Cash For Your Wheels Reviews 

588
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 65 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the extremely friendly and knowledgeable team for making dealership visits comfortable, ensuring that every single step of the car selling process remains clear, entirely pressure-free, and remarkably easy to follow from start to finish. Many people deeply appreciate receiving fair valuations and having all their questions answered patiently by exceptionally polite representatives. However, some reviewers mentioned receiving noticeably lower cash offers upon arrival than their initial online quotes had originally indicated. A few people also felt that these unexpected price reductions resulted in a rather disappointing and frustrating overall visit.

What people talk about most

Staff

People report positive experiences with staff, highlighting helpful and welcoming service during car sales.... See more

Price

Customers consistently note positive experiences with price, reporting that they received fair and reasonable... See more

Service

Consumers find service to be positive, highlighting smooth and professional interactions throughout the... See more

User experience

Reviewers mention positive feedback about user_experience, highlighting an overall smooth and stress-free... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Chris was brilliant to deal with. No hard sell and he explained everything he was doing. Offered us a good price for our vehicle, better than any of the other buying sites. Had to reduce from the init... See more

Rated 5 out of 5 stars

Would absolutely recommend selling your car with this company. The process was so easy and Gerald was so friendly and professional. They offered me £100 less than the online quote but it was completel... See more

Rated 5 out of 5 stars

Chris from the Bridgend branch explained the process well, talked through documentation needed for the car how the process worked. We had appointments with similar car companies, cancelled these... See more

Rated 5 out of 5 stars

Booked appointment with Chris in Pontprennau Cardiff. Looking to sell my daughters Kia Picanto as she was leaving for Uni. Chris made us feel really comfortable from the start, no pressure to sell, wi... See more

Company replied


Company details

  1. Car Dealer

Written by the company

Free online valuation. We buy any make, model, mileage in any condition. The smart way to sell your vehicle. Just a few simple steps... 1) Enter your reg number in the box and we’ll ask you some simple questions about your car or van. 2)If you're happy with our valuation, then book an appointment at your local branch. 3) If you’re happy to proceed, we’ll take your vehicle off your hands and pay the money into your bank account


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

588 reviews

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No recent history of asking for reviews

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4.5

All reviews

(588)

63 reviews in the last 12 months

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Rated 5 out of 5 stars

Great!

Very polite, not pushy and explained the whole process, super quick and easy!

September 17, 2025
Unprompted review
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Reply from Cash For Your Wheels

Hi Ffion, thank you for taking the time to share your experience with Cash For Your Wheels. Your feedback means a lot to us, and we're happy we could assist you. We look forward to helping again whenever you need us.

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Rated 5 out of 5 stars

Chris from Bridgend - fantastic

Chris from Bridgend. As a female Chris made me feel comfortable. He discussed what he was looking for. No question seemed to inconvenience him. He was clear about what he was doing and gave me a reasonable price.

September 9, 2025
Unprompted review
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Reply from Cash For Your Wheels

Hi Kandi, thank you for taking the time to share your experience with Cash For Your Wheels. Your feedback means a lot to us, and we're happy we could assist you. We look forward to helping again whenever you need us.

Rated 5 out of 5 stars

Very fair price given for l200

Very fair price given for l200.
Chris from Bridgend was awesome and new his stuff when it came to evaluating vehicle

September 9, 2025
Unprompted review
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Reply from Cash For Your Wheels

Hi Geraint, thank you for taking the time to share your experience with Cash For Your Wheels. Your feedback means a lot to us, and we're happy we could assist you. We look forward to helping again whenever you need us.

Rated 5 out of 5 stars

Hassle free sale

Hassle free sale, paid more than we buy any car offered, money in the bank on time as promised, nice guys.

August 22, 2025
Unprompted review
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Reply from Cash For Your Wheels

Hi , thank you for taking the time to share your experience with Cash For Your Wheels. Your feedback means a lot to us, and we're happy we could assist you. We look forward to helping again whenever you need us.

Rated 5 out of 5 stars

Selling the merc!

Chris at Bridgend office was very helpful and made the process quick and easy! Painless even!

