From the very beginning when my daughter turned up in store @ West Gosford, & unfortunately was a little short of approval in the time cycle required, but suggested dad, me, The staff helped m... See more
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Review summary
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I know you're loans are expensive but when fund's are required quickly I really don't think cash converters can be beaten the staff were very friendly and helpful and left me feeling like they wanted... See more
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I had the pleasure of dealing online with Jo, Jewellery Consultant from Ballarat Store. Her email was very welcoming and very professional, still warm and accommodating. I called her and decided t... See more
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Staff were very helpful and they rush to help me as soon as possible. My application went through after I submit everything through. My experience with cash converters was really good and I can’t than... See more
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Company details
Written by the company
We’re proud to be one of Australia’s largest second-hand retailers, with over 900 dedicated staff members nationwide, committed to providing exceptional service and support, along with affordable personal finance solutions to give our customers freedom of choice. In 2025 we sold over 1.8 million second-hand items, bought 1.3 million items, provided pawn loans against 960,000 items, and approved over 130,000 cash loans for our Australian customers. With over 200 shop categories online and in-store, you’ll be surprised by what you’ll find. From jewellery to musical instruments, we’re all about giving pre-loved items a second chance at finding a new home. Seeing our community embrace ‘buying with confidence’ is the best reward for us, knowing we've kept our promises. Along with our second-hand retail business, we’ve also been making a difference in the lives of Australians for over 35 years in the personal finance sector. Our customers are at the heart of everything we do and it’s our mission to help find the right cash solutions. We act in accordance with the National Consumer Credit Protection Act (2009) and are trusted and responsible lenders who are here to help our customers.
Contact info
Level 11, 141 St Georges Terrace, 6000, Perth, Australia
- +61 (0) 8 9221 9111
- General.Enquiries@cashconverters.com
- www.cashconverters.com.au
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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I find it very fast and easy to jump…
I find it very fast and easy to jump online and apply the results come on very quickly
July 15, 2026
Reply from Cash Converters Australia
Thank you for your feedback Tracey, we're glad you found the process quick and easy!
- Cash Converters Australia
Quick prompt service
July 16, 2026
Reply from Cash Converters Australia
Thank you for the positive feedback Nancy! We're glad our team could quickly assist you.
- Cash Converters Australia
Reply from Cash Converters Australia
Hi David, thank you for the kind feedback. We're glad our team could quickly assist you!
- Cash Converters Australia
Reply from Cash Converters Australia
Thank you for your feedback Luke, we're glad you found the process quick and easy!
- Cash Converters Australia
Quick and easy to setup
It was literally done in a few minutes, got a phone call to confirm some details then got sent email to consolidate personal information. Fast service and reliable.
July 20, 2026
Reply from Cash Converters Australia
Hi Joey, thank you for the lovely feedback. We’re glad to hear the updates throughout the approval process were helpful. If you ever have questions or need support, our Personal Finance team is here to help.
- Cash Converters Australia
Reply from Cash Converters Australia
Thank you for your positive review Innocent!
- Cash Converters Australia
Reply from Cash Converters Australia
Thank you Brad for your kind feedback, we're glad you found our team helpful!
- Cash Converters Australia
Thank you so to the lady in rockingham…
Thank you so to the lady in rockingham store
Very polite and very helpful filling out information.
Thanks 😊
July 20, 2026
Reply from Cash Converters Australia
Thank you Raelene for your kind feedback, we're glad you found our team helpful and genuine!
- Cash Converters Australia
Great service
July 13, 2026
Reply from Cash Converters Australia
Thank you for your positive feedback Bonke!
- Cash Converters Australia
Mark was great and made the process easy
July 16, 2026
Reply from Cash Converters Australia
Thank you Dylan for your feedback, we're glad you found the process easy and Mark helpful!
- Cash Converters Australia
the camera was as good as or better…
the camera was as good as or better than described
July 15, 2026
Unprompted review
Reply from Cash Converters Australia
Thank you for your positive feedback Nikola! We're glad to hear the camera exceeded your expectations.
- Cash Converters Australia
Great help when I needed it
Great help when I needed it
And very understanding of each persons situation
December 22, 2025
Reply from Cash Converters Australia
Hi Jai, thank you for sharing this feedback. We’re glad to hear the one-on-one service and mutual understanding made a difference for you.
– Cash Converters Australia.
Very helpful and fast with loans
July 8, 2026
Reply from Cash Converters Australia
Thank you Nathan for your kind feedback, we're glad you found our team helpful and the process quick!
- Cash Converters Australia
The staff were amazing
The staff were amazing. The application was effortless and the service was awesome
July 15, 2026
Reply from Cash Converters Australia
Hi Penny, thank you for your positive feedback. We're glad we could assist you along the process!
- Cash Converters Australia
Quick reply and great service.
July 6, 2026
Reply from Cash Converters Australia
Thank you Heidi, we're glad we could assist you!
- Cash Converters Australia
Was a very easy experience
Was a very easy experience. With staff and filling out the application And very helpful. Great staff with great communication. And understand of what the loan is to be used for. Very happy to do business again in the future. Thank
July 14, 2026
Reply from Cash Converters Australia
Hi Patrick, thank you for the lovely feedback. We’re glad to hear the updates throughout the approval process were helpful, and that your repayment schedule feels manageable within your budget. If you ever have questions or need support, our Personal Finance team is here to help.
- Cash Converters Australia
Fast and great communication after I…
Fast and great communication after I submit my online application.
July 2, 2026
Reply from Cash Converters Australia
Hi Kalani, thank you for the lovely feedback. We’re glad to hear the updates throughout the approval process were helpful. If you ever have questions or need support, our Personal Finance team is here to help.
- Cash Converters Australia
The time it took to apply was simple…
The time it took to apply was simple and fast. The money was in my account almost immediately.
Just keep it simple for everyone to understand. Thankyou.
July 6, 2026
Reply from Cash Converters Australia
Hi Gary, thank you for sharing your experience. It is great to hear the decision came through quickly for you and that the funds arrived shortly after signing!
– Cash Converters Australia
Staff were very helpful and they rush…
Staff were very helpful and they rush to help me as soon as possible. My application went through after I submit everything through. My experience with cash converters was really good and I can’t thank them enough.
July 13, 2026
Reply from Cash Converters Australia
Hi Anuska, thank you for the kind feedback. We're glad our Personal Finance Team could assist you!
- Cash Converters Australia
Helpful stuff friendly easy and fast…
Helpful stuff friendly easy and fast results no waiting games
July 13, 2026
Reply from Cash Converters Australia
Thank you for your feedback Manu, we're glad you found the process quick and easy!
- Cash Converters Australia
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