Carpet One Floor & Home - Manhattan, KS Reviews 4

What is even going on here?

I called carpet one and though I was met with rudeness, I went ahead and scheduled a measurement. I was indecisive about flooring type and they recommended a certain LVP or Luxury Vinyl Plank. They offered to have the gentleman bring a sample when he came to do the measurements which I agreed to.

Besides being late to his appointed time, he was unresponsive to most questions and gave vague uninterested answers. He also did not bring the sample in question and had no idea about it.

When I called in a week later to obtain the quote I was met with more snooty rudeness. From just asking a question. "Hey I had a measure last week but haven't been emailed the quote, I think the guy said he would have it in a couple days?" Um, no. It takes atleast a week. Who even told you that it takes less than that?

If one can't even ask a couple relevant questions without being met with hostility and being talked down to, I'll take my business elsewhere.

It was very helpful to have someone like Erin at Carpet One in Manhattan Ks help me pick out the carpet and tile work for my basement. I would strongly recommend that if you are looking to replace your carpet or tiles or building new, call Erin and she can help make your home look beautiful.

Well, what's wrong about the delivery?? How could it be so slow??

Overall a very good experience working with Carpet one and the team. Good products and selections. Knowledgable staff.

Only constructive criticism would be at times during the selection/ordering/scheduling process people have a tendency to become a little abrasive.