The Casting Collective Reviews 

188
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the incredibly friendly, approachable, and professional nature of the staff, noting that the team goes above and beyond to provide genuine support and make every production run smoothly from start to finish. Consumer feedback also frequently emphasizes the straightforward booking process, clear communication about upcoming schedules, and the reliable, punctual payment systems in place for all projects. Reviewers express deep gratitude for the diverse and exciting work opportunities provided, describing them as an outstanding agency that truly champions and respects its artists across various television and film productions.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing the team as exceptionally professional,... See more

Service

Customers expressed great satisfaction with the service, highlighting efficient communication, quick payment... See more

Payment

Reviewers express high satisfaction regarding payment, highlighting that funds are consistently processed... See more

User experience

People report positive experiences with user experience, highlighting that the platform is easy to navigate... See more

Booking process

Consumers find the booking process to be smooth and straightforward, with reviewers highlighting clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The agents at Casting Collective have booked me for a wide variety of amazing jobs in film and television. The process is easy, and the team is comprised of friendly, helpful individuals who want t... See more

Company replied

Rated 5 out of 5 stars

Having done SA work, on and off, for forty years now, I find the Casting Collective friendly, helpful and easily approachable, and if there are any issues or queries they are soon answered. I have bee... See more

Company replied

Rated 5 out of 5 stars

I have worked with Casting Collective for many years and have had an amazing time as a supporting artist. From dancing to stunt work, no two days are ever the same on set. I have always been treated... See more

Company replied

Rated 5 out of 5 stars

Extra work is at best ,unpredictable …we jobbing extras take a lot of things on trust ,and sometimes that trust is broken . It makes our lives difficult . I trust Casting Collective . They are commu... See more

Company replied


Company details

  1. Recruitment Service

Written by the company

Started in 1999, The Casting Collective are the UK’s most reliable and successful casting agency. Providing Supporting Artistes and Walk Ons for film, television, commercial, photographic, corporate, pop promo, promotions, new media and voice overs. O...


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

188 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(188)

47 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They are my best agency right now

They are my best agency right now. Staff is brilliant, I get considered a lot for different opportunities.

June 3, 2025
Unprompted review
The Casting Collective logo

Reply from The Casting Collective

Hi Henry,
I hope you are well and thank you so much for taking the time to write a review! We really appreciate your kind words and will be sure to be in touch with more job offers soon!
TeamCC :) x

Advertisement
Rated 5 out of 5 stars

I always love working with this agency

I always love working with this agency. They are so professional and efficient and are great communicators. I have had two super jobs this year where I had fantastic experiences and met amazing people. I appreciate being put forward for so many interesting and varied roles. Thank you Casting Collective!!
I would also like to say that their website is very comprehensive and easy to follow and upload on. This makes a big difference. A wonderful company to work for. It’d been a total privilege.

June 2, 2025
Unprompted review
The Casting Collective logo

Reply from The Casting Collective

Hi Laura,
I hope you are well and thank you so much for taking the time to write a review!
We really appreciate your kind words and will be sure to be in touch with more job offers soon!
TeamCC :) x

Rated 5 out of 5 stars

A great agency for Supporting Artistes

I've worked as a Supporting Artiste for nearly four years and Casting Collective is my favourite agency. This work is fickle, with many releases from availability checks and some late cancellations but much of the uncertainty is due to changes by productions and to the fact that it is a very competitive field. Casting Collective has done a great job in putting me forward for great productions, in always providing detailed information about the proposed jobs, in keeping me informed of any delays in the selection process, and in giving timely information about call times and locations. It's also great to have named agents for each production.

May 3, 2025
Unprompted review
The Casting Collective logo

Reply from The Casting Collective

Hi Valerie,
I hope you are well and thank you for taking the time to write such a lovely review!
We really appreciate your kind words and will be sure to be in touch with more job offers soon!
TeamCC :) x

Rated 5 out of 5 stars

My experience has been very good

My experience has been very good. Film extra work can be frustrating, but you feel Casting Collective is on your side. They get lots of opportunities. Communication is good. If you are serious about film support work I would recommend signing with them.

May 9, 2025
Unprompted review
The Casting Collective logo

Reply from The Casting Collective

Hi DN,
I hope you are well and thank you for taking the time to write such a lovely review!
We really appreciate your kind words and will be sure to be in touch with more job offers soon.
TeamCC :) x

Rated 5 out of 5 stars

Going from strength to strength

Constantly trying to put me forward for jobs, great communication whether or not I get booked, friendly, approachable. Going from strength to strength, and may it continue.

May 15, 2025
Unprompted review
The Casting Collective logo

Reply from The Casting Collective

Hi Nerissa,
I hope you are well and thank you for taking the time to write such a lovely review!
We really appreciate your kind words and will be sure to be in touch with more job offers soon!
TeamCC :) x

Advertisement
Rated 2 out of 5 stars

Once good. Not now.

