Cool aabit to much rinsing
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My experience with this company was truly great. The staff were polite, responsive, and very helpful from start to finish. The product I ordered arrived on time, perfectly packed, and exactly as d... See more
Best case opening site ever supports , rewards , game modes , items , designs . Winning possibility higher than any other sites , almost incomparable. Try once you will know
Impressed by how great the support chat has been, very fast at getting back to you and helping with your issue. Also completely possible to make some good money from here if you are smart, don’t get... See more
Company details
Written by the company
Cases.gg is the best online mystery box site. It offers a secure and provably fair system for its players.
Contact info
Thermistokli Dervi, 48, 3rd Floor, Office 306, 1065, Nicosia, Cyprus
- +353 21 212 8322
- support@cases.gg
- www.cases.gg
3.7
Average
399 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Cases
Hi Minh,
Thank you for sharing your feedback. We’re sorry to hear that your experience wasn’t up to expectations. We always aim to ensure a smooth and transparent experience for all our players.
If you had any issues with the payout process, we encourage you to reach out to our support team so we can assist you further. We're here to help and would love to resolve any concerns you may have.
Kind regards,
Cases Customer Service Team
Don't play this
I was promised “free” level rewards — but surprise surprise, when it finally dropped, they expected a $20,000 monthly deposit just to unlock them. Not lifetime — monthly. And the best part? You get a grand total of $0.55. Yeah, 55 ffff cents.
This site is a complete scam. It's rigged, misleading, and an absolute joke.
Don’t waste your time or money on this shit site.
July 27, 2025
Unprompted review
Hobbes Is MoneyHungry
Hobbes has become so money hungry its not even funny. he wants to gloat all the time that the sites he runs are at a "all time high and there's never been more players" yet our daily cases and our frees have now become pay walled. So either Hobbes is losing money and he's trying to recoup it meaning the sites not as successful as he says OR Hobbes has gotten extremely greedy.
July 26, 2025
Unprompted review
Reply from Cases
Hey there,
Thank you for your feedback regarding our daily cases. We’ve taken your comments into account and have passed them along to our management team for review. However, I would like to clarify that our rewards, including rain, free battles from our streamers, and promotional codes, have not changed. We’ve simply introduced daily cases on Cases.gg as an additional way to reward our active players who deposit on our site.
We’ve made this update to provide more opportunities for players to earn rewards — there's absolutely nothing wrong with this, and it doesn’t make us money grabbers. Our intention is always to enhance the experience for all users, not mislead them.
We are always committed to offering transparent and fair experiences for everyone. If you have any further concerns, feel free to reach out, and we’ll gladly assist.
Kind regards,
Cases Customer Service Team
The "Free Daily Cases" and toxic support
The "Free Daily Cases" made me write this review but the main problem is the toxic in chat and toxic supports, they don't care about gambling responsibly they just want to take your money and encourage you to spend more than what your limit is.
July 26, 2025
Unprompted review
Reply from Cases
Hey there,
Thank you for your feedback regarding our daily cases. We’ve taken your comments into account and have passed them along to our management team for review. However, I would like to clarify that our rewards, including rain, free battles from our streamers, and promotional codes, have not changed. We’ve simply introduced daily cases on Cases.gg as an additional way to reward our active players who deposit on our site.
We’ve made this update to provide more opportunities for players to earn rewards — there's absolutely nothing wrong with this, and it doesn’t make us money grabbers. Our intention is always to enhance the experience for all users, not mislead them.
We are always committed to offering transparent and fair experiences for everyone. If you have any further concerns, feel free to reach out, and we’ll gladly assist.
Kind regards,
Cases Customer Service Team
Worst case opening site out there.
Worst case opening site out there.
The ONLY positive is the quick deposits and withdrawals.
Daily free cases require massive deposits monthly, wouldn’t call that free.
Case odds are terrible.
July 27, 2025
Unprompted review
Reply from Cases
Hey there,
Thank you for your feedback regarding our daily cases. We’ve taken your comments into account and have passed them along to our management team for review. However, I would like to clarify that our rewards, including rain, free battles from our streamers, and promotional codes, have not changed. We’ve simply introduced daily cases on Cases.gg as an additional way to reward our active players who deposit on our site.
