At every moment during the process we felt listen too, reassured and considered. All staff helped to create a calm and positive environment. Whatever the outcome our experience will be a good one.... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Our first experience last year with Care Fertility Birmingham was well worth everything we put in to it. We were successful having a beautiful baby boy. The staff/nurses/ Doctors / Consultants are fri... See more
Company replied
Great experience with Care Fertility Bath. I started my journey in 2023 unfortunately we didn’t have a positive test. Went back into Care they put me on a different treatment plan and in 2026 I am sat... See more
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Everyone was truly wonderful from the first appointment to the last. All lovely humans and very professional. Lovely setting and always felt super informed and helpful with any questions. Couldn’t hav... See more
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Company details
- Fertility Clinic
- Diagnostic Center
- Fertility Physician
- Women's Health Clinic
- Reproductive Health Clinic
- Sperm Bank
About Care Fertility
Written by the company
We put the care into fertility With over 25 years of experience making family possible for everyone, our national network of clinics offer world-class treatments and cutting-edge science, delivered by industry leading experts who provide personalised care and tailored treatment plans for both private and NHS funded patients. Supported by excellent success rates and clear. transparent pricing.
We believe everyone deserves the chance to build a family, and our mission is to achieve this through compassion, collaboration, and expertise. From the moment you contact us, we are here to support you, ensuring you feel seen, heard, and supported at every step of your fertility journey.
Care Fertility - Leaders in Fertility Care
Written by the company
- Making familiy possible for everyone
- At Care Fertility, we’ve been making family possible for for over 25 years. With clinics across the UK we deliver world class fertility treatment in a clinic near you. With no waiting lists, get started today.
Contact info
Care Fertility Group, NG8 6PZ, Nottingham, United Kingdom
- 08005642270
- EnquiriesTeam@carefertility.com
- www.carefertility.com
Get in Touch
4.7
Excellent
2K reviews
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Care Facility were fantastic
Care Facility were fantastic. It was such an easy process, kept up to date with what we needed to do and what was happening. We were cared for by the kind, helpful and thoughtful staff. I am so grateful that they were the ones to help us on this journey.
June 20, 2026
Unprompted review
Reply from Care Fertility
Thank you so much for your kind feedback. We’re delighted to hear that you found the process straightforward and well supported, and that the team kept you informed throughout your journey. Knowing that you felt cared for by our kind, helpful, and thoughtful staff means a great deal to us.
We’re here for you every step of the way, and we’re so grateful that you chose us to be part of such an important journey. Thank you for taking the time to share your experience, and we wish you all the very best for the future.
Best wishes,
Jesse
Care Fertility Team
The staff are amazing and helpful
The staff are amazing and helpful, professional but put you at ease.
June 18, 2026
Unprompted review
Reply from Care Fertility
Thank you so much for your kind feedback, Deirdre. We’re delighted to hear that you found the team so helpful, professional, and supportive. We know how important it is to feel comfortable and at ease during your fertility journey, so it’s wonderful to hear that the staff helped create such a positive experience for you.
We’re here for you every step of the way, and we truly appreciate you taking the time to share your experience. Wishing you all the very best for the future.
Best wishes,
Oliver
Care Fertility Team
I cannot fault the team and the clinic…
I cannot fault the team and the clinic at Care Fertility Plymouth. The ladies that I have had the pleasure of meeting whilst going through treatment are all so lovely and genuinely caring. The team make you feel very welcome, safe and as comfortable as possible throughout and I’m so happy to be under their care. Thank you!
June 18, 2026
Unprompted review
Reply from Care Fertility
Thank you so much for your wonderful feedback, Millie. We’re delighted to hear that your experience with the team at Care Fertility Plymouth has been such a positive one. It’s lovely to know that the team’s genuine care, kindness, and support have helped you feel welcomed, safe, and comfortable throughout your treatment. Creating that reassuring environment for our patients is incredibly important to us.
We’re here for you every step of the way, and we’re so pleased to hear that you feel happy and confident in our care. Thank you for taking the time to share your experience, and we wish you all the very best for the future.
Best wishes,
Sammy
Care Fertility Team
Reply from Care Fertility
Thank you so much for your kind feedback, Shanice. We’re delighted to hear that you had such a positive experience with the team at Care Fertility Sheffield. Your lovely words mean a great deal to us and will be very much appreciated by the staff.
We’re here for you every step of the way, and we truly appreciate you taking the time to share your experience. Wishing you all the very best for the future.
Best wishes,
Desi
Care Fertility Team
Reply from Care Fertility
Thank you so much for your kind feedback, Lauren. We’re delighted to hear that you received great service from the team at Care Fertility Manchester. It’s wonderful to know that our staff helped make your experience a positive one.
