Came back after not playing for a while and still the worst casino out there, the amount of dead spins is ridiculous then when you do get a win it’s pathetic amounts bonus rounds paying less than £6 w... See more
Company replied
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See what reviewers are saying
Signed up with welcome offer . Free spins were credited upon wagering just as advertised with no need to chase or enquire . I had a few wins and hit several bonuses - a rarity in most other casinos at... See more
Company replied
I am really enjoying this casino, its bright and cheerful interface makes the experience so much more fun, there are plenty of games available to have a flutter on. The withdrawals are swift and they... See more
Company replied
Nothing to complain about tbf I do enjoy free spins offers when depositing £10, so you could use the free spins 1st without spending a penny but they seem to stop giving them out, used to be an offer... See more
Company replied
Company details
About Casushi Casino
Written by the company
Focus on the Games You Love
Easier Game Browsing
Spotlight on Slots & Slingo
Live Casino Access
Built for Speed, Designed for Play
Is safe, secure and trusted
Is regulated by the Gambling Commission
Has been operating for over 10 years
Offers fast, secure withdrawals
Offers UK-based human customer service
18+. Always play responsibly.
Easier Game Browsing
Spotlight on Slots & Slingo
Live Casino Access
Built for Speed, Designed for Play
18+. Always play responsibly.
Contact info
United Kingdom
- support@casushi.com
- www.casushi.com
You should know
3.5
Average
747 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Was enjoying the site and then was…
Was enjoying the site and then was blocked from no where and was not allowed back on to play in any way. So not really a great experience all in all
March 4, 2026
Reply from Casushi Casino
Hi Christopher,
Thank you for your review, we wish you well.
The Casushi Team.
Nothing to complain about tbf
Nothing to complain about tbf
I do enjoy free spins offers when depositing £10, so you could use the free spins 1st without spending a penny but they seem to stop giving them out, used to be an offer every other day.., now nothing.
February 28, 2026
Reply from Casushi Casino
Hi Dwaine,
Thank you for your review, promotions do depend on eligibility and so do check your Promotions page for anything latest for your account.
Have a nice day,
The Casushi Team
I wouldn’t bother spending your money here...
My account was permanently closed with no clear explanation. They just said it was an “operations team” decision. There was no proper communication and no chance to appeal. This level of transparency from a gambling company is worrying.
March 3, 2026
Unprompted review
Reply from Casushi Casino
Hi Elaine,
Thank you for your review. It is a shame for this to be the case, but our Operations team's decision will stand. We wish you well going forward.
The Casushi Team.
Enjoyable site
February 27, 2026
Reply from Casushi Casino
Hi Emma,
Thanks so much!
Enjoy your day,
The Casushi Team.
Reply from Casushi Casino
Hi Paul,
Thank you for such a great review!
Have a lovely day,
The Casushi Team
Reply from Casushi Casino
Hi Destine,
Thank you for such a great review!
Have a lovely day,
The Casushi Team
Great games quick payment
February 24, 2026
Reply from Casushi Casino
Hi Ian,
Thank you for such a great review!
Have a lovely day,
The Casushi Team
Brilliant site excellent service good…
Brilliant site excellent service good company well worth joining.
February 6, 2026
Reply from Casushi Casino
Hi Terence,
Thank you for your kind review, we really appreciate it!
The Casushi Team
Reply from Casushi Casino
Hi Tracey,
Thank you for your kind review, we very much appreciate you taking the time.
Have a lovely day,
The Casushi Team
Reply from Casushi Casino
Hi Peter,
Great to see this, really appreciate you taking the time to review.
Have a great day,
The Casushi Team
Good value for money
February 18, 2026
Reply from Casushi Casino
Hi Paul,
Thank you for your kind review!
Have a lovely day,
The Casushi Team
Been with them for a while was all good…
Been with them for a while was all good but now the withdrawals are very slow.
My last one took 3 days and withdrew yesterday and it's still pending.