We’ve made this update to provide more opportunities for players to earn rewards — there's absolutely nothing wrong with this, and it doesn’t make us money grabbers. Our intention is always to enhance the experience for all users, not mislead them.
We are always committed to offering transparent and fair experiences for everyone. If you have any further concerns, feel free to reach out, and we’ll gladly assist.
Kind regards,
Cases Customer Service Team
DO NOT DEPO TO THIS SITE
200$ depo required for level 20 daily case with a 60% chance at 0.01 cents. biggest scam site ever DO NOT DEPO TO THIS SITE
July 27, 2025
Unprompted review
Reply from Cases
Hey there,
Thank you for your feedback regarding our daily cases. We’ve taken your comments into account and have passed them along to our management team for review. However, I would like to clarify that our rewards, including rain, free battles from our streamers, and promotional codes, have not changed. We’ve simply introduced daily cases on Cases.gg as an additional way to reward our active players who deposit on our site.
We’ve made this update to provide more opportunities for players to earn rewards — there's absolutely nothing wrong with this, and it doesn’t make us money grabbers. Our intention is always to enhance the experience for all users, not mislead them.
We are always committed to offering transparent and fair experiences for everyone. If you have any further concerns, feel free to reach out, and we’ll gladly assist.
Kind regards,
Cases Customer Service Team
A dangerous and manipulative site
⭐☆☆☆☆
This site is nothing more than a well-oiled trap designed to drain its users' wallets. Behind its flashy interface and promises of quick wins lies a perfectly crafted system meant to keep people playing more and more… and most of all, to make them lose.
For del, tips 150$ id : CA-131261
I would like to recover at least 150 of the 1600 € that I was stolen
July 27, 2025
Unprompted review
There are better places to have fun…
The "Free Daily Cases" with a 200$ monthly deposit requirement is already funny. Those cases are giving nearly nothing, and they call it necessary for the site's health. Also, too few game modes, only crypto withdraw method since item withdraw has way too many "only if"s and visually decreasing will to pretend they are not only for the profit. If you wanna fill the owner's car up with the money you worked for, then be their guest.
July 27, 2025
Unprompted review
Reply from Cases
Hey there,
Thank you for your feedback regarding our daily cases. We’ve taken your comments into account and have passed them along to our management team for review. However, I would like to clarify that our rewards, including rain, free battles from our streamers, and promotional codes, have not changed. We’ve simply introduced daily cases on Cases.gg as an additional way to reward our active players who deposit on our site.
We’ve made this update to provide more opportunities for players to earn rewards — there's absolutely nothing wrong with this, and it doesn’t make us money grabbers. Our intention is always to enhance the experience for all users, not mislead them.
We are always committed to offering transparent and fair experiences for everyone. If you have any further concerns, feel free to reach out, and we’ll gladly assist.
Kind regards,
Cases Customer Service Team
The introduction of there "free daily…
The introduction of there "free daily cases" was the final straw for me. I have had issues with them for awhile but this is down right outrageous! Claiming a free daily cases based on your on-site level but then requiring to deposit a minimum of 200$ every month just to open it? Thats not free that's buying a 200$ monthly subscription! It is sickening to claim you give free services then ban active users who use said free services. If that's not a scam i dont know what is!
July 27, 2025
Unprompted review
Reply from Cases
Hey there,
Thank you for your feedback regarding our daily cases. We’ve taken your comments into account and have passed them along to our management team for review. However, I would like to clarify that our rewards, including rain, free battles from our streamers, and promotional codes, have not changed. We’ve simply introduced daily cases on Cases.gg as an additional way to reward our active players who deposit on our site.
We’ve made this update to provide more opportunities for players to earn rewards — there's absolutely nothing wrong with this, and it doesn’t make us money grabbers. Our intention is always to enhance the experience for all users, not mislead them.
We are always committed to offering transparent and fair experiences for everyone. If you have any further concerns, feel free to reach out, and we’ll gladly assist.
