The Carp Co Reviews 113

I ordered 3 Koi Carp which were supposed to be 5" to 6" no thy were only just over 4" The 10 Sarasa Comets were under sized as well all under 3" when they were meant to be 3" to 4" disappointed

Ordered 5 koi, 5 butterfly koi, 2 mirror carp and 2 albino dwarf sturgeon. Fish arrived well packaged and very healthy. Still going strong in the pond. Very active and sociable. Wonderful experience. Definitely order from here again 😊

I’ve just received my fish from The Carp Co. All of them are very lively and look perfect. Thanks for the easy ordering process and on time delivery. I will be ordering more fish when they are in stock.

Excellent fast Service, very knowledgeable staff and great range of choice, will buy my trops here every time now

Ordered sturgeon, sterlets & select Koi from Carp co. The quality of the fish is outstanding they were very healthy & looked stunning Koi were so vibrant in colour, I will 100% buy from this company again. Delivery was spot on & the fish didn't appear distressed & are doing just fine in their new home.
Thoroughly recommended, Steven

Ordered 8 of the selected smaller koi to restock my pond. I was a little apprehensive about ordering them online from photos rather seeing them first hand but I shouldn’t have worried.
The fish arrived as promised and they looked exactly as I wanted. Beautiful colours and very lively. They quickly settled in to their new environment and have started taking food already.
The pond water is in ideal condition so I don’t expect any problems but we shall see.
Thank you to Carpco staff. I shall certainly buy from you again

I recieved a call to arrange for delivery day for the 8 koy that i have ordered, but could not find any emails even when i checked my junk mail
However i got my delivery by 2 pm and all but one of the fish arrived well and healthy
Yes i would use carp co again

Was a little apprehensive about buying fish unseen, I shouldn't have worried. The multi pack of 10 small koi that arrived were excellent. They were all very healthy and lively and there was a great selection of colours. The company phoned to ask what date I'd like delivery and the whole experience was easy.
Brilliant and will definitely recommend and use again.

Ordered a female koi carp. Had a change of heart and opted for another fish. The staff bent backwards to help me and l cant thank them enough for their speedy , freindly and helpful assistance.the fish arrived as arranged in good health and looking great.
I am deighted with the service recieved and will be back for more. Thank you all very much 😁😁😁😁😁.

Recieved my fish last week, all in a great condition. They are all super healthy and look stunning in my pond!! Friendly staff especially the girl who called me to book in my delivery slot.

Awesome fish, great helpful guys. Thank you so much!

Ordered 6 koi That arrived 23rd March. Fist one died for no apparent reason on 4th May. When I sent pics of fish and water parameters was told it probably died of stress!! What nearly a month later ok I can handle that. I’m now down to 2 of the 6 the other 3 have all died within days of each other which I can only describe of rotting. Now I have another 5 koi in my pond and other fish and no other fish are showing any symptoms that there fish showed. When I contacted them about the other fish it was like banging my head off a brick wall. However if I made another order that would replace them. Thanks but no thanks. Would never buy anything from this company again

excellent customer service . My fish arrived safe and well packed with a very polite helpful courier service. well done. very happy defiantly recommend.

We ordered 10 small koi, which arrived in really good condition and are happily swimming around our pond. Just awaiting the plants arriving so I can put a container garden together.

Would happily order form here again.

I'm very pleased indeed with my delivery of sticklebacks, and the service, especially during the pandemic. I highly recommend a trustworthy and straightforward service

Very Happy with my new Butterfly koi and goldfish, good price, good communication, and delivered on time, fish healthy and beautiful. Thank you!!

Bought 10 koi all looked OK when turned up until I noticed one koi had a hole in its side the size of a 10 pence piece could see the kois insides. So contacted them expecting a refund or a replacement they asked me to send photo which I did and all I got was sorry to hear about ure poorly fish and to let them know how it gets on as they are guaranteed.

Absolutely terrible, bought 11 pond goldfish they came with fin rot and despite treatment thr fish were infested with internal parasites and all died within the first month. Water was perfect 0, 0 and PH stable at 7.8. They sent me medicated food which also didn't help. I got refunded for the 11 dead fish but still had to pay for the food..... thanks because that will come in handy to feed the dead fish.

I have all the photos from day 1 and all the water tests.....

Got mixed bag fish had 2 lots before but had heron problems lost 40+ fish before sorted problem but the fish were great🤗 but son got another lot he took 4 but 1 died but mine only one survived trouble is I have large pond and the big carp is happy healthy. It may be my pond or just an unusual batch. But will order from them again just blame covid19😂😂