There are people who simply do their jobs, and then there are people who somehow manage to turn a small act of service into something memorable. I contacted Casino Days after my usual Tuesday b... See more
Company replied
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See what reviewers are saying
I had a few questions regarding my account and Troy! Was right there on the ball and helped me out immediately! During our discussion, another question came to my mind and Troy was more than happy to... See more
Company replied
Registered because a comparison site rated them highly. Every agent is polite and apologetic, but after five conversations the actual issue with my account is exactly where it started. To make it wors... See more
Company replied
I had a technical issue and Alok the representative that helped me did an amazing job in resolving my issue. Alok was friendly and knowledgeable and resolved my issue very quickly
Company replied
Company details
Written by the company
An all-inclusive, modern and captivating casino. We have something for everyone. With over 4000 games to choose from, play the best slots, jackpots and live casino games. Fast and secure payments: we have the leading and most common payment options and will always process your payments safely and securely within 24 hours! support Any questions? We are here 24/7: to give you the best player experience our support is here to give you the answers to your questions any time of the day and any day of the week. We are a dedicated and friendly team, and most importantly we love to help. Secure: Casino Days is fully licensed and regulated. When you play with us you can be sure that we are following a high standard of compliance and that your transactions and details are kept safe and secure.
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4.4
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Support is not helpful
Support is not helpful, just going round in loops and not answering my question properly. Frustrating experience
July 29, 2026
Unprompted review
Reply from Casino Days
Hi Aaron,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience with our support team was frustrating and that you felt your question was not answered clearly. We understand how important it is to receive straightforward and helpful assistance, and we apologize if our communication fell short of your expectations.
We are committed to providing clear, efficient, and customer-focused support, and feedback like yours helps us do better.
We appreciate you bringing this to our attention and hope to have the opportunity to provide you with a better experience in the future.
Best regards,
CasinoDays
Zoe is the best helper I am really…
Zoe is the best helper I am really appreciated
July 29, 2026
Unprompted review
Reply from Casino Days
Hi Zoe,
Thank you for your lovely feedback! We're delighted to hear that Zoe was able to provide such helpful support. We truly appreciate you taking the time to recognize her efforts, and we'll be sure to pass your kind words along to her.
Best Regards,
The CasinoDays Team
Was a pleasure speaking to Catherine
Was a pleasure speaking to Catherine, her customer service and problem solving skills are great!
July 27, 2026
Unprompted review
Reply from Casino Days
Hi,
Thank you so much for taking the time to share this! It’s wonderful to know that Catherine made such a great impression and helped solve your issue so smoothly.
I'll make sure she receives your kind words—feedback like this always brightens our team's day. Thanks for playing at CasinoDays, and enjoy the rest of your session!
Best regards,
CasinoDays Team
Emma was very knowledgeable and…
Emma was very knowledgeable and helpful. A big thank you to her. She was abled to address my concern with great dignity.
Again a big thank you to Emma.
July 25, 2026
Unprompted review
Reply from Casino Days
Hi,
Thank you so much for taking the time to share such thoughtful feedback! We’re truly delighted to hear how knowledgeable and respectful Emma was while helping you address your concern. Treating our players with care and dignity is so important to us.
We will make sure this lovely message and your big thank-you get passed directly to Emma—it’s going to make her day! Thank you for playing at CasinoDays, and please reach out anytime you need a hand.
Best regards,
CasinoDays Team
Alok has been super helpful answers…
Alok has been super helpful answers really quick and got my problem fixed instantly
July 25, 2026
Unprompted review
Reply from Casino Days
Hi,
Thank you for taking the time to share your feedback!
Knowing that Alok was able to fix your problem instantly and give you top-tier support truly makes our day. We’ll make sure your shout-out gets passed along to him—he’ll be delighted to hear it.
If you ever need help with anything else, feel free to reach back out anytime.
Warmly,
CasinoDays Team
Customer support agent Marie
Customer support agent Marie was very helpful very quickly, great job
July 25, 2026
Unprompted review
Reply from Casino Days
Hi,
Thank you for taking the time to share your experience!
Knowing that Marie was able to assist you quickly and effectively makes our day. We’ll make sure your kind words get passed along to her—she’ll be thrilled to see your shout-out.
If you ever need anything else, please feel free to reach back out anytime.
Warmly,
CasinoDays Team
I never get any wins
I never get any wins, lose money quickly every time. Not fun
July 24, 2026
Unprompted review
Reply from Casino Days
Hi T Jones,
We're sorry to hear that your experience hasn't been enjoyable. All of our games use independently certified random number generators, meaning every outcome is completely random and each game session is independent.
We appreciate your feedback, and if you have any specific concerns about your gameplay, please contact us directly with your account details so we can look into them further.
Best regards,
CasinoDays
Very polite
Very polite, easy going he definitely knew what he was doing!!
Thanks
July 24, 2026
Unprompted review
Reply from Casino Days
Hi,
Thank you for the wonderful feedback!
Knowing that our team made things easy and took great care of you is fantastic to hear. We'll be sure to pass your kind words along to the representative who assisted you—it will definitely make their day.
If you ever need help with anything else, don't hesitate to reach out. Happy playing!
Warmly,
CasinoDays Team
Emma
Emma, was awesome and understanding, she helped me quickly and figured out my situation promptly. Wish there was more people out there like her.🤗
July 23, 2026
Unprompted review
Reply from Casino Days
Hi,
Reading your feedback made our whole team smile!
Knowing Emma was able to understand your situation right away and get things sorted quickly is exactly the kind of support we strive to deliver. I’ll make sure your kind words and shout-out get passed along to her directly.
Thanks again for choosing CasinoDay!