I have been registered with Casting Collective since 2009. In that time I have worked on some great projects and thought they were the best agency, but everything changed with the lockdown. In the last couple of years I can literally count the number of days' work I've had through them on one hand. Before the lockdown you'd have to visit their offices in Latimer Road, London where they'd take your measurements and had a professional photographer to take pictures for your profile. However since 2020 you have to re-register online through their website, and everytime you want to accept a job you have to upload a selfie, and if you're no good at taking selfies you won't be getting ANY work.

May 13, 2025
Unprompted review
The Casting Collective logo

Reply from The Casting Collective

Hi A Ahmed,
I hope you are well and thank you for taking the time to write a review.
I'm sorry that you have not had the best experience with us since lockdown, if you could email me with your full name I'll look into any possible reasons why you might not be getting as many requests, please email me at Vicky@castingcollective.co.uk
We moved to online registration in 2012 and moved from the Latimer Road office in 2013.
We are always on hand to help with adding selfies if needed, if you can email me we'll look into how we can get you more work offers!
Take care and I look forward to hearing from you.
Vicky & TeamCC :) x

Rated 5 out of 5 stars

Professional and hard working agency

A very professional agency with a hard working team, who take a refreshing and innovative approach to SA booking by doing unusual things like telling you where you're going, when you're expected to be there, what you're expected to do, and paying you on time (sadly not always the norm in this industry). Of all the agencies out there, they're one of the best ones.

May 12, 2025
Unprompted review
The Casting Collective logo

Reply from The Casting Collective

Hi Jon,
I hope you are well and thank you so much for taking the time to write such a lovely review!
We really appreciate your lovely words and will be sure to be in touch with more job offers soon!
TeamCC :) x

Rated 5 out of 5 stars

A superb agency

I've had a fantastic experience with Casting Collective. They've consistently secured me roles on some really exciting film projects, and I’ve received more confirmed work through them than any of the other agencies I’m with. Communication is great, although things run so smoothly that I rarely have to reach out. The entire process—from booking to payment—is efficient and hassle-free, with paperless payments arriving promptly after finishing a days work, it's always reassuring to see what you've been paid and that it's all correct. I’m really looking forward working on more films and shows with them. I find Casting Collective to be a reliable and professional extras agency.

May 6, 2025
Unprompted review
The Casting Collective logo

Reply from The Casting Collective

Hi Mark,
I hope you are well and thank you so much for taking the time to write such a lovely review!
We really appreciate your kind words and will be sure to be in touch with more job offers soon.
TeamCC :) x

Rated 5 out of 5 stars

The team at casting collective have…

The team at casting collective have always been really helpful to me and their communication is fantastic. If you're looking to sign up to an agency, this is definitely the one

May 2, 2025
Unprompted review
The Casting Collective logo

Reply from The Casting Collective

Hi Dave,
I hope you are well and thank you so much for taking the time to write a review!
we really appreciate your kind words and will be sure to be in touch with job offers soon!
TeamCC :) x

Advertisement
Rated 5 out of 5 stars

A Solid Agency.

I have been with the Casting Collective for 12 years. I have had some wonderful jobs through these agents, but best thing about CC is communication and transparency. Each agent is accessible when you want to discuss a project and any concerns.

May 1, 2025
Unprompted review
The Casting Collective logo

Reply from The Casting Collective

Hi Naomi,
I hope you are well and thank you so much for taking the time to write a review!
We really appreciate your kind words and will be sure to be in touch with more job offers soon!
TeamCC :) x

Rated 5 out of 5 stars

Experience working with Casting Collective

I've been with Casting Collective for a few years now on multiple productions and as a supporting artist I can say they provide a great service.
The detail provided in their AV checks together with follow up information when booked is thorough and they are always quick to respond/resolve queries.
If you are looking for a casting agency as a supporting artist then you will not go far wrong if you are on their books.

March 24, 2025
Unprompted review
The Casting Collective logo

Reply from The Casting Collective

Hi Richard,
I hope you are well and thank you for taking the time to write such a lovely review!
We really appreciate your kind words and will be sure to be in touch with more job offers soon!
TeamCC :) x

Rated 5 out of 5 stars

PROMPT, PROFESSIONAL, GET YOU BOOKED!

Love this agency.

I joined Casting Collective a couple years back and they have been nothing short of amazing when it comes to getting you castings, communication is one of the best I've had with any casting company too.

Though CC are known for more SA and stand in work, if you are an actor, there are opportunities to also be put forward for featured roles too.

I am currently working as a stand in for a very famous actor organised by Casting Collective and I couldn't be more grateful for the opportunity and work.

Thank you CC team (and to agents James, Priya, Eloise for your help to date). Absolute stars!

X

April 28, 2025
Unprompted review
The Casting Collective logo

Reply from The Casting Collective

Hi CKY,
I hope you are well and thank you so much for taking the time to write such a lovely review!
We really appreciate your kind words and will be sure to be in touch with more job offers soon!
TeamCC :) x

Rated 5 out of 5 stars

Without doubt one of the best…

Without doubt one of the best supporting artist agencies that I’ve had the pleasure to work for.

