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Rated 1 out of 5 stars

Horrible customer service. The customer service phone number belongs to an individual that has nothing to do with the company. He was also complaining that he feels stalked daily because of casika.e... See more

Rated 1 out of 5 stars

when paying by Paypal, Casika.es charged me the VAT 2x times. I sent 3 emails (in Spanish) over the course of 1 week, but nobody cares to reply or refund me. For sure, there is something wrong with... See more

Rated 1 out of 5 stars

I returned a 2 drawer unit 5 days ago and purchased a three drawer unit which came in 2 days very good 👍 but can I get a reply on my refund no . Won’t reply to emails and won’t answer the telephone v... See more

Rated 5 out of 5 stars

I am in love with these products! They are really innovative and original! They are also very comfortable! I look forward to continuing to enjoy your options in the market. I will be aware of your soc... See more

Company details

  1. Decoration and Interior Design Store
  2. Furniture Store

Information provided by various external sources

Tiendas Casika.es. Tu compra en articulos de hogar, electrodomesticos, menaje, juguetes y tecnología a precio redondo.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

275 reviews

5-star
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1-star

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Rated 1 out of 5 stars

Very bad customer service

Horrible customer service. The customer service phone number belongs to an individual that has nothing to do with the company. He was also complaining that he feels stalked daily because of casika.es.

I tried to reach them with all means including the WhatsApp chat to just get a message back saying that after 16 they are closed (I wrote at 13.00). Still waiting for my package which is somewhere unknown because the courier doesn't recognize the address and didn't bother to call me .(the address given to casika is pretty clear and legit)

May 18, 2023
Unprompted review
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Rated 1 out of 5 stars

I returned a 2 drawer unit 5 days ago…

I returned a 2 drawer unit 5 days ago and purchased a three drawer unit which came in 2 days very good 👍 but can I get a reply on my refund no . Won’t reply to emails and won’t answer the telephone very unprofessional and anti will never buy from again . From Portuguese casika

April 18, 2022
Unprompted review
Rated 1 out of 5 stars

charged me VAT 2 times !

when paying by Paypal, Casika.es charged me the VAT 2x times.
I sent 3 emails (in Spanish) over the course of 1 week, but nobody cares to reply or refund me.
For sure, there is something wrong with their payment system, but it's unacceptable they don't respond to customer's emails or messages on their webform.

May 21, 2021
Unprompted review
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Rated 5 out of 5 stars

I am in love with these products

I am in love with these products! They are really innovative and original! They are also very comfortable! I look forward to continuing to enjoy your options in the market. I will be aware of your social networks and their official page!

April 15, 2021
Unprompted review
Rated 5 out of 5 stars

I love all their designs

I love all their designs, they are the best to improve our house, the truth is, without a doubt, I recommend the quality and the product are the best.

April 15, 2021
Unprompted review
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Rated 5 out of 5 stars

excellent page I am very happy with…

excellent page I am very happy with their service because they provide excellent attention to part of a great variety of products that they put at our disposal to decorate the home I decided to decorate my bathroom with a lot of their products and it was very elegant thanks

July 29, 2020
Unprompted review
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Rated 5 out of 5 stars

Excellent!!

Excellent products, one of the best stores, good quality products, detailed designs and excellent prices, I recommend it!

July 29, 2020
Unprompted review

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