am now out 12 grand... See more

Rated 1 out of 5 stars

I bought a used peugeot from smile autos whom operate from within car city in minchinbury nsw , before I bought the car the dealer installed a new clutch & I went over a speed bump about 7 wee... See more

Company replied

Company details

  1. Used Car Dealer

Written by the company

Car City Supercenter has proudly been in business for over 20 years. We have grown from one location to seven locations in Grand Rapids, Muskegon, Cadillac, Battle Creek, Alma, and Lansing, Michigan and South Bend, Indiana. Our core principles are rooted deep in family values to provide quality customer service and build relationships. We strive to help individuals find a car of their dreams through seamless financing, regardless of their credit situation. Our extensive inventory is yours to choose from. We are not the dealer who gives you minimal choices. Once approved, you have the entire online inventory of hundreds of cars to pick your next vehicle from. Come meet our welcoming sales team at any of our six locations to help you drive away in the car you deserve!


Contact info

1.9

Poor

TrustScore 2 out of 5

531 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Very easy process

Very easy process, was pre approved walked in pick my car, did paperwork, and gone. Took all of 1 hour tops.

October 26, 2018
Unprompted review
Rated 5 out of 5 stars

Reliable

Reliable they made sure when I called to see about having my battery switch they may switched it without an issue they came in and lock my doors when my battery was giving me issues They are very honest and trustworthy I would definitely definitely recommend them to anyone in need of a vehicle

October 26, 2018
Unprompted review
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Rated 5 out of 5 stars

I had a great experience at Car City in…

I had a great experience at Car City in Portage, Jordon the salesman was working alone on a Saturday and had multiple customers handling everyone at once. Great Job Jordon! I'm driving a very nice car newer and low miles than I thought I would find. Great Place! From Ronda and Chris

October 16, 2018
Unprompted review
Rated 3 out of 5 stars

My experience was neither great nor…

My experience was neither great nor awful. Everyone I worked with was very pleasant but made me feel rushed and like they did not have the time to answer questions fully or appropriately. I had asked for a couple small things to be fixed before taking my car home and was told they did so but was disappointed to find whatever the short term fix they did lasted a day after driving off the lot.

October 15, 2018
Unprompted review
Rated 5 out of 5 stars

I love Car City

This is our 3rd vehicle from Car City. Jordan Rock in Kalamazoo has been so very good to us.
Car City is the only place I will buy a vehicle

October 13, 2018
Unprompted review
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Rated 5 out of 5 stars

Car city of Cadillac

Car city of Cadillac, Ryan and Tyler have been absolutely amazing, I don’t think I could ask anything else. Whatever I need they’re right on it with no questions asked

October 12, 2018
Unprompted review
Rated 1 out of 5 stars

Don't ever buy a car here had my car 6…

Don't ever buy a car here had my car 6 days took it in they had it a week said they fixed the problem drove away just to be left stranded they never fixed the problem they sale p.o.s cars now stuck with a car payment on a car not drivable. Haven't even made first payment

October 10, 2018
Unprompted review
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Rated 5 out of 5 stars

Very caring and works well with what…

Very caring and works well with what you can afford. They do not push you into anything and can test drive all you want without questions.they approved us on our income,not our credit and will help us with credit . very straight forward with program and highly recommend.

October 5, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent

Very nice people, willing to go out of their way to help you. Would definitely recommend other people to go and check them out.

October 2, 2018
Unprompted review
Rated 5 out of 5 stars

I really like how they don't try to…

I really like how they don't try to force you into a vehicle you do not want. The staff was easy to talk to and if they didn't know something they asked someone else to get you an answer.

October 1, 2018
Unprompted review
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Rated 5 out of 5 stars

I was so relieved to experience no…

I was so relieved to experience no pushy car salesman. I was instructed to. go out in the lot and find a car within the approval amount range.
That was the best thing EVER!

September 24, 2018
Unprompted review

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