Everything about my experience was …
Everything about my experience was great. Scott was my salesperson and he was excellent as were the installers.
January 25, 2018
Unprompted review
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Company details
Information provided by various external sources
No other flooring store can match the quality, selection and value you'll find at Carpet One Floor & Home. With stunning floor choices in hardwood, ceramic tile, laminate, resilient flooring and carpet, you'll find the perfect look at a low price.
Contact info
9000 North Garnett, 74055, Owasso, United States
- 918-602-4353
- www.carpetonefloorandhomeowasso.com
4.3
Excellent
17 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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We love our new floor and they did a …
We love our new floor and they did a great job installing it.
August 16, 2017
Unprompted review
Reply from Carpet One Floor & Home
Thank you for the positive feedback. We are glad you are happy with both your floor and installation. We also appreciate you taking the time to share your experience on Trust Pilot.
Very helpful salespeople
Very helpful salespeople. Friendly and professional.
June 15, 2017
Unprompted review
Reply from Carpet One Floor & Home
Thank you for taking time to provide us with your feedback. We appreciate the kind words and will pass the praise along to the sales professional.
Good product
The tile installers were friendly, helpful, and efficient. Carpet installation was fast and done well.
Happy with everything. Love new look
January 14, 2017
Unprompted review
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Extremely pleased with the carpet and services!
Extremely pleased from the first phone call to Fred, to Javier and his fast and efficient crew!
January 14, 2017
Unprompted review
Wonderful Salesman, Installers Need Improvement
Our salesman at the Owasso store was great and it was a good experience. Not as happy with installers. Did good job on install but knocked paint off door trims and baseboard when moving furniture in and out and installing of carpet. Also reinstalled closet doors incorrectly so now they can't be shut properly. Overall I would use the Owasso store again but probably request different installers.
December 22, 2016
Unprompted review
Reply from Carpet One Floor & Home
We are glad you had a positive in store experience. With regard to the issues with your installation experience, a representative from Carpet One will contact you to make sure any issues you have are resolved to your satisfaction. Thank you.
Love the carpet, disappointed in response re concern
The salesman and the staff at the store were very nice. Installation went well. Carpet looks great. The only problem was when we had an unexpected large snag within a week of installation, I contacted the store, and sent a clear photo of the issue. This was the first week in November. No one followed up until December 16. I ordered the carpet in October to make sure everything was perfect for Thanksgiving. To not get a call until 10 days before Christmas seems a little nonchalant to me.
December 18, 2016
Unprompted review
Reply from Carpet One Floor & Home
We a so glad you love your carpet. We apologize for the delay in contacting you regarding the snag in your carpet. We always strive for efficient and timely customer service. In this instance, we should have been able to address your concern quicker. Although unintentional, we apologize for the delay and look forward to the opportunity to earn your continued business and referrals.
Excellent Service
We had a wonderful experience with Fred in the Owasso store. Excellent customer service and followup. An easy process from start to finish!
July 29, 2016
Unprompted review
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Installation
Installers did great job! I couldn't have been happier. Jared at store was most helpful when I had problems arise the day before carpet was to be installed. He was knowledgeable about the products I was considering. He's a great salesman!!
July 12, 2016
Unprompted review
Excellent service and installation
Recommend Carpet One in Owasso, OK to anyone looking for new flooring. Our salesperson, Don, was knowledgeable and patient and the installation was stress free. It was a great experience.
May 22, 2016
Unprompted review
Great and fast!
The guys were very professional and did a great job. They were done the same day and it looks lovely.
May 17, 2016
Unprompted review
loving the carpet
great job on our carpet. great products and fast friendly service. worked on our schedule. loving the nice plush carpet!
May 12, 2016
Unprompted review
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Good work on day one cleanup on day two not as good Left caulking on the flooring
Caulking dropped on flooring and not cleaned up. Bothcrews did a good job installing
April 1, 2016
Unprompted review
Carpet Ine Owasso
The folks at Carpet One Owasso were very helpful: especially Scott. The carpet installers did a great job and left the area spotless I would definitely recommend them.
February 27, 2016
Unprompted review
Friendly staff,great installers,good price
The salesman was friendly and helpful in my carpet /pad choices.The installers we friendly,courtious,helpful in moving the rest of my furniture.They tore out and replaced over 550 sq ft of carpet and helped me move some of the furniture I needed moved in about 3 hours.They cleaned up,vacuumed,thanked me and left with no mess.Job well done
February 5, 2016
Unprompted review
Great Experience!!
Doing business with Carpet One, and especially Duke Malwick, was a pleasure. Everything was handled professionally and made the experience
stress-free after we had endured months of stressful remodeling with other proprietors. I would do business again with them in a heartbeat.
January 14, 2016
Unprompted review
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