Carpet Baggers Carpet One Floor & Home Reviews 105

If I could give no stars I would.
I purchased what they promised was 100% waterproof flooring. They talked me into the best laminate I could get. They told me 100% waterproof with a warranty.
1 year later, flooring is peeling, has nails from subfloor popping through.
It took two years for them to even come out to check it. There excuse was always COVID.
to make a long story short, they did not honor warranty.
This is huge as we did kitchen living and dining area.
Furthermore, all the thresholds are coming undone. Come to find out they only glued them down.
Well, after two years of going back and forth, a rep from the company came out to check it. He finally acknowledge there was a problem, Then never heard from him again. about 6 months later after tons of calls and messages Carpet baggers called me back and said company is sending out someone else to check it out.
He stated I was the floor too much and the water is the problem.
I wash once a day, and it is waterPROOF.
He said sorry, this is not our problem.
when I spoke with Carpet Baggers, they said they are no longer working with this distributor.
I took, many pictures from the first year, Marked all the spots where is was tearing. They took no responsibility.
Never again.

Ok let me tell you the work and their quality is so amazing truly I didn't expect that but I love Carpet Baggers.

Sold 1.2b to these guys. smooth transaction and would recommend zapdos for gold selling.
Cheers

Justin Taylor made my experience very positive during a stressful time. I had many requests like specific wood to match existing and the install had to be the day before my movers came due to a pushed out closing date. He made it happen! I highly recommend Carpet Baggers for the quality of product and excellent service.

So impressed with the quality of the work and craftsmanship.Glenn was terrific and everything was seamless.

So impressed with this company! We had to have all of our flooring replaced due to a flood. Katie S. made the process SO easy for us. She was extremely knowledgeable when it came to every aspect of the job. We couldn't have asked for more!

Carpetbaggers installed flooring and a subway tile backsplash at our home. They had great products and wonderful installers. I would recommend them highly.

Excellent company to work with, very professional , great prices and quality products!

Well done job in a timely manner and for a fare price. Docked one star because of damages done to baseboards (hallway, living room and bedroom) which were not repaired or scuff marks on white baseboards which were not painted over. Also, one big, fat dirty handprint on a wall which was not there prior to their doing the work. The apartment was empty, they got the key and did the work entirely unsupervised by us. Whether a Carpet Baggers supervisor or the sales person went behind to review workmanship, I do not know. We received no call as to the fact that they needed to repair/replace parts of baseboards or the need for paint, which we could have directed them to extra paint. Still willing to use them again, but will be more diligent on our end to ensure they repair/paint or clean up after themselves.

We had a great experience with Glenn and Carpetbaggers. How often do you get a great product installed beautifully and on time?
The new floor is exactly what we wanted in our new beach home.
We even had awesome follow up and personal attention from Glenn Orr.
We heard good reports about Carpetbaggers and were not disappointed.

Carpet Baggers were great to work with. They did what they promised in the time frame agreed to and came back for final touches when asked. Selection in the store is excellent and sales associates are knowledgeable.

Overall, a great experience. I was very particular about the layout of my LVT and CB was happy to oblige, even when it meant taking up several tiles to replace them. We had all the upstairs carpet removed and replaced with LVT. Downstairs, we had cheap laminate replaced with LVT in 3 rooms and are loving the new feel and look! Justin was a pleasure to work with and his installation team worked hard and long hours. Would recommend CB to anyone!

I am very satisfied with my experience with Carpet Baggers! From sales to installation, the entire process was top notch. Their salespeople are very knowledgeable about the products they offer and I wasn't pressured to buy something I didn't want or could not afford. Installation was fast and clean with exceptional attention to detail. I highly recommend Carpet Baggers for your flooring needs!

Love our new floor and the service we received. David Dunning made sure we were satisfied with the entire process! Will definitely use Carpet Baggers for all my flooring needs.

I was impressed with the workers and the material used. Thank you for doing this for me

Anthony @ Carpet Baggers ROCKS!
Anthony took care of us as we were unsure of the type of flooring that we needed with our 3 dogs. He helped us find a beautiful vinyl plank that looks just like hardwood, only it will stand up to our dogs. The installers were the best I have ever dealt with. They came early, worked all day, cleaned up behind themselves each day, and finished earlier than expected. If you need flooring - you need to come to Carpet Baggers!!!!

We had a wonderful experience with Carpet Baggers. Justin was very helpful in the initial estimate phase and in helping us pick out the right carpet for our needs. The installers did a great job putting the carpet in-- and finished in one day for a pretty large order. We are thrilled with the way our carpet looks and with the service we received from start to finish. We would definitely recommend them to others!

You all are great at selling and the installer was very knowledgeable and experienced. It's the MOST important part of the experience though in which Carpetbaggers fails. COMMUNICATION. Thinking it's okay to not communicate with customers about when work is going to be accomplished, how long it will take, and to tell us that you're doing us a favor by installing the work days after it was scheduled, obviously means the work is not being correctly managed/scheduled on the administrative side. For me to have to be calling time after time to find out when someone is coming to my house is an unacceptable way to do business and you should have some kind of performance/process review to mange this better. It's great that you're busy with lots of orders, but how you treat me, is about ME, the customer paying. So you won't be getting repeat business from us.

Great experience! Glen is awesome!

I will always use them!! Everything about this business is high quality!!! And they are so easy to work with!!