We’re here for you every step of the way, and we truly appreciate you taking the time to share your feedback. Wishing you all the very best for the future.
Best wishes,
Alex
Care Fertility Team
Excellent staff
Excellent staff. Every time we have a question a member of the team will always answer us. So supportive throughout the whole process. I would definitely recommend this clinic.
June 15, 2026
Unprompted review
Reply from Care Fertility
Thank you so much for your kind feedback. We’re delighted to hear that you found the team so supportive throughout your journey and that any questions or concerns were answered promptly. We know how important clear communication and ongoing support can be during fertility treatment, so it’s wonderful to hear that you felt well looked after every step of the way.
We’re here for you every step of the way, and we truly appreciate your recommendation. Thank you for taking the time to share your experience, and we wish you all the very best for the future.
Best wishes,
Robin
Care Fertility Team
Great experience
The embryo transfer was a great experience. All the staff was very caring and attentive, and everything went smooth. Thank you all !
June 13, 2026
Unprompted review
Reply from Care Fertility
Thank you so much for your kind feedback, Elena. We’re delighted to hear that your embryo transfer was such a positive experience and that the team made you feel well cared for and supported throughout. It’s wonderful to know that everything went smoothly and that the staff’s attentiveness helped put you at ease.
We’re here for you every step of the way, and we truly appreciate you taking the time to share your experience. Wishing you all the very best for the future.
Best wishes,
Ellis
Care Fertility Team
Everyone here has been so wonderful
Everyone here has been so wonderful, and made the experience as positive as it can be
June 12, 2026
Unprompted review
Reply from Care Fertility
Thank you so much for your kind feedback, James. We’re delighted to hear that the team at Care Fertility London helped make your experience as positive as possible. We know fertility treatment can be an emotional journey, so it means a great deal to know that you felt so well supported throughout.
Best wishes,
Robin
Care Fertility Team
Amazing staff
Amazing staff. Every single visit the staff have been so kind and friendly. Absolutely recommend this place to anyone having IVF or simmilar treatment.
June 11, 2026
Unprompted review
Reply from Care Fertility
Thank you so much for your lovely feedback, Heidi. We’re delighted to hear that every visit to Care Fertility Sheffield has been such a positive experience and that the team’s kindness and friendliness have made a difference throughout your journey. Knowing you felt welcomed and supported means a great deal to us.
Thank you for taking the time to share your experience, and we wish you all the very best for the future.
Best wishes,
Alex
Care Fertility Team
Amazing as always
Amazing as always, fantastic staff who are caring, informative and very professional. Thank you!
June 9, 2026
Unprompted review
Reply from Care Fertility
Thank you so much for your lovely feedback. We’re delighted to hear that you continue to have such a positive experience and that the team’s caring, informative, and professional approach has made a difference to your journey.
We’re here for you every step of the way, and we truly appreciate your continued trust and support.
Best wishes,
Jesse
Care Fertility Team
Second transfer
This is my second transfer and I can wholeheartedly say that the staff this time round just made the process unbelievably smooth. It felt right as soon as I entered the clinic - The room was set up differently too, which I thought worked much better and the girls were chilled which made me feel at ease with the process and therefore I was more relaxed and enjoyed the experience this time round. You could tell they had a great working relationship and enjoyed their job.
May 28, 2026
Unprompted review
Reply from Care Fertility
Thank you so much for sharing your experience. We’re delighted to hear that your second transfer felt so much smoother and more positive, and that the team helped you feel relaxed and at ease from the moment you arrived. We know how important the clinic environment and the support of those around you can be during treatment, so it’s wonderful to hear that you felt comfortable and reassured throughout the process.
We’re here for you every step of the way, and it’s lovely to know that the team's warmth, professionalism, and positive working relationships helped make such a difference to your experience. Thank you again for taking the time to share your feedback, and we wish you all the very best moving forward.
Best wishes,
Maya
Care Fertility Team
Everyone who works at care are lovely I…
Everyone who works at care are lovely I highly recommend this clinic there very welcoming and make sure to give you the best outcome when having your treatment
June 2, 2026
Unprompted review
Reply from Care Fertility
Thank you, Lorraine, for your kind recommendation and for taking the time to share your experience with Care Fertility Manchester. We're delighted to hear that you found our team welcoming and supportive throughout your treatment. Providing compassionate care and helping our patients achieve the best possible outcomes is at the heart of everything we do, so your feedback means a great deal to us.
We're here for you every step of the way, and it's wonderful to know that you felt supported by our team during your journey. Thank you again for your trust and recommendation, and we wish you all the very best for the future.
