Another amazing Kit from Caroline Hirons. The kits are so well thought through, every product is added with purpose. Whilst the individual items are high end and live to be expensive when purchase... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great products. I'm a big fan of the skin rocks moisturiser, really look forward to trying the rich version. I am new to the retinoid products but look forward to trying both 1 and 2. The bookend... See more
As always the Hirons experience was amazing! I love that I use Skin Rocks and at 52 have amazing skin not just because of the products bit I've learned so much about my skin from Caroline and know the... See more
Company replied
Caroline Hirons is the goddess of skin care. Her products are amazing and her kits always contain brilliant products saving you so much money. So recommend this fabulous company 👏🏻
Company details
Written by the company
A globally qualified advanced aesthetician, Caroline has over 37 years of experience in retail, including 25 years in skincare, consulting and advising for retailers and brands in the skincare industry. Since starting her blog in 2010, Caroline's no-nonsense approach on what you need and don't need to put on your skin has led her to be named 'The Skincare Queen' by her millions of followers around the world. Her book, Skincare, is the UK’s bestselling beauty book of all time and it won the British Book Awards Non-Fiction Lifestyle Book of the Year 2021. Caroline believes the future of beauty relies on science and education. She wants to dispel ingredient myths, clarify what products do and don’t do, and generally empower people to become experts in looking after their skin.
Contact info
United Kingdom
- store@carolinehirons.com
- www.carolinehirons.com
4.6
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
So much useful information
So much useful information! And I can buy my Kits from here!
April 10, 2024
Advertisement
Hi I returned a faulty item and iam…
Hi I returned a faulty item and iam still waiting for a response.
April 10, 2024
Perfect Essential Bag
Bought only the Kit Bag as I liked the colour & size . It arrived very quickly & it’s gorgeous. Thank you
April 10, 2024
Great website
Great website, easy to use, fast delivery. The product is excellent, wouldn’t use any other. All round excellent service
April 10, 2024
very quick delivery from a professional…
very quick delivery from a professional company who self fantastic products
April 10, 2024
Advertisement
It’s been a while since I bought a CH…
It’s been a while since I bought a CH kit. It really didn’t disappoint. Well packaged and bag is such good quality. My daughter nicked my last one and it’s still in use! This kit is so well put together. The products smell good, reminds me a a spa. Just ‘that’ smell of loveliness. Not my usual fragrances but it won me over. Just did my PM routine. Feeling fresh and nice. Thank you 😊
April 20, 2024
Unprompted review
CH, a business that keeps its promises!
Very fast delivery from UK to Switzerland, amazing! Parcel was safely packaged. The price is absolutely fair for the brilliant skin products you get. I am in love with the whole kit and my skin care routine has definitely changed since I heard and read from Caroline Hirons! Products that actually deliver what they promise and a lady behind it with many years of experience 👌💕
April 16, 2024
Unprompted review
Super fast delivery
Super fast delivery. High quality neoprene bag. I haven't tried all the products in the kit yet, but the ones I have are pretty nice.
November 30, 2023
Unprompted review
Trust Caroline
Trust Caroline, buying the Kits “forever”! Learned to understand my skin and products that work for me! Hard to find any fault… she is definitely the lady to follow and admire… cannot wait for next KIT❤️
April 3, 2024
Unprompted review
Advertisement
Three kits purchased since 2021…
I've purchased three kits since 2021 and all had some pretty rad products. Delivery to Canada was speedy, though I could've done without the extra duties, but regardless they still seem worth a great value. Some products aren't available in Canada, so it's nice to get the chance to use them. Looking forward to more kits in the future.
March 1, 2024
Unprompted review
Excellent service from Caroline Hirons…
Excellent service from Caroline Hirons and love my new skincare products!
February 26, 2024
Advertisement
Worth the purchase!!!
Fast delivery, great customer service and excellent products, ive really enjoyed each and every product, the Tacha serum was my highlight of this kit and the hair clip is awesome love the camo print!!
March 1, 2024
Really fast delivery
Really fast delivery
Items packed beautifully in fully recyclable packaging.
Great value for money.
March 1, 2024
Fantastic products and amazing value
Fantastic products and amazing value. The shipping was speedy and everything was in perfect condition
March 1, 2024
Advertisement
Great products and service
Great products, so far bought 2 impressively curated kits, site easy to use and purchase from, delivery quick and easy. Very happy
February 26, 2024
Quality Kits products
Quality products, sent promptly with reliable international carrier, full instruction brochure provided. Always fabulous
February 26, 2024
Excellent customer service..team ch…
Excellent customer service..team ch listen and have real empathy for their customers
Fantastic value kits and wonderful products
Great work guys thanks for all your assistance
February 22, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.