Getting sent this request for a review months later after purchasing it and receiving a message that it was no longer in stock 6weeks later is hysterical. Not so good
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Well I've read a lot of the reviews, but frankly was amazed there were so many 1* ratings. I received my case after about 2 weeks, a very good time frame considering it was customised. But the qua... See more
Company replied
The tablet case is a little on the cheap side, but it was free from a QVC purchase, so I wasn't expecting it to be as high quality as something I purchased. The screen protector came broken twice, so... See more
Company replied
Nice case, fair selection of themes, colors and patterns. Delivery service was relatively fast. No problems at checkout. Reason for only four stars is the customizing process for the cases was a bit d... See more
Company replied
Company details
Information provided by various external sources
We at caseable produce your order just for you on demand. You can select one of our thousand designs or create your own design for your mobile device accessory.
Contact info
2.9
Average
4K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from caseable
Hi dear Sherry,
Thank you for your nice feedback on Trustpilot. ♥💓
We are very happy to hear that you like your new case. We wish you a lot of joy with it.
Please take care of yourself and stay healthy.
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Provided as expected- photos were clear…
Provided as expected- photos were clear and colorful
February 21, 2023
Reply from caseable
Hi dear Tammy,
Thank you for your nice feedback on Trustpilot. ♥💓
We are very happy to hear that you like your new case. We wish you a lot of joy with it.
Please take care of yourself and stay healthy.
I HAVE BEEN WAITING ON MY DAUGHTERS…
I HAVE BEEN WAITING ON MY DAUGHTERS TABLET CASE SINCE OCTOBER 17,2022 AND HAVE NOT SEEN MY DAUGHTERS CASE IN THE MAIL . IVE TALKED TO LUCY MORE THEN TWICE AND NO ONE STILL DIDNT RESOLVE MY ISSUE !! CASEABLES IS A HORRIBLE COMPANY WITH VERY POOR COMMUNICATIONS SKILLS
October 17, 2022
Reply from caseable
Hello Khadijah,
thank you very much for your feedback - we are very happy that you took the time to write to us.
I'm very sorry to hear that you had an unpleasant experience with caseable.com and your products didn't arrive. This should not be the norm, so I apologize to you so much.
We take your feedback seriously and I have forwarded it to our production manager so we can streamline the ordering process and improve quality.
You are welcome to send me personally to support.backoffice@caseable.com your order number and your exact facts, so that I can process your complaint accurately and fix your mistake as soon as possible, so that you can finally receive your products.
Again, thank you for being so honest and sharing your experience with us.
Satisfied
Folding instructions would have been nice but overall case is fine and pictures came out ok, would recommend
February 21, 2023
Reply from caseable
Hi
Thank you for your nice feedback on Trustpilot. ♥💓
We are very happy to hear that you like your new case. We wish you a lot of joy with it.
Please take care of yourself and stay healthy.
The product came quickly and was…tablet cover
The product came quickly and was exactly what I wanted, beautifully done. I was impressed!
December 22, 2022
Reply from caseable
Hi dear Sharon,
Thank you for your nice feedback on Trustpilot. ♥💓
We are very happy to hear that you like your new case. We wish you a lot of joy with it.
Please take care of yourself and stay healthy.
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Met my expectations
The pictures came out great on the case better than I expected. Even though my daughter doesn't use it at this time she loves the case with her favorite pictures and has it on display on her dresser. She will have the case as a backup case for now.
December 15, 2022
Reply from caseable
Hi dear Omar,
Thank you for your nice feedback on Trustpilot. ♥💓
We are very happy to hear that you like your new case. We wish you a lot of joy with it.
Please take care of yourself and stay healthy.
Not worth it
My order took over 6 weeks to arrive and customer support was very slow and difficult to work with. When it finally arrived, the case was very slippery to hold. Picture looks great, but would not recommend.
January 31, 2023
Reply from caseable
Hello Ed,
Thank you very much for your feedback - we are very happy that you took the time to write to us.
I am very sorry to hear that the Case did not meet your expectations.
This should not be the norm, so I apologize to you so much.
We take your feedback seriously and I have forwarded it to our production manager and customer support so we can streamline the ordering process and fix any errors.
Thank you again for being so honest and sharing your experience with us.
Terrible customer service
February 20, 2023
Reply from caseable
Hello Richard,
Thank you very much for your feedback - we are very happy that you took the time to write to us.
I am very sorry to hear that the customer support did not work according to your expectations.
This should not be the norm, so I apologize to you so much.
We take your feedback seriously and I have forwarded it to our customer support so that we can optimize the ordering process and fix any errors.