August 30, 2025
Unprompted review
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Reply from Cash For Your Wheels

Hi Gaynor, thank you for taking the time to share your experience with Cash For Your Wheels. Your feedback means a lot to us, and we're happy we could assist you. We look forward to helping again whenever you need us.

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Rated 5 out of 5 stars

A very simple process

The whole process was simple and Chris was extremely helpful. Would definitely recommend this company if you're looking to sell your car

August 9, 2025
Unprompted review
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Reply from Cash For Your Wheels

Hi Gareth, thank you for taking the time to share your experience with Cash For Your Wheels. Your feedback means a lot to us, and we're happy we could assist you. We look forward to helping again whenever you need us.

Rated 5 out of 5 stars

Chris from Bridgend was brilliant and…

Chris from Bridgend was brilliant and helpful throughout the whole process, from giving me a quote and then a week later selling the car.

August 9, 2025
Unprompted review
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Reply from Cash For Your Wheels

Hi Shannon, thank you for taking the time to share your experience with Cash For Your Wheels. Your feedback means a lot to us, and we're happy we could assist you. We look forward to helping again whenever you need us.

Rated 5 out of 5 stars

Chris at cash for wheels was,a,lovely…

Chris at cash for wheels was,a,lovely person great,experience explained everything well,happy with how,he treated us thanks,roy

August 2, 2025
Unprompted review
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Reply from Cash For Your Wheels

Hi Roy, thank you for taking the time to share your experience with Cash For Your Wheels. Your feedback means a lot to us, and we're happy we could assist you. We look forward to helping again whenever you need us.

Rated 5 out of 5 stars

Would recommend!

Guys were easy and really nice to deal with. Came down on a Monday Richard valued my car was really straight forward,came down today to sell it off,Chris served me who was very kind straight forward and made it a really quick process,couldn’t be happier thank you!

July 31, 2025
Unprompted review
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Reply from Cash For Your Wheels

Hi Catrin, thank you for taking the time to share your experience with Cash For Your Wheels. Your feedback means a lot to us, and we're happy we could assist you. We look forward to helping again whenever you need us.

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Rated 5 out of 5 stars

Good experience

Easy to book an appointment and a fair offer was made quickly with no fuss. Chris was very good to deal with.

July 26, 2025
Unprompted review
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Reply from Cash For Your Wheels

Hi Tim, thank you for taking the time to share your experience with Cash For Your Wheels. Your feedback means a lot to us, and we're happy we could assist you. We look forward to helping again whenever you need us.

Rated 3 out of 5 stars

Quotes are much higher than what is offered...

Was quoted over £7k online which was the highest offer by far. So arranged to take the car there and after a quick check, they lowered the quote to £5k. Was obviously expecting it to be lowered but not by that much. The customer service itself was not too bad and was no pressure to sell etc but also no competitive offers....if you say you have been offered higher elsewhere, they just advise you to sell with them instead. In the end, I went with Motormoolah and sold it for £6100 so alot higher than this company's offer. I read some reviews and people tend to be saying the same thing about being quoted much more on the website and then having it drastically reduced for minor things. So be careful if your travelling far as to not waste time etc.

July 19, 2025
Unprompted review
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Reply from Cash For Your Wheels

Dear Lucy,

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience didn’t fully meet your expectations.

Our online quotes are generated based on the details provided and reflect the vehicle’s assumed condition. Once we inspect a car in person, we sometimes have to adjust the offer to reflect its actual condition, mileage, or market factors—which we do our best to explain clearly during the visit. That said, we understand how frustrating it can be when the final offer is lower than expected, and we truly appreciate your honesty in highlighting this.

We’re glad to hear you felt no pressure during the process and that our team provided courteous service. While we couldn’t match the offer you received elsewhere in this case, we’re always striving to provide fair and transparent valuations, and your feedback helps us improve.

Thank you again, and we wish you all the best with your new vehicle and future sales.

Warm regards,
The Cash For Your Wheels Team
www.cashforyourwheels.com

Rated 5 out of 5 stars

Excellent service from Chris in the…

Excellent service from Chris in the Cardiff branch. Really helpful and knowledgeable and gave a great price for my car. Would 100% recommend cash for your wheels.

