Cardiff Stone Ltd Reviews 169

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Advised to go to Cardiff Stone, went several times to look at quartz they never rushed me, let me take samples home which I returned. Really helpful staff. I chose Bianca Carrara as I wanted a natu... See more

Company replied

Rated 5 out of 5 stars

From the first meeting with Abbie at Cardiff Stone I was impressed with the standard of customer care I received. She was always personable and attentive, making sure that I received the surfaces with... See more

Company replied

Rated 5 out of 5 stars

After a traumatic build and kitchen fit, Emma and Gareth were fantastic. We love our beautiful work tops, utility top and wc worktops. Gorgeous quality, brill services and expert workmanship. It... See more

Company replied

Rated 5 out of 5 stars

Great choice with knowledgeable staff. We had a very competitive price. Far cheaper than other local businesses. Even had a window sill and matching chopping board within the price. From templating ou... See more

Company details

  1. Stone Cutter
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Stone Supplier
  5. Tile Store

Written by the company

We are stone fabricators based in South Wales. Our geographical remit is nationwide but most of our work comes from the South West and London. We are family run and our USP is our rapid turnarounds – 7 to 10 days from template to fit! This, combined with knowledgeable staff, skilled fitting teams and great materials, earns us hundreds of recommendations each year. Our main work is residential kitchens and bathrooms, but we also do a lot of commercial work for developers and shop fitters, the last being Suffolk House in Pontcanna and the Miller and Carter bar at The Hayes, Cardiff. We have also become specialists in sintered stone, porcelain and granite for outdoor areas.


Contact info

4.9

Excellent

TrustScore 5 out of 5

169 reviews

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Rated 5 out of 5 stars

Excellent Customer Support

From the first meeting with Abbie at Cardiff Stone I was impressed with the standard of customer care I received. She was always personable and attentive, making sure that I received the surfaces within the time frame originally discussed. The worktops installed are a beautiful quality at an extremely competitive price including a windowsill, pantry shelf and cutting boards. I was also assured by the director that if there were any issues in the future that the company would return to make sure I was satisfied with the quality of the work. I would highly recommend Cardiff Stone for anyone looking for a great choice of surfaces with a quick turnaround and exceptional customer support

February 16, 2026
Unprompted review
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Reply from Cardiff Stone Ltd

thank you so much

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Rated 5 out of 5 stars

Very good and friendly service

Very good and friendly service. Product was ready when they said it would be. Quality mill and polish. Price was reasonable. Would recommend.

March 4, 2026
Unprompted review
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Reply from Cardiff Stone Ltd

Thank you so much, Mr Alan

Rated 5 out of 5 stars

Advised to go to Cardiff Stone

Advised to go to Cardiff Stone, went several times to look at quartz they never rushed me, let me take samples home which I returned. Really helpful staff. I chose Bianca Carrara as I wanted a natural marble look.
Fitted today the guys were so proffesional and perfectionists really happy can't believe its my kitchen so big thankyou

March 3, 2026
Unprompted review
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Reply from Cardiff Stone Ltd

Thank you so much 🎊🎊

Rated 5 out of 5 stars

Expert friendly service

An expert, quick and friendly service. Cardiff stone replaced our work surfaces, kept us informed throughout the process and fitted them beautifully. Would happily recommend.

February 6, 2026
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Reply from Cardiff Stone Ltd

your welcome any time

Rated 5 out of 5 stars

Excellent service and workmanship

Excellent service and quality workmanship

I had a great experience with Cardiff Stone Company from start to finish. The team was professional, knowledgeable, and clearly passionate about what they do. They took the time to explain the options available, offered helpful advice, and delivered exactly what was promised.

The quality of the stone and the workmanship were excellent, and everything was completed on time and to a very high standard. Communication throughout the process was clear and reliable, which made the whole experience stress-free.

I wouldn’t hesitate to recommend Cardiff Stone Company to anyone looking for high-quality stone products and dependable service. A genuinely professional company that takes pride in its work.

January 25, 2026
Unprompted review
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Reply from Cardiff Stone Ltd

Thank you so much

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Rated 5 out of 5 stars

From our initial visit to the showroom…

From our initial visit to the showroom to our final fitting Cardiff Stone were excellent. The range of product is unbeatable, Bas and his team installed our kitchen to perfection. The comments of visitors on our kitchen island justifies our choice. Thank you Cardiff Stone

October 22, 2025
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Reply from Cardiff Stone Ltd

Thank you so much

Rated 5 out of 5 stars

Great service all round

Great service all round, from all staff, quick efficient and great communication, happy, shout out especially to, Bassel, Ahamd, Dyia, Jamal!

A special mention Abbie, who’s been absolutely excellent throughout and goes out of her way to make you feel special,

Thank you all for our great worktops!