Warmly,
CasinoDays Team
10/10
10/10 , the customer service is top tier ! Very helpful and a lot of communication. Emma helped me with my promotion & I had no problems what so ever thank you
July 24, 2026
Unprompted review
Reply from Casino Days
Hi,
Thank you so much for the 10/10 review! We’re thrilled to hear you had such a seamless experience and that Emma was able to assist you with your promotion. Clear communication and smooth service are exactly what we aim for.
We’ll be sure to pass your kind words along to Emma! Thanks for playing with us, and we look forward to seeing you again soon.
Best regards,
CasinoDays Team
Casino khazana is a wonderful casino…
Casino khazana is a wonderful casino site for Indians,Marie madam from Casino Khazana site had provided me a extra bonus when I was not found a bonus in the game today.
Really great support peoples are performing in Casino Khazana to help.
July 23, 2026
Unprompted review
Reply from Casino Days
Hi Vivek,
Thank you for taking the time to share your feedback. We’re pleased to hear that Marie was able to assist you and provide the support you needed. We’ll make sure your kind words are shared with her.
CasinoDays Team
Brandon did an amazing service very…
Brandon did an amazing service very kind fast and professional!
July 23, 2026
Unprompted review
Reply from Casino Days
Hi Maxime,
Thank you for your fantastic feedback! We’re delighted to hear that Brandon provided such kind, fast, and professional service. We’ll make sure your comments are shared with him.
CasinoDays Team
BRANDON camE ON RIGHT AWAY had a few…
BRANDON camE ON RIGHT AWAY had a few ideas but they had been tried i just wanted free spins that i bought into and he was happy to help
July 22, 2026
Unprompted review
Reply from Casino Days
Hey Tina,
Thank you for the fantastic review! We’re delighted to hear that Brandon joined the chat promptly and was happy to help with your free spins request. We’ll be sure to share your kind feedback with him.
We appreciate your support and hope you continue enjoying your experience with us!
CasinoDays Team
Emma is a true gem that working here
July 22, 2026
Unprompted review
Reply from Casino Days
Hey Kash,
Thank you for the wonderful feedback! We’re delighted to hear that Emma made such a positive impression. She truly is a valued member of our team, and we’ll be sure to share your kind words with her.
Best regards,
CasinoDays Team
It's a question hence the medium rating…
It's a question hence the medium rating
Let's say i deposited via upi can I withdraw the profits via crypto is it allowed.
July 22, 2026
Unprompted review
Reply from Casino Days
Hi James,
Thank you for your question.
Withdrawal options may depend on the payment methods available on your account, verification status, and applicable payment rules. Depositing via UPI does not automatically guarantee that profits can be withdrawn via cryptocurrency.
Please contact our Support team directly so they can review your account and confirm the available withdrawal options before you proceed.
Kind regards,
Support Team
Reply from Casino Days
Hi Anvesh,
Thank you for the 5-star review! We’re happy to hear that you had a good experience with us.
We truly appreciate your support.
Kind regards,
The CasinoDays Team
Worst casino ever don’t play they Will Scam You
Worst casino online they closes my account with a balance inside for no reason its a Scam they wont pay you worst casino every its a scammmmmmmm Don’t Play unless you want to lose moneyyyyyy
July 21, 2026
Unprompted review
Reply from Casino Days
Hi Jeremie,
We’re sorry to hear that you’re unhappy with your experience.
As we’re unable to discuss individual account details publicly, we cannot comment on the specific circumstances mentioned in this review.
We’d be happy to look into the matter directly and clarify any questions you may have regarding your account or funds. Please contact our Customer Support team with your account details so we can investigate this further and assist you accordingly.
Thank you for taking the time to share your feedback.
Best regards,
CasinoDays
Alok has great communication skills and…
Alok has great communication skills and it was an easy experience. 5 stars
July 22, 2026
Unprompted review
Reply from Casino Days
Hi Shaunty,
Thank you for the fantastic 5-star review! We’re glad to hear that Alok’s communication made your experience smooth and easy.
We’ll be sure to share your kind feedback with him.
Kind regards,
The CasinoDays Team
Good customer support
Chatted with a guy named Sam.
Very quick, polite and good customer support
July 20, 2026
Unprompted review
Reply from Casino Days
Quick & Polite Support! ⭐⭐⭐⭐⭐
Hi there,
Thank you so much for taking the time to share your feedback! We are thrilled to hear that Sam gave you such fast, polite, and top-tier support.
We’ll make sure to pass along your compliments to Sam—he’ll be delighted to know he took great care of you!
Thanks for playing with us!
Warm regards,
The CasinoDays Team
Emma was very helpful and really…
Emma was very helpful and really understanding. I had opened my account some time ago and decided it was time to switch from casino rewards and jackpot city so when I logged in I was offered a promotion and didnt receieve anything. I was transferred to Emma, and found out that the promotion i was offered and that the site allowed me to add it and deposit even though it was expired. So I was left feeling pretty upset. Well Emma went out of her way to help me in this situation. I worked in customer service for 25 years and if I could I would give her a big KUDOS 👏 💐
July 19, 2026
Unprompted review
Reply from Casino Days
25 Years of Customer Service Expertise Approves! 💐⭐⭐⭐⭐⭐
Hi there,
Thank you so much for taking the time to write such a thoughtful review. Coming from a 25-year customer service veteran, your praise means the absolute world to us!
We are so sorry for the initial frustration caused by the expired promotion—that is definitely not the smooth experience we want for you when switching over from other sites. However, we are thrilled that Emma was able to step in, show true understanding, and go above and beyond to turn your day around.
We will make sure Emma gets your big KUDOS and flower bouquet! 👏💐 Her dedication to making things right is a huge point of pride for our team.
Welcome to the community! We are so happy to have you with us, and we wish you the absolute best!
Warm regards,
The CasinoDays Team
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