Site says instant withdrawal with trustly but not true
February 22, 2026
Unprompted review
Reply from Casushi Casino
Hi Alex,
Thank you for your review. We understand that players want funds as fast as possible, and we always do everything we can to achieve that. However occasionally, extra checks or verifications can be needed, or in the case of the banking system, weekends or bank holidays can add some time on.
Have a lovely day,
The Casushi Team
Signed up with welcome offer
Signed up with welcome offer . Free spins were credited upon wagering just as advertised with no need to chase or enquire . I had a few wins and hit several bonuses - a rarity in most other casinos at the moment . Game play was much more interesting thanks to features and bonus hitting many times! My new favourite i think! Thankyou casushi! Username witski1990
February 22, 2026
Unprompted review
Reply from Casushi Casino
Hi Rachel,
This is fab to see, we're so pleased you are enjoying your time with us.
Enjoy your day,
The Casushi Team
Amazing games
February 22, 2026
Reply from Casushi Casino
Hi Abhi
Amazing review! Thank you.
Enjoy your day
The Casushi Team
Anyone promoting adventures in…
Anyone promoting adventures in wonderland only gets one star from me it's a scam they target people who put big bets on its a ddiscusting game
February 6, 2026
Reply from Casushi Casino
Hi Jim,
We're not too sure what this review means unfortunately? We have over 3000 games on site at any one time, all of which are provided by approved and accredited providers who conduct rigorous 3rd party external verifications to ensure random outcomes.
We can only assume you might have had a bad experience on another site with a game that sounds similar to this? We have one or two titles that are similar in name but not that exact one. However, you may wish to try one of the many others that are available.
We wish you well,
The Casushi Team.
Reply from Casushi Casino
Hi Gary,
This is great to see, thank you for taking the time to review!
Enjoy your day,
The Casushi Team
Good site and good choice of games
Good site and good choice of games. Application was easy.
February 21, 2026
Reply from Casushi Casino
Hi Bernadette,
Great to see this! Thanks for leaving your review.
Have a lovely day,
The Casushi Team.
Beware
I tried to join. I was able to give them all my personal details (email, address, phone number) but then I didn't meet their requirements?!!!! This seems like a site whose purpose is to harvest personal details. If you have "no need or inclination" to harvest personal details, why do it?
February 21, 2026
Unprompted review
Reply from Casushi Casino
Hi A Brown,
Thank you for your review. We are a fully licensed and regulated site, operating over 10 years. We have no need or inclination to harvest details. It is certainly a shame if you had issues when trying to register, but it may be that some verification checks needed further information.
Our Support Team remain on hand for any assistance needed.
Have a lovely day,
The Casushi Team.
Very Long Withdrawal Times
Happy to bump this up upon them actioning my withdrawal. Been 12 hours now, "4 hours for VISA Debit".
Good selection of games, right RTP on games I play regularly at other sites. However witb these withdrawal times? Serious put off. Especially for such small amounts. Other sites have those withdrawals processed basically instantly. Over 12 hours in 2026 is no good. Seems fishy, waiting on them to try and pull something as funds won with their current Bonus promotion, we know casinos dont like that. 2 stars for now.
February 20, 2026
Unprompted review
Reply from Casushi Casino
Hi Matt,
Thank you for your review. We totally understand that players want their funds s quickly as possible and we do all we can, within the regulations and processes, to ensure that is the case. However, each withdrawal is its own entity and has to go through the procedures on its own merit.
Whilst this is always as efficient as possible, occasionally more verifications or checks might be needed, which can add a small amount of time on. Our advised timeframes are available on site.
As an aside, we are a fully licensed and regulated site of over a decade.
Have a lovely day,
The Casushi Team.
Really good
February 20, 2026
Unprompted review
Reply from Casushi Casino
Hi Archie,
Kind of you to take the time to review, thank you very much!
Enjoy your day,
The Casushi Team
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