July 24, 2025
Unprompted review
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Reply from Cash For Your Wheels

Hi Louise, thank you for taking the time to share your experience with Cash For Your Wheels. Your feedback means a lot to us, and we're happy we could assist you. We look forward to helping again whenever you need us.

Rated 2 out of 5 stars

Update your website!!

Provided an offer on the website. Got there and offered £1300 under the offer on the website. I expect it to be reduced but by that much??? I suggest you update your website and ask more questions before providing an unachievable figure and wasting peoples time.. I have taken 2 hours off work and £30 in fuel to get to you today and I am VERY angry!!!

July 21, 2025
Unprompted review
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Reply from Cash For Your Wheels

Hi Natalie,

Thank you for your feedback, and we’re genuinely sorry to hear about your experience.

We understand how frustrating it must have been to take time off work and travel to us, only to feel disappointed by the valuation you received. While our online valuations are based on the information provided and current market data, they are subject to change following an in-person inspection, especially if the vehicle’s condition, history, or other details differ from what’s expected.

That said, we completely appreciate your point about expectations, and we take your comments seriously. We’re currently reviewing how we communicate valuations online and during booking to make this process clearer and more transparent for our customers.

If you’re open to it, we’d really like to discuss your visit further and see if there’s anything we can do to make things right. Please reach out to our customer care team at [insert contact details], quoting your visit date.

Thank you again for your honest review — it helps us improve.

Best regards,
George
Customer Care Team
Cashforyourwheels.com

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Rated 5 out of 5 stars

Hassle Free Experience

Fab, lovely guy Chris from Cardiff. Great service no hassle.

July 5, 2025
Unprompted review
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Reply from Cash For Your Wheels

Hi Megan, thank you for taking the time to share your experience with Cash For Your Wheels. Your feedback means a lot to us, and we're happy we could assist you. We look forward to helping again whenever you need us.

Rated 5 out of 5 stars

chris made the experience easy and…

chris made the experience easy and relaxing

July 1, 2025
Unprompted review
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Reply from Cash For Your Wheels

Hi Nicole, thank you for taking the time to share your experience with Cash For Your Wheels. Your feedback means a lot to us, and we're happy we could assist you. We look forward to helping again whenever you need us.

Rated 5 out of 5 stars

Chris was straightforward and we agreed…

Chris was straightforward and we agreed a fair price

June 26, 2025
Unprompted review
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Reply from Cash For Your Wheels

Hi Alison, thank you for taking the time to share your experience with Cash For Your Wheels. Your feedback means a lot to us, and we're happy we could assist you. We look forward to helping again whenever you need us.

Rated 5 out of 5 stars

I had a good experience and the staff…

I had a good experience and the staff was lovely. Really kind and were fair pricing

June 26, 2025
Unprompted review
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Reply from Cash For Your Wheels

Hi Liz, thank you for taking the time to share your experience with Cash For Your Wheels. Your feedback means a lot to us, and we're happy we could assist you. We look forward to helping again whenever you need us.

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Rated 5 out of 5 stars

Chris was a lovely man who offered a…

Chris was a lovely man who offered a great service. It was efficient and easy to sell my car

June 26, 2025
Unprompted review
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Reply from Cash For Your Wheels

Hi Zoe, thank you for taking the time to share your experience with Cash For Your Wheels. Your feedback means a lot to us, and we're happy we could assist you. We look forward to helping again whenever you need us.

Rated 5 out of 5 stars

Exceptional service from Chris

Exceptional service from Chris. Great communication and honest conversation was exactly what I needed to sell my car.

June 25, 2025
Unprompted review
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Reply from Cash For Your Wheels

Hi Keith, thank you for taking the time to share your experience with Cash For Your Wheels. Your feedback means a lot to us, and we're happy we could assist you. We look forward to helping again whenever you need us.

Rated 5 out of 5 stars

Chris from Bridgend was very helpful…

Chris from Bridgend was very helpful and polite. Easy hand over of the car and explained everything when neccersary. Highly recommend

June 24, 2025
Unprompted review
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Reply from Cash For Your Wheels

Hi Jack, thank you for taking the time to share your experience with Cash For Your Wheels. Your feedback means a lot to us, and we're happy we could assist you. We look forward to helping again whenever you need us.

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