April 13, 2025
Unprompted review
The Casting Collective logo

Reply from The Casting Collective

Hi Matt,
I hope you are well and thank you so much for taking the time to write another review!
We really appreciate your kind and lovely words and will be sure to be in touch with more work soon!
TeamCC :) x

Advertisement
Rated 5 out of 5 stars

One of the best agencies out there !

One of the best agencies out there !
CC changed my life
Great jobs , a lovely friendly experienced team who are brilliant to solve any problems in a fast and professional manner
Fully recommend for SA and productions…

March 28, 2025
Unprompted review
The Casting Collective logo

Reply from The Casting Collective

Hi Suzy,
I hope you are well and thank you so much for taking the time to write a review!
We really appreciate your lovely words and will be sure to be in touch with more job offers soon!
TeamCC :) x

Rated 5 out of 5 stars

Very professional agency

Very professional agency , great pro active communication. Updates relevant and to the point.
Excellent agency , 5 STARS

February 24, 2025
Unprompted review
The Casting Collective logo

Reply from The Casting Collective

Hi Peter,
I hope you are well and thank you for taking the time to write a review! We really appreciate your very kind words and the five stars awarded!
We will be sure to have more job offers for you soon, wishing you a lovely week!
TeamCC :) x

Rated 5 out of 5 stars

Best Casting Agency …

I've had the pleasure of working with **Casting Collective** for the past few years, and they’ve been fantastic. Their professionalism, clear communication, and dedication makes every experience smooth and enjoyable. Thanks to them, I’ve had the chance to be part of incredible high-end projects. Truly one of the best in the industry🙂👌

November 21, 2024
Unprompted review
The Casting Collective logo

Reply from The Casting Collective

Hi Muneesh,
I hope you are well and thank you for taking the time to write a review! We really appreciate your lovely words and will be sure to be in touch soon with more job offers!
TeamCC :) x

Rated 5 out of 5 stars

With communications of respectability…

With communications of respectability to the industry on all fronts The Casting collective is and has always been inspirational to the fotucher of us all

February 23, 2025
Unprompted review
The Casting Collective logo

Reply from The Casting Collective

Hi Boyd,
I hope you are well and thank you so much for taking the time to write a review!
We really appreciate your kind words and will be in touch with more job offers soon!
TeamCC :) x

Advertisement
Rated 4 out of 5 stars

Love working with Casting Collective, just one aspect could work better...

Often with Casting Collective one works with very talented, helpful and creative team of people and that is naturally always a good thing! Also it is a possibility to brush up on my acting skills and make amazing new friends & meet potential future collaborators. As I am a director myself, thanks to Casting Collective a learn a lot about filming process at every shoot. Very occasionally I find though that extremely early calls, in fact turn out not to be that essential and human resources & time could be used better.

January 4, 2025
Unprompted review
The Casting Collective logo

Reply from The Casting Collective

Hi Dimitri,
I hope you are well and thank you so much for taking the time to write a review! We are so glad to hear that you enjoy working with us and we'll hopefully have more work offers for you in 2025!
Regarding the extremely early call times; these are given to us by productions so are out of our hands. There are usually good reasons artistes are called extremely early such as the time it takes the costume department and the hair & make up to tend to all artistes, location issues and various other reasons that we are not privy to. We do appreciate that it can be tiring at that time in the morning! :)
Wishing you a lovely week and we'll be in touch soon!
TeamCC x

Rated 1 out of 5 stars

“The best in the business”? No.

I was confirmed for a “major film” project and booked for almost the whole of January, only to have each of those dates cancelled a day or two before each shoot.
They booked me for almost the whole of January after telling me to be available for every date of the film project. I did exactly as instructed and made sure that I was available for all the dates even changing some appointments to fit the shoot dates.

I was eventually released from the job with them telling me it was down to the film production team.
No matter who is responsible, this is extremely poor practice and please don’t tell me “that’s just how the business is”.

Because of The Casting Collective I missed out on working on other projects. It was my first job with this agency and I can’t believe that they have treated me so poorly.
It’s not a big deal for them. They already have their job.

Their website claims them to be “the best in the business”.

The best in the business? Prove it to me.

December 8, 2024
Unprompted review
Rated 5 out of 5 stars

Many great experiences with Casting Collective

I find this casting agency excellent to deal with, they have secured me multiple days of work on a number of exciting high profile projects including Downton Abbey and Fantastic Four. They are efficient and friendly to deal with and clearly care about what they are doing. Highly recommended!

December 10, 2024
Unprompted review
The Casting Collective logo

Reply from The Casting Collective

Hi David,
Thank you so much for taking the time to write a review! We really appreciate your kind words!
We'll be in touch with more job offers soon!
TeamCC :) x

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look