Carpets 4 Less Reviews 578

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 100 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and professional approach, making the selection process easy and pleasant. The service, from initial viewing to final installation, is frequently described as excellent, with many appreciating the efficiency and smooth process. People are particularly pleased with the quality of the products and the competitive pricing, often finding great value for money. However, some customers also noted issues with fitting, including instances where fitters were late, left rubbish behind, or performed subpar work. There were also mentions of incorrect product delivery, such as wrong colors or sizes, and some felt pressured when seeking refunds for these issues.

What people talk about most

Staff

Consumers consistently report positive experiences with staff. Many reviewers praise the helpfulness,... See more

Service

Reviewers mention positive feedback about service, highlighting exceptional, courteous, and professional... See more

Product

Users describe positive interactions with product, often highlighting great quality and good prices for... See more

Price

Customers had positive experiences with price, often finding competitive rates and good value. Many reviewers... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high standard of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Visited the Milton Keynes store (having been let down by the local Tapi carpets). Jess was very knowledgable and helped us find a suitable carpet within our budget and time constraints. Just a few w... See more

Rated 5 out of 5 stars

No messing no fuss, took in my measurements and chose my carpet. Price set for carpet and underlay . Date arranged there and then. Would have preferred sooner but if they were busy they are good , ri... See more

Rated 5 out of 5 stars

Having had the stairs and landing carpeted earlier by this company, we decided to have them fit our bedroom carpet. Each time we’ve received great friendly service, the prices very reasonable also. Co... See more

Rated 5 out of 5 stars

Great personal service from Brian in the Colchester store. Advice was excellent and order was completed within just a few minutes. Slight issue with the invoice and our late request to add to the orde... See more


Company details


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

578 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent service, price and quality

This is my third time using the Stoke branch of Carpets 4 Less and I’m always impressed by the high-levels of consultation and customer service and I didn’t wait long for fitting, which was also positive. The fitter, Nick, was on time and a pleasure to deal with and did a grand job.

March 5, 2025
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Rated 4 out of 5 stars

Always happy to help

Always happy to help. Used them for a couple of things now and more than happy with the quality of the carpet and the lino. The quality of the fitting is very good.

March 7, 2025
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Rated 5 out of 5 stars

Lounge carpet from Carpets 4 Less

Recently bought a lounge carpet from Carpets 4 Less Stoke on Trent and we are very satisfied with the professional service from those in the store and also the carpet fitters, we will certainly consider useing this company again.

February 27, 2025
Unprompted review
Rated 5 out of 5 stars

Very pleased with our carpet

Mike made the carpet process so easy straight from the start. Came out and measured the room, advised on the best type of flooring for us and gave us a great quote. The fitting was sorted straight away and we are very happy with the results

March 3, 2025
Unprompted review
Rated 5 out of 5 stars

Great selection of carpet to choose…

Great selection of carpet to choose from. Nice people to talk to and ask questions. Arranged delivery and fitting , which was suitable for me, the 2 guys that fitted my carpet were polite, professional and tidy. Will definitely get my next carpets from here. 😃

February 27, 2025
Unprompted review
Rated 5 out of 5 stars

High-quality carpet fitting by Peter from Carpets4Less in Colchester

I recently purchased carpets from Carpets4Less in Colchester and had them fitted today by Peter – I couldn’t be more pleased with the results! Peter arrived on time and was very polite and respectful of the space. The fitting itself was flawless, and the carpets look absolutely fantastic! Not only did he complete the job quickly, but he also made sure to clean up thoroughly afterward, leaving no mess behind. Overall high-quality service provided. I highly recommend Carpets4Less and Peter, to anyone looking for a reliable, skilled, and courteous carpet fitter. I’ll definitely be using them again for future projects!

February 27, 2025
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Rated 5 out of 5 stars

Aylesbury shop superb service

Aylesbury shop was very friendly and extremely helpful. Job was done right on time. Workmanship was excellent and work area was left spotless. Thank you!
I strongly recommend this supplier.
Will

February 22, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. We went into the store on the Monday afternoon. Andy spent loads of time with us and answering all my wife's questions and advicing us on the best carpet at the best price. Once the decision was made and the carpet paid for fitting was arranged for Tuesday morning. Simon the fitter arrived bang on time and was professional and polite from start to finish. Within 45 mins the carpet was fitted and he was on his way. We will certainly go back when we next need a carpet

February 18, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience!

We purchased the carpet, underlay and door bar a few days ago and it was a great price. We got an end of roll at £49 minus the door bar and underlay for my daughters room. The carpet itself is bleachable, lively and soft and the pile is just the right length where vacuuming isn't an issue. The fitting was booked and the gentleman arrived this morning. He called ahead when he was on his way to give me warning which I appreciated.
The gentleman was lovely. He had his radio on working away. Very polite gentleman and he completed the job not long after. The carpet looked perfect. It was cut to fit beautifully, no damage to my skirting boards or pipes, the underlay was lovely and everything was lively and secure.
The fitter cost £45. It was such an amazing experience. Everyone has been lovely, helpful and I wouldn't go anywhere else!

February 14, 2025
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Rated 5 out of 5 stars

Good fit

Good fit, no mess, prompt service, very helpful when we went to pick our carpet as well.

February 5, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant

Great service as usual. Always seem to have the carpets we are after and at a good price. The fitters constantly amaze with a neat job no matter how complex the job.

February 4, 2025
Unprompted review

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