Kind regards,
Cases Customer Service Team
Worst rewards
With this ”wonderful” update where they added the Daily Cases rewards for your level, this website just became the worst reward for the players in the whole industry. Now it has 0 attraction or motivation to play on it
July 27, 2025
Unprompted review
Reply from Cases
Hey there,
Thank you for your feedback regarding our daily cases. We’ve taken your comments into account and have passed them along to our management team for review. However, I would like to clarify that our rewards, including rain, free battles from our streamers, and promotional codes, have not changed. We’ve simply introduced daily cases on Cases.gg as an additional way to reward our active players who deposit on our site.
We’ve made this update to provide more opportunities for players to earn rewards — there's absolutely nothing wrong with this, and it doesn’t make us money grabbers. Our intention is always to enhance the experience for all users, not mislead them.
We are always committed to offering transparent and fair experiences for everyone. If you have any further concerns, feel free to reach out, and we’ll gladly assist.
Kind regards,
Cases Customer Service Team
Absolute scam of a site
Absolute scam of a site. Daily rewards are locked and require deposit to claim daily, as well as them being completely worthless compared to other sites in the industry. Completely awful site, no customer service, terrible gameplay. 1/1000 rating highly recommend you STAY FAR AWAY FROM THIS PLACE!!!
July 27, 2025
Unprompted review
Reply from Cases
Hey there,
Thank you for your feedback regarding our daily cases. We’ve taken your comments into account and have passed them along to our management team for review. However, I would like to clarify that our rewards, including rain, free battles from our streamers, and promotional codes, have not changed. We’ve simply introduced daily cases on Cases.gg as an additional way to reward our active players who deposit on our site.
We’ve made this update to provide more opportunities for players to earn rewards — there's absolutely nothing wrong with this, and it doesn’t make us money grabbers. Our intention is always to enhance the experience for all users, not mislead them.
We are always committed to offering transparent and fair experiences for everyone. If you have any further concerns, feel free to reach out, and we’ll gladly assist.
Kind regards,
Cases Customer Service Team
coinflips are always favored for the…
coinflips are always favored for the house
June 20, 2025
Unprompted review
the best support ever!
the best support ever!
Seeeenya helped me on different cases and always got good news for me and helped me always!
July 25, 2025
Unprompted review
Reply from Cases
Hi ChoppZ,
Thank you for the amazing feedback! 😊 We’re thrilled to hear that Seeeenya was able to assist you and provide great support throughout your experience. We’re glad you’re having a positive time on Cases.gg.
If you ever need anything else, don’t hesitate to reach out. We’re always here to help!
Kind regards,
Cases Customer Service Team
Pulled top item, never able to cash
Pulled top item out of one of the cases, item sold, balance was added to my account but unable to withdraw
According to support it was “in demo mode”, the only thing they missed if the fact that when you’re in demo mode, you can see the coins logo instead of $.
As someone who wagered 55.000$ on the site I expected more of it.
Contacted the owner and an admin of the site, both never bothered the reply.
July 22, 2025
Unprompted review
Reply from Cases
Hi Reda,
Thank you for the great feedback! 😊 We’re happy to hear that you’re enjoying the site and finding the prices great.
If you need any further assistance or have any questions, feel free to reach out. We’re always here to help!
Kind regards,
Cases Customer Service Team
all crew good all toop
April 18, 2025
Unprompted review
Reply from Cases
Hi Cikac,
Thank you for the great feedback! 😊 We're so glad to hear that you're enjoying the experience with us. If you need anything else or have any questions, feel free to reach out. We're always here to help!
Kind regards,
Cases Customer Service Team
Easy to navigate
July 12, 2025
Unprompted review
Will ban you if trying to withdraw in profit
If you try to withdraw after you've won money, they will ban you. Scam site, they will not allow you to withdraw if you have claimed any rain rewards on your account and are in profit, they will claim you are abusing the free rewards, even though you have to gamble said rewards in order to withdraw them. Don't do business with this people.
July 10, 2025
Unprompted review
nice wep site good profit
July 1, 2025
Unprompted review
Its awesome nice promo
July 2, 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.