August 20, 2025
Unprompted review
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Reply from Cardiff Stone Ltd

Thank you so much, Cardiff Stone Ltd

Rated 5 out of 5 stars

Installation of quartz worktops

We were recommended to use this company after our daughter used them in her home. My wife dealt with the showroom and was thoroughly impressed with the service. Their communication during the decision making process was second to none, all options were explored and explained. I dealt with the team who came to template the quartz worktops for new kitchen units and their professionalism really impressed me. The technician took his time asked me how I wanted the window sills and back splashes to be configured, explained how it would all be fitted and sealed and using thin plastic sheets templated the entire kitchen in a short time. He also ensured that any mess was cleared up. We highly recommend this company.

September 4, 2025
Unprompted review
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Reply from Cardiff Stone Ltd

Thank you so much for the wonderful review Mr & Mrs Jones, Cardiff Stone Ltd

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Rated 5 out of 5 stars

5*****

5***** - Spot on service from the moment I went through the door.

Jamal ensured budget was kept in mind and quality was achieved. Fitting was fast and smooth with a perfect finish. Will 100% be recommending this company to friends and family and will be using them with future projects. Thanks Jamal wish you and your team the very best, it was a pleasure doing business with you.
Sam

Highly recommended.

September 10, 2025
Unprompted review
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Reply from Cardiff Stone Ltd

Thank you so much

Rated 4 out of 5 stars

Excellent standard of work and product - better communication would have given a score of 5

Mohammad and Ahmed built a bespoke wooden handmade kitchen for us. Their work is excellent and they had a good eye for the smallest details and were skilled in their fitting. They were organised and cleaned up thoroughly afterwards.
We also had a quartz worktop fitted which is absolutely beautiful and was fitted by Bassel and his team. Again their work was excellent and the overall finish is very high.
We would have appreciated better communication in the organisation of the work, by being informed when to expect work to be done and the time they would arrive. This caused a little frustration sometimes, but this was compensated for by how hard they worked when they were, the excellence of their work, and their meticulous clean-up afterwards. We appreciate the quality of their workmanship and the finish.

August 7, 2025
Unprompted review
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Reply from Cardiff Stone Ltd

Thank you so much

Rated 5 out of 5 stars

Great Job!

Diya and Ali from Cardiff Stone did a great job of installing my kitchen benchtop today. Very efficient and tidy workmen. Went extra mile to help.
Great job all round by everyone at Cardiff Stone: from ordering, to templating, to cutting and final fitting.

July 10, 2025
Unprompted review
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Reply from Cardiff Stone Ltd

Thank you so much

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Rated 5 out of 5 stars

Great Quality very understanding to…

Great Quality very understanding to our needs.Great advice when picking the counter top.Everything has been really smooth and efficient for us. They were supportive with us and our kitchen delays
Fitters were excellent. They were perfectionist making sure that it was all just right for us.

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent product and fitting.

We are delighted with our new quartz worktops. The fitter Mark was excellent and went above and beyond to make sure we were absolutely happy with the end product. Thank you and we will certainly recommend to others.

April 24, 2025
Unprompted review
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Reply from Cardiff Stone Ltd

thank you

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Rated 5 out of 5 stars

Great service on both occasions

Great service on both occasions, kitchen and utility room. They go above and beyond to ensure the customer is happy. Will use again when I do outside. Highly recommend for both quality products available and quality service.

April 16, 2025
Unprompted review
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Reply from Cardiff Stone Ltd

thank you so much mrs peers

Rated 5 out of 5 stars

Calacutta quartz

We recently purchased Calacatta Gold quartz from Cardiff Stone for our kitchen island and worktops and the entire experience was outstanding from start to finish.

Communication was excellent right from the first email, with prompt and friendly responses that made us feel confident before even visiting the showroom. The showroom itself has a fantastic selection of stone and the team took their time helping us find the perfect match to complement our kitchen units and floor tiles.

One of the highlights was being able to visit the on-site workshop—it was fascinating to see how the stone is cut and prepared. Mark, who came to do the templating, was incredibly knowledgeable and offered really helpful advice, talking us through all the options. The owner was just as helpful and friendly, and it was clear they genuinely care about getting things just right.

This lovely family-run team made the whole process smooth and enjoyable, always happy to answer questions. The turnaround time from measuring to fitting was super quick and we couldn’t be happier with the final result.

Highly recommend Cardiff Stone for quality, service, and a truly personal touch.

April 15, 2025
Unprompted review
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Reply from Cardiff Stone Ltd

it was pleasure doing business Mrs Caroline

Rated 5 out of 5 stars

Great experience


Mark, the fitter was great. He was really helpful throughout the entire process. He went above and beyond to make my dreams come true. Great quality product and a simple process from start to finish.

April 15, 2025
Unprompted review
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Reply from Cardiff Stone Ltd

Thank you so much Amy 👍

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