Came back after not playing for a while and still the worst casino out there, the amount of dead spins is ridiculous then when you do get a win it’s pathetic amounts bonus rounds paying less than £6 w... See more
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See what reviewers are saying
Signed up with welcome offer . Free spins were credited upon wagering just as advertised with no need to chase or enquire . I had a few wins and hit several bonuses - a rarity in most other casinos at... See more
Company replied
I am really enjoying this casino, its bright and cheerful interface makes the experience so much more fun, there are plenty of games available to have a flutter on. The withdrawals are swift and they... See more
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Nothing to complain about tbf I do enjoy free spins offers when depositing £10, so you could use the free spins 1st without spending a penny but they seem to stop giving them out, used to be an offer... See more
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Company details
About Casushi Casino
Written by the company
Focus on the Games You Love
Easier Game Browsing
Spotlight on Slots & Slingo
Live Casino Access
Built for Speed, Designed for Play
Is safe, secure and trusted
Is regulated by the Gambling Commission
Has been operating for over 10 years
Offers fast, secure withdrawals
Offers UK-based human customer service
18+. Always play responsibly.
Easier Game Browsing
Spotlight on Slots & Slingo
Live Casino Access
Built for Speed, Designed for Play
18+. Always play responsibly.
Contact info
United Kingdom
- support@casushi.com
- www.casushi.com
You should know
3.5
Average
747 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Casushi Casino
Hi Rita,
Thank you so much for your kind review! Very much appreciated.
Have a great evening,
The Casushi Team.
Reply from Casushi Casino
Hi Louise,
This is great to see, we really appreciate your review!
Have a lovely day,
The Casushi Team.
Full stars for now
Full stars for now, see if they are as obvious as the other sites at scraping back their money 😂
December 7, 2025
Reply from Casushi Casino
Hi Stephen,
Great review, thanks so much! Happy players, happy Casushi. That's how we roll :)
Enjoy your Sunday,
The Casushi Team.
Good games good bonuses excellent instant withdrawals
Good games really good bonuses excellent instant withdrawls
December 5, 2025
Reply from Casushi Casino
Hi Nigel,
Thank you so much for your great review!
Have a lovely weekend,
The Casushi Team.
It's gd games and fast payouts
December 5, 2025
Reply from Casushi Casino
Hi Nicola,
We're so pleased to see this, thanks for taking the time to leave a review.
Have a lovely weekend,
The Casushi Team.
Reply from Casushi Casino
Hi Jay
We're really pleased you are enjoying the site! Thanks for your review, so appreciated.
Have a great weekend,
The Casushi Team.
Really brilliant site
I have never had any issues with Casushi, instant payouts which is brilliant, different daily promotions, i play alot and would recommend to anyone.
December 3, 2025
Reply from Casushi Casino
Hi Steph,
Thanks so much for taking the time to leave such a great review, we truly appreciate it!
Have a great afternoon,
The Casushi Team.
Love this site
November 29, 2025
Reply from Casushi Casino
Hi Margaret,
Thanks for such a great review! So pleased to see this.
Hugely appreciated, have a great day!
The Casushi Team.
Great play and value for money
November 29, 2025
Reply from Casushi Casino
Hi Michael,
Thanks so much for your great review!
Have a lovely day,
The Casushi Team.
Be careful.
Update - money was taken from my account when depositing but didn't reflect on my balance. Hopeful its an error but I'll have to wait and see.
They took money 5 times. FIVE! Now I'm having to do the tedious task of getting gambling commission involved 🙄thanks alot Casushi. If you fancy funds missing every so often- join this site.
November 22, 2025
Unprompted review
Reply from Casushi Casino
Reply to Edit:
Hello again,
We're sorry you have had this experience, but do please keep in touch with the Support team. Whilst we completely understand the frustration of having this happen, we cannot help from here and so if you contact our trained support, they will certainly do all they can to help and advise.
The Casushi Team.
--
Hi,
Thank you for your review, do stay in contact with our Support team if you have any issues so they can advise for your specific situation.
Have a lovely weekend,
The Casushi Team.
Reply from Casushi Casino
Hi Shimmy,
Well now we will be shimmying about all day! Thanks for such a great review.
Have a lovely morning,
The Casushi Team.
Wanted to remove bonus credit and did…
Wanted to remove bonus credit and did so easily
November 15, 2025
Reply from Casushi Casino
Hi Joe,
Glad we could make that a smooth process for you!
