My experience with this company was truly great. The staff were polite, responsive, and very helpful from start to finish. The product I ordered arrived on time, perfectly packed, and exactly as d... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Best case opening site ever supports , rewards , game modes , items , designs . Winning possibility higher than any other sites , almost incomparable. Try once you will know
Brilliant customer service go out the way to help an quicky within there control thats
This is the most-professional, and, overall-best, site of its type out there. It's the first one I chose to study and I've went to many to study them. This site has the best most variety of prizes and... See more
Company details
Written by the company
Cases.gg is the best online mystery box site. It offers a secure and provably fair system for its players.
Contact info
Thermistokli Dervi, 48, 3rd Floor, Office 306, 1065, Nicosia, Cyprus
- +353 21 212 8322
- support@cases.gg
- www.cases.gg
3.7
Average
400 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
its amazing honest web i liked
i make a very good money from cases
December 23, 2024
Unprompted review
It is fun to me anymore gamez going to come with it
Its the best friend I can
January 21, 2025
Unprompted review
Instead of giving me item i won
Instead of giving me item i won, they banned me :D
January 18, 2025
Unprompted review
they banned me cuz i was lucky scam site
January 15, 2025
Unprompted review
Great customer service
Great customer service - very friendly and helpful when I reached out with a question. Almost immediate response time was a pleasant surprise.
January 13, 2025
Unprompted review
Good staff time
January 13, 2025
Unprompted review
I got banned for breaking their terms…
I got banned for breaking their terms of service but they unbanned me after they made it clear to me what I was breaking and that I can be unbanned moving forward.
January 13, 2025
Unprompted review
items never showed up
got banned for using rains. Won intems that i never received.. avoid this website
November 13, 2024
Unprompted review
good and fast help
January 12, 2025
Unprompted review
Reply from Cases
Hello Mohamed,
Thank you for your positive feedback. We're delighted our assistance was helpful and prompt.
Kind regards,
Cases Customer Service Team
One of the best case website !
I had problem with KYC my account and the support took action IMMEDIATELY to fix the issue. They are super fast and super kind as well. They are legit and have a TOOOON of way to deposit into it. I recommand to everyone :)
January 11, 2025
Unprompted review
Reply from Cases
Hello Samuel,
Thank you so much for your outstanding feedback! We’re delighted to hear that our support team could swiftly resolve your KYC issue and that you found our service both fast and kind. It's fantastic to know that our diverse range of deposit options contributes to a seamless gaming experience for you.
Your recommendation means a lot to us, and we’re committed to continuing to offer reliable and responsive support. If you need anything else or have further questions, please don’t hesitate to reach out.
Kind regards,
Cases Customer Service Team
Reply from Cases
Hello Shkelzen,
Thank you for sharing your experience! We're thrilled to hear you had a perfect gaming session and that everything went smoothly. Your satisfaction is our top priority, and we look forward to supporting you in future gaming adventures.
Kind regards,
Cases Customer Service Team
Cases support is always so friendly and…
Cases support is always so friendly and helpful if your not using this site your not living life correctly ❤️ shoutout to all the mods, helpers, and support yall are the real mvp 🔥🫶🏻
January 11, 2025
Unprompted review
Reply from Cases
Hello Jaysen,
Thank you so much for your kind words! We’re thrilled to hear that our support team has consistently provided friendly and helpful service. Your shoutout and enthusiasm truly make our day. It’s fantastic to know our moderators, helpers, and support staff are making a positive impact on your gaming experience.
We greatly appreciate your support and look forward to assisting you again whenever needed.
Kind regards,
Cases Customer Service Team
Best site for opening mystery cases
Very stable and reliable site for opening cases not related to CS.
Nice layout and easy to use. Ive had alot of fun opening cases, have not made a withdraw yet but when i need to, all products are instantly withdrawable.
5 stars out of 5!
January 7, 2025
Unprompted review
Reply from Cases
Hello Kai,
Thank you for the fantastic 5-star review! We're thrilled to hear that you find our platform stable, reliable, and easy to use. It's great to know you're having fun opening cases, and we're committed to ensuring that when the time comes, your withdrawal needs are met instantly.
Your feedback motivates us to continue delivering a seamless and enjoyable gaming experience. If you need any further assistance, we're always here to help.
Kind regards,
Cases Customer Service Team
Exactly what it says.
January 8, 2025
Unprompted review
Reply from Cases
Hello Rugged,
Thank you for your straightforward feedback! We’re glad to know our service met your expectations exactly as described. Your satisfaction is important to us, and we look forward to providing the same quality experience in the future.
Kind regards,
Cases Customer Service Team
Don't even deposit a single cent
DON'T DEPOSIT!!! NEVER!!!
If you use their system then they can ban you whenever they want. So here is my story:
I used the site like for 2 months. There is a free play option on the site, where you can join into a rain every 30 minutes and you get few cents depends of your level. So... I got banned because I used this system and claimed like 0.07-0.12$ because it's only for try the cases... Just saying if you really wanna try out the cases then you can open in demo mode... I also deposited almost every week (not that much thanks god...) I did withdraw only once! and it was from deposit anyway... When I got the ban my profit was in negative status. 3 wins of 50 battles... (have proof of this) this is what you can expect from this site also from clash.gg (same owner).
January 4, 2025
Unprompted review
best caseopening site in the market!
a fun caseopening site with easy and fast withdrawals! and a freegame every 30min to gain som free cash to play with! 5/5 cases i recommend!
December 31, 2024
Unprompted review
Reply from Cases
Hello Victor,
Thank you for the glowing review! We're thrilled to hear you consider us the best case opening site in the market. It's wonderful to know you enjoy the fun experience, easy and fast withdrawals, and our free game feature. Your recommendation means a lot to us.
If you ever need assistance or have more feedback, we're here to help.
Kind regards,
Cases Customer Service Team
a Scam site owned by thieves
You know what those Scammers did? so after confirming my KYC I have been playing on this site for awhile, I deposited and played fairly then Yesterday I was greeted with this message: You Are Banned
You have been permanently banned from Cases.88.
Reason: Region blocked FT.
So without a warning they banned my account because they no longer support my country, the thing is I had money on that account and I had to logout to contact their support and they responded with ( Due to a decision from management, your region is currently blocked on our platform. We're sorry,but we're unable to assist you with this ) and they ended it with have a nice day while ignoring my messages and refusing to provide any further support!!!
this site is run by a bunch of Scammers operating in Cyprus so they could get away with their actions, if you appreciate your hard earned money and your mental health Please do not deposit on this Site because you could be next, Justice will get them one day it's only a matter of time
December 30, 2024
Unprompted review
Top Tier Support
They have top tier support and very fast crypto withdraws.
December 28, 2024
Unprompted review
Reply from Cases
Hello Liv,
Thank you for the fantastic feedback! We're thrilled to hear you appreciate our top-tier support and very fast crypto withdrawals. Your satisfaction is our priority, and we look forward to assisting you again in the future.
Kind regards,
Cases Customer Service Team
Reply from Cases
Hello Gbcbaby,
Thank you for sharing your thoughts! We're glad you discovered us and hope you enjoy exploring our platform. If you have any questions or need assistance, we're here to help make your experience even better.
Kind regards,
Cases Customer Service Team
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