You are welcome to explain your issue in more detail at support.backoffice@caseable.com.
Thank you again for being so honest and sharing your experience with us.
The cases were absolutely 💯 stunning
November 24, 2022
Reply from caseable
Hi dear Susan,
Thank you for your nice feedback on Trustpilot. ♥💓
We are very happy to hear that you like your new case. We wish you a lot of joy with it.
Please take care of yourself and stay healthy.
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Great Quality
I ordered a case where the picture was I guess you'd call it a 'stock' picture as opposed to uploading a picture of my own. I love it, the colors are so bright and I feel like I'm looking at autumn leaves. The quality feels fantastic and as though it's actually embedded into the case instead of being a 'sticker' type picture. Glad I had this opportunity and took advantage of it.
November 20, 2022
Reply from caseable
Hi dear Judy,
Thank you for your nice feedback on Trustpilot. ♥💓
We are very happy to hear that you like your new case. We wish you a lot of joy with it.
Please take care of yourself and stay healthy.
Love how the case turned out
Love how the case turned out. I wish the pictures would have been pulled all the way to the edge to fill the whole case. But I'm happy with it.
December 26, 2022
Reply from caseable
Hi dear Cameron,
Thank you for your nice feedback on Trustpilot. ♥💓
We are very happy to hear that you like your new case. We wish you a lot of joy with it.
Please take care of yourself and stay healthy.
My Egypt Trip Caseable
Received my order as promised. The customized caseable was perfect. It was a gift and was appreciated!
December 19, 2022
Reply from caseable
Hi dear Shay,
Thank you for your nice feedback on Trustpilot. ♥💓
We are very happy to hear that you like your new case. We wish you a lot of joy with it.
Please take care of yourself and stay healthy.
Loved all if the options to customize…
Loved all if the options to customize caseable! I went with the tie-dye and receive compliments on it any time someone new sees it. It is also very durable.
November 10, 2022
Reply from caseable
Hi dear Lora,
Thank you for your nice feedback on Trustpilot. ♥💓
We are very happy to hear that you like your new case. We wish you a lot of joy with it.
Please take care of yourself and stay healthy.
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Love my new case!
Easy to use one of my own photos to make my case! And, it turned out beautifully!!
January 10, 2023
Reply from caseable
Hi dear Tammy,
Thank you for your nice feedback on Trustpilot. ♥💓
We are very happy to hear that you like your new case. We wish you a lot of joy with it.
Please take care of yourself and stay healthy.
Everything is great
February 19, 2023
Reply from caseable
Hi dear Deborah,
Thank you for your nice feedback on Trustpilot. ♥💓
We are very happy to hear that you like your new case. We wish you a lot of joy with it.
Please take care of yourself and stay healthy.
Reply from caseable
Hi dear Brittany,
Thank you for your nice feedback on Trustpilot. ♥💓
We are very happy to hear that you like your new case. We wish you a lot of joy with it.
Please take care of yourself and stay healthy.
Reply from caseable
Hi dear Michelle,
Thank you for your nice feedback on Trustpilot. ♥💓
We are very happy to hear that you like your new case. We wish you a lot of joy with it.
Please take care of yourself and stay healthy.
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I tried numerous times to upload my…
I tried numerous times to upload my pictures to my tablet case. Always says 'oops we ran into a problem ' I understand that but a problem for months? The same problem. Never got to upload my picture
February 19, 2023
Reply from caseable
Hello Sherrilyn,
Thank you very much for your feedback - we are very happy that you took the time to write to us.
I am very sorry to hear that you were not able to upload a picture
This should not be the norm, so I apologize to you so much.
We take your feedback seriously and I have forwarded it to our IT
so that we can optimize the order process and fix any errors.
Feel free to explain your issue in more detail at support.backoffice@caseable.com so we can come to a solution.
Thank you again for being so honest and sharing your experience with us.
I love my case but....
I love my case but I'm sure its a printing error cuz there are lines going through the colored lines which make it look weird and not so great.
February 1, 2023
Reply from caseable
Hi dear Amber,
Thank you for your nice feedback on Trustpilot. ♥💓
We are very happy to hear that you like your new case. We wish you a lot of joy with it.
Please take care of yourself and stay healthy.
all my pups are on my fire tablet…
all my pups are on my fire tablet cover, it's wonderul
January 19, 2023
Reply from caseable
Hi dear Dorothy,
Thank you for your nice feedback on Trustpilot. ♥💓
We are very happy to hear that you like your new case. We wish you a lot of joy with it.
Please take care of yourself and stay healthy.
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