Super helpful from the moment I walked in the store. Had an idea of what sort of carpet I wanted but the very member of staff let me take home lots of different samples and provided very useful inform... See more
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Welcome to Carpet Barn and The Bed Store. All the leading makes of flooring, carpets, beds and mattress at the very best prices!
Contact info
Cobham Road 11, BH21 7PE, Ferndown Industrial Estate, United Kingdom
- www.carpetsandbeds.com
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This company hasn't invited customers recently, so reviews may not be representative
Replied to 88% of negative reviews
Typically replies within 1 week
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Excellent product and service
All very good ,easily organised.
Efficiently fitted and heavy furniture moved.
Brilliant Service
Good Value, great advice in store and the fitter was brilliant. We had Karndean flooring laid and really pleased with the outcome and would highly recommend!
Excellent service with honest…
Excellent service with honest trustworthy staff.
Clear explanation of work to be completed and professional cost breakdown.
I would highly recommend Carpet Barn
I would highly recommend Carpet Barn. From start to finish we were dealt with professionally and efficiently. We used the Ferndown depot. We made a date to measure up our room which they arrived on time and advised us accordingly. We chose the Carpet we wanted, it was ordered and held in stock, ready for our agreed fitting time. Fitter turned up at the agreed time and date and laid our new carpet. He was brilliant! (Marcus) done a fabulous job. Our new Carpet looks great. Will definitely use them again.
Great experience
Great experience, lovely staff very friendly and helpful, I had my carpet delivered and they took it to the room in wanted which was so helpful. I’m already planning my next purchase
Great sales Folk
We were asked if we needed any help, the sales assistant showed us where the carpets were and let us know we could ask him anything, but left us alone to choose. We liked that very much.
Nice price
Nice price. Good service and fitted well. Happily use again
Very helpful in selecting off cut of…
Very helpful in selecting off cut of carpet.
Staff in shop were very helpful.
Staff in shop were very helpful.
Carpet fitter very polite, clean, did a great job.
Order was pushed back 3 times in the space of 6 weeks due to a supply issue, I don't think it was down to the carpet barn but rather the suppliers but was a massive inconvenience and had next to no notice.
Ordered on Friday and laid on a Tuesday…
Ordered on Friday and laid on a Tuesday great services from in store staff and the fitter
We ordered a carpet and arranged time…
We ordered a carpet and arranged time off work for the day of the fitting a Friday was agreed . The guy had come out to measure up and told us it was ok to leave the laminate on the landing and they could lay the carpet over that .
4 days before the fitting the store called and said they couldn't do the Friday they had to bring it forward to the Wednesday.. very awkward for us .
I told the guy I had plans Wednesday morning and what time would they come Wednesday, he said first job about 9am . I agreed reluctantly and told him I had plans to go out so as soon as the guy cones at 9am I will have to go out , he said fine and by the way the laminate on the landing needs to be taken up ... the original guy had said leave it but we took it up as requested . .
By this point we are pretty fed up , day changed by them and the agreement to leave the laminate changed by them.
Wednesday comes, I'm waiting to dash out as I had told them and at 9am no fitter .
I called the store and the guy insisted he had said the fitter would be there between 9 and 10 am .. he lied he had told me 9 and I wouldn't have agreed otherwise as I needed to go out .
The fitter didn't arrive until 11.30 am .
Very unprofessional and I certainly will not recommend them to anyone else .
Fitter was a lovely guy who worked very hard and did a lovely job .
The service from the store absolute joke !

Reply from Carpet Barn & The Bedstore
Really good service from sales to delivery
Really good service in sales from Mo who sold us a lovely mattress. Then had a smooth delivery from Chris and Matt who did have a struggle getting such a heavy mattress up a steep set of stairs. They took their time and were professional throughout.
My experience purchasing vinyl from…
My experience purchasing vinyl from Carpet Barn Ferndown was highly satisfactory. The gentleman who served me in the store was knowledgeable, professional & friendly. The fitter, Eric did a fabulous job. People have commented on how lovely it looks & how impressed they are with the installation.
Great job abd respect for disabled client
I have ordered different carpets for different locations and requirements over the years, the last one being for my disabled brother in law. They arranged for a double team to go out to move furniture before they could lay the carpets. All done very professionally and with care of the tenant with a learning disability.
Good quality carpet and underlay.
Christchurch store 5* experience!
Christchurch store were amazing! I told them what colour I wanted and a few requirements and they found me the perfect carpet straight away - almost felt too good to be true that I didn't need to spend hours looking at different carpets.
Had to move the installation date a few times due to renovation work and was done completely fuss free. Installers were friendly, considerate of the property and fitted to a very high standard. Was really pleased with the whole experience and would definitely recommend Carpet Barn to others.
VERY HELPFUL AND PROFESSIONAL APPROACHIn the beginning the Salesman at Carpet…
In the beginning the Salesman at Carpet Barn was most attentive without being 'pushy'. Then the gentlemen who installed my new bed were prompt, efficient and thoughtful during the installation.
Easy to find what we required
Easy to find what we required, excellent service from the gentleman who took our order, the fitter was able to fit the flooring in a bathroom in a very proficient way. Totally happy with the product, service and fitter
Carpet Barn
The two fitters arrived on time worked very well together and finished much quicker than we expected.
good experience one of the fitters was called Mike I can’t remember the other one’s name , apologies but they were a great team together.
Very pleased
Very efficient and helpful when purchasing our carpets. Carpet layers excellent.
Badly fitted
Great carpet but unfortunately let down badly by fitters. Cut the stairs carpet too narrow so everytime its hoovered it frays and gets narrower. Waiting for a resolution but been told we won't hear anything til New Year.

Reply from Carpet Barn & The Bedstore
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