Best wishes,
Maya
Care Fertility Team
Exceptional care and patience
The team at Care Fertility in Woking have been absolutely phenomenal. They have been so kind, reassuring and have helped with our endless amounts of questions making us feel at ease every step of the way.
Whilst we are not continuing with our IVF process, for all good reasons of course, we can not say anything negative about them or the service we received to date.
February 24, 2026
Unprompted review
Reply from Care Fertility
Thank you, Caprice, for your lovely review. We’re delighted to hear that the team at Care Fertility Woking provided such exceptional care, kindness, and reassurance throughout your time with us. Supporting patients with compassion and taking the time to answer every question is incredibly important to us, so it means a great deal to know you felt at ease throughout your journey.
We’re here for you every step of the way, and we’re especially pleased to hear that you are not continuing treatment for positive reasons. Thank you for taking the time to share your experience and for your kind words about our team. We wish you all the very best for the future.
Best wishes,
Maya
Care Fertility Team
Supportive and efficient care
Every single appointment and interaction with members of the medical team has been kind, thoughtful and professional.
My experience during the more invasive and complex procedures, was so thoughtful, the team took such great care of me and provided a really safe, kind and efficient experience.
May 22, 2026
Unprompted review
Reply from Care Fertility
Thank you so much for sharing your experience. We’re delighted to hear that every interaction with the team was kind, thoughtful, and professional, and that you felt so well cared for throughout your treatment. It’s especially reassuring to know that the support you received during the more complex procedures helped you feel safe, comfortable, and supported.
We’re here for you every step of the way, and we’re so pleased that the team were able to provide such a positive experience during your journey. Thank you again for taking the time to share your feedback.
Best wishes,
Robin
Care Fertility Team
From start to finish the team were…
From start to finish the team were great. Very informative and even when things got a bit tough they didn’t give up which had given me a chance x thanks to everyone especially Reena.
May 27, 2026
Unprompted review
Reply from Care Fertility
Thank you so much for your kind feedback. We’re delighted to hear that the team supported you so well from start to finish and that you felt informed and cared for throughout your journey. We know there can be difficult moments along the way, so it’s wonderful to hear that the team’s support and determination helped you keep moving forward.
Your special mention of Reenu will mean a great deal to her, and we’ll be sure to share your lovely comments. We’re here for you every step of the way, and we wish you all the very best for the future.
Best wishes,
Ellis
Care Fertility Team
We’ve had a *really positive*…
We’ve had a *really positive* experience with Care Woking throughout our IVF journey. Sue’s personal tour and kindness were what made us choose Care, and the whole team — nurses, embryology, consultants and patient services — have been incredibly supportive and compassionate throughout a very emotional process.
There were a few stressful admin issues around forms a misquote, but these were resolved very quickly by the clinic :) .
Overall, we’ve felt genuinely cared for and would absolutely recommend Care Woking to others considering fertility treatment!
May 26, 2026
Unprompted review
Reply from Care Fertility
Thank you so much for sharing your experience with Care Fertility Woking. We’re delighted to hear that Sue’s kindness and personal tour helped you feel confident in choosing Care, and that the wider team across nursing, embryology, consultancy, and patient services were able to support you so compassionately throughout your IVF journey. We know how emotional the process can be, so it means a great deal to know you felt genuinely cared for throughout.
We also appreciate you sharing your feedback regarding the administrative issues you experienced, and we’re pleased to hear these were resolved quickly by the clinic team. We’re here for you every step of the way, and we truly value your recommendation and kind words.
Best wishes,
Jesse
Care Fertility Team
CARE by name and certainly CARE by nature
After a long and emotional journey, we finally feel ready to share our experience with CARE Fertility Birmingham in the hope it gives another couple comfort and encouragement.
From the very beginning, the team treated us with such kindness, compassion and professionalism. From the very first initial phone call enquiry that I made, I immediately sensed the professionalism of the team, and the genuine sense of wanting to help us start our journey. Fertility treatment can feel overwhelming at times, but every member of staff made us feel supported, informed and genuinely cared for throughout the process.
Our first fresh embryo transfer unfortunately didn’t work, which was heartbreaking. But the team continued to encourage us and helped us stay hopeful. We then went on to have a frozen embryo transfer — and we are now 8 weeks pregnant.
We know firsthand how difficult this journey can be, and how easy it is to lose hope after disappointment. If you are currently going through treatment, please know that one unsuccessful cycle does not mean the end of your story.
