Excellent products and helpful staff
Excellent products and helpful staff. Great location next to Parc Grangier, so parking is simple. Also, the free electric bus goes right by. Have fun!
January 5, 2026
Unprompted review
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Company details
Written by the company
Carré Blanc vous propose un large choix de linge de lit enfant et adulte. Draps de lit, taies d’oreillers, housses de couette ou accessoires déco, composez une chambre à votre image et à celle de vos enfants. Pour vous assurer un sommeil profond et réparateur, optez pour notre sélection de couettes, oreillers et traversins. Pour votre salle de bain, nos stylistes ont imaginé des ensembles de toilette de plusieurs couleurs pour que vous puissiez choisir parmi les différents linge de bain et tapis de bain de nos collections. Enfin, offrez à votre salon une atmosphère chaleureuse avec nos housses de coussin, plaids et autres accessoires décoratif
Contact info
10Bd de Nancy , 42300, Roanne, France
- 0978460020
- service.client@carreblanc.com
- www.carreblanc.com
4.5
Excellent
321 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
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I love Carre blanc products but…..
I love Carre blanc products and up until now have been perfectly happy with any orders I’ve had with them. This time however, I bought an item, which I had to cancel - I was told my money had been immediately refunded. However a week later no refund had appeared. The staff were very responsive and friendly explaining they had problems with my paypal account but would sort it out. In short, one month later, still with no refund even after several calls and emails, I threatened to put the situation on social media and here. That got a swift response. And the refund was on my account the next day. No compensation, though. Disappointed customer.
December 19, 2025
Unprompted review
Reply from Carré Blanc
Bonjour,
Nous sommes sincèrement désolés pour le délai et les désagréments rencontrés lors de votre remboursement. Cette situation, liée à un dysfonctionnement technique avec PayPal, ne correspond pas aux standards de service que nous souhaitons offrir.
Nous sommes toutefois ravis que le remboursement ait désormais bien été effectué et prenons en compte votre remarque.
Merci pour votre retour, qui nous aide à améliorer nos services.
Cordialement,
I partnered with Carré Blanc for some…
I partnered with Carré Blanc for some time. I have recently run into major issues. After about 5 calls to support and hours on hold, we were told that we had to email an email address and would be hearing back within 5-10 minutes. I requested for withdrawal, and my request was denied until syndicate on my DP came through for me. I have access to my funds now
December 20, 2024
Unprompted review
Reply from Carré Blanc
Bonjour,
Nous avons bien pris connaissance de votre message et regrettons sincèrement les difficultés que vous avez rencontrées.
Cela étant dit, nous tenons à préciser que notre service support suit des procédures claires, mises en place pour garantir un traitement efficace et sécurisé des demandes.
Nous prenons vos remarques au sérieux, mais tenons également à rappeler que toute demande, notamment de retrait, doit passer par les canaux et délais prévus contractuellement. Nous vous remercions d’avoir signalé ces éléments, et restons disponibles si un point nécessite encore clarification.
Cordialement,
L'Equipe Carré Blanc
Excellent aspect de la parure
Excellent aspect de la parure, excellent service clent accessible et diligent
June 18, 2020
Unprompted review
Reply from Carré Blanc
Bonjour,
Nous vous remercions chaleureusement pour votre retour positif. Nous sommes ravis que la parure vous ait plu et que notre service client ait su répondre à vos attentes avec diligence.
Au plaisir de vous revoir bientôt chez Carré Blanc !
Bien Cordialement,
L'Equipe Carré Blanc.
Useless site as far as I can tell
Useless site as far as I can tell. Tried to order something, tried all internet servers, even my smartphone, but couldn't get further than filling in my personal details. Pity, I recall I ordered with them once before.
July 5, 2019
Unprompted review
Reply from Carré Blanc
Bonjour,
Nous sommes désolés d’apprendre que vous avez rencontré des difficultés pour finaliser votre commande en ligne. Nous vous remercions pour votre fidélité passée et prenons très au sérieux vos remarques afin d’améliorer notre site. N’hésitez pas à contacter notre service client, qui se tient à votre disposition pour vous accompagner dans vos achats.
Bien cordialement,
L'Equipe Carré Blanc.
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