Have a good day,
The Casushi Team
Deposited and won and withdrew was in…
Deposited and won and withdrew was in bank within 20 mins excellent. But won’t be long until they hit me with proof of this and that to prove where I live utility bills etc but I wouldn’t hold my breath. At the moment 10:10
November 7, 2025
Reply from Casushi Casino
Hi Jake,
Thanks for your review, glad you have had a great experience. We understand the frustration that can be caused by needing documentation. However this is regulatory, and also a requirement to maintain safe gambling and play for all, so we do try and make this as as smooth a process as possible.
Enjoy your weekend!
The Casushi Team
Very fair site I have had several good…
Very fair site I have had several good wins. Quick pay out
November 7, 2025
Reply from Casushi Casino
Hi Margaret!
Lovely to read this, thanks for taking the time to review.
Have a great weekend,
The Casushi Team.
Staff helpful but strange rules
Let me wager all of my own money part of the welcome bonus before locking me out to do the verification checks. I understand why, and I totally get it. Just wish they would have done it before allowing the deposit. Think it’s a bit cheeky when all my money has gone and only theirs left I could win with. Staff were helpful on live chat when document upload wouldn’t work
November 2, 2025
Unprompted review
Reply from Casushi Casino
Hi Kath,
Thank you for your review, we're sorry if you have found the experience a bit jarring. Do stay in touch with our Customer Support who can help with your specific account.
Have a lovely day,
The Casushi Team
Reply from Casushi Casino
Hi Rachael,
This is great to see, glad you are enjoying the site and having a good time.
Have a lovely day,
The Casushi Team.
Amazing casino!!
My friend and I play online together every few weeks. We wanted to find a new casino as we had played on Dream Vegas for years and the withdrawal process was slow. We joined the other night; they gave us a deposit match. We beat wagering and have withdrawn over £2k so far on a £100 deposit. The money was in almost instantly. I can't wait for our next get-together!
October 25, 2025
Unprompted review
Reply from Casushi Casino
Hi Scott,
This is so nice to read, thanks for taking the time to leave your review. We're very pleased you, and your friend, are both enjoying the site. Please do remember to play safely though, especially if playing with a friend so you can both have a nice time without any issues.
Have a great afternoon,
The Casushi Team.
There games are good you just don't win…
There games are good you just don't win anything from them and when get bonus there very small amounts ?? Not good compared to some
October 21, 2025
Unprompted review
Reply from Casushi Casino
Hi
Please be assured that Casushi is fully licensed and regulated with the Gambling Commission under reference: 39358. We take our role in fair gaming seriously and adhere to all regulations expected of us, because it is important to us that gaming on our site is fair.
When it comes to the results of our games, they are truly random. Each result is generated from an independent Random Number Generator (RNG). This is standard within the industry, and independently tested in accordance with our licence. We do understand that not winning as much as you would like to may frustrate, however we would take a moment to remind that gambling, of any form, should only ever be considered as a fun leisure activity. If it no longer is, then it may well be time to take a break or stop.
We hope this has allayed any fears over gaming with us. If you would like to discuss further, please do feel free to contact our Customer Support on support@casushi.com. You may also wish to browse our Responsible Gambling page for further advice, or contact us to discuss further.
The Casushi Team
Okay so I made a withdrawal now on…
Okay so I made a withdrawal now on Monday it’s now Saturday 6days later still no money paid but showing up as paid on my casino account they keep telling me they are sorry for the inconvenience and got the team trying to resolve it but yet no money paid I’ve been a customer for years now and this is the only time I have had a problem with them and it’s starting to really stress me out because PayPal does not take 6days to get my money paid i need my money please this is causing me problems
October 13, 2025
Unprompted review
Reply from Casushi Casino
Hi Karan,
Thank you for your review, we cannot advise to your specific issue here but would recommend keeping in touch with our Customer Support who can keep you updated.
Have a great afternoon,
The Casushi Team.
They’re alright
They’re alright, but they’re a bit slow with the payments
I mean, if you don’t mind, Waiting, I think they’re very good because usually when you go on their casino , you always hit a bonus game. They’re not tight. I wanna give them a 4* but I can’t because of Long payment process I also like their sister casinos peachy bingo stars and there’s another one
October 3, 2025
Unprompted review
Reply from Casushi Casino
Hi Nanesha
Thank you for your review, regarding your funds, we would recommend keeping in touch with our Customer Support who can keep you updated. Thank you for the other parts of your review, we're really pleased you are enjoying the site.
Have a great afternoon,
The Casushi Team.
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