We will always be grateful to CARE Fertility Birmingham for helping us reach this point and for treating us with such empathy and care every step of the way. One thing I wish is that I can remember all of the names of the staff whom I was in contact with, as literally everyone was fab. Caroline did a lot of the blood tests and was there at some of the procedures. The other girls down on the surgical side - Jade and Shara, and possibly Fiona the anaesthetist. Oh and Lori in the lab! So many people. Bev and Danielle were with us along the way and at our final scan and it was such a great moment to share with them. Again due to the quality care and genuine nature of the staff at CARE, this moment felt as if you were sharing it with friends.
May 21, 2026
Unprompted review
Reply from Care Fertility
Thank you so much for sharing such a heartfelt and thoughtful review, Emily. We’re absolutely delighted to hear about your experience with Care Fertility Birmingham and to know that the team were able to support you with kindness, compassion, and professionalism throughout your journey. We understand how emotional fertility treatment can be, particularly after disappointment, so it means a great deal to hear that the team helped you continue to feel hopeful and supported following your fresh transfer.
Congratulations on your wonderful news — we’re so pleased to hear that your frozen embryo transfer was successful and that you are now 8 weeks pregnant. Your kind words about Caroline, Jade, Shara, Fiona, Laurie, Bev, and Danielle will mean so much to them all, and it’s incredibly special to hear that your final scan felt like a moment shared with friends. We’re here for you every step of the way, and we wish you all the very best for a happy and healthy pregnancy ahead.
Best wishes,
Ash
Care Fertility Team
We had a 2 year fertility journey at…
We had a 2 year fertility journey at Care in Cheshire (Daresbury Park) and we could not thank the whole team enough for all their love and support over that period of time. We had multiple challenges throughout the 2 years and every person we came in to contact with went above and beyond to support us, to the point where we almost felt like family. Today we got to take our newborn baby back to Care to say a massive thank you (understatement) to those that help bring her into this world. I wouldn’t hesitate to come back to care and would recommend their service to anyone who is struggling with their fertility.
May 22, 2026
Unprompted review
Reply from Care Fertility
Thank you so much for sharing your beautiful feedback, Kelly. We’re absolutely delighted to hear about your experience with Care Fertility Cheshire and that the team were able to support you throughout your two-year journey. We know there can be many emotional highs and lows along the way, so it means a great deal to hear that you felt so cared for and supported by everyone you met during your treatment.
It’s especially lovely to hear that you were able to bring your newborn baby back to the clinic to meet the team — moments like these are incredibly special for everyone involved and remind us why we do what we do. We’re here for you every step of the way, and we’re honoured to have been part of helping bring your little girl into the world. Thank you again for your recommendation and kind words.
Best wishes,
Robin
Care Fertility Team
Wonderful nursing staff
Wonderful nursing staff at Care London - Charlotte in particular has been exceptionally patient and compassionate on what is a rollercoaster journey! The Drs and all other team members have been great too. It takes a village...
May 22, 2026
Unprompted review
Reply from Care Fertility
Thank you so much for your lovely feedback. We’re delighted to hear that you’ve felt so well supported by the team at Care Fertility London throughout your journey. It’s especially wonderful to hear your kind words about Charlotte and the compassion and patience she has shown during what we know can be such an emotional rollercoaster.
We’re here for you every step of the way, and we’re so pleased that the wider team have also helped you feel supported throughout your treatment. Thank you again for taking the time to share your experience.
Best wishes,
Ash
Care Fertility Team
Very good experience
The care and attention given at Care Fertility Woking is excellent. The nurses were very caring, took time to explain things to us and listen to any concerns or anxieties we had. I actually felt sad when I was told I was discharged (even though this was due to a very positive outcome) as I would have happily continued with my pregnancy care there. The only feedback I have is that the consultant we spoke to, Dr Riddle, lacked a bit of empathy. You could clearly see he knew what he was talking about and is an expert in his field, which is very important, however given the sensitivity of the topic a little extra empathy would go a long way.
We were extremely fortunate that the IVF treatment worked on the first try, without complications, and we are currently expecting a baby boy!
November 6, 2025
Unprompted review
Reply from Care Fertility
Thank you so much for sharing your experience, Aria. We’re delighted to hear that you felt so well cared for by the team at Care Fertility Woking and that the nurses were able to provide such compassionate support throughout your journey. It’s wonderful to know that you felt listened to, reassured, and so comfortable in our care, and we’re absolutely thrilled to hear that you are expecting a baby boy — congratulations on such lovely news.
We also appreciate you taking the time to share your feedback regarding your experience with Dr Riddle. Patient feedback is incredibly important to us, particularly around communication and patient experience, and your comments will be shared with the relevant team. We’re here for you every step of the way, and we wish you and your growing family all the very best for the exciting months ahead.
Best wishes,
Oliver
Care Fertility Team
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