Catapult Services Ltd - First Aid Training Reviews 

176
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 22 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional kindness, professionalism, and engaging teaching methods, making every interaction pleasant and informative. People found the trainers to be highly knowledgeable and confident, providing clear explanations and real-life examples that significantly enhanced their learning. Many consumers felt welcomed and gained valuable skills, leading to increased confidence in applying what they learned. The overall service and user experience were consistently described as excellent, with many appreciating the interactive learning style and the practical nature of the courses. Reviewers often highlighted feeling well-prepared and highly recommending the company's services for future needs.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their kindness, empathy, and... See more

Service

Consumers find service to be positive, with many highly recommending it and expressing a desire to use it... See more

User experience

Reviewers highlight positive aspects of user experience, with many feeling confident and having gained... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I cannot speak highly enough of Keverne at Catapult. I contacted him at very short notice while trying to arrange a private ambulance for my mother, who is receiving end-of-life care. From th... See more

Rated 5 out of 5 stars

Kirsti was amazing! She made the whole process engaging with both the theory and the practical aspects. The second day was more theory heavy but still managed to keep in interesting. She made everyone... See more

Company replied

Rated 5 out of 5 stars

Kristie was Bang on the course all the way given real life examples. The information was a lot for the 2 days..I go away with a munch better knowledge of how to do a CPR.

Company replied

Rated 5 out of 5 stars

Kirsti was so amazing she kept us engaged at all times x her knowledge and teaching methods were outstanding

Company replied


Company details

  1. First Aid Station
  2. Class
  3. Emergency Training School
  4. Training Centre
  5. Training School

Written by the company

We are an independent training organisation delivering the full range of first aid and health and safety training throughout Hertfordshire and London. Our trainers provide medical event cover so we practice what we teach. We are based in Chorleywood and provide training on site or from our designated training space in Chorleywood. We are available to provide medical event cover ranging from film and production sets to sporting events such as rugby cover. Please contact us to discuss your requirements.


Contact info

4.9

Excellent

TrustScore 5 out of 5

176 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

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4.9

All reviews

(176)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Kev was brilliant

Kev was brilliant, I learnt a lot from him, his very knowledgeable and patient when teaching.
I would definitely use Catapult services again, highly recommended

March 10, 2026
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Sam,

Thank you for your kinds words about Kev - we are glad you enjoyed the training and hope you feel more confident in using your skills if needed in the future.

We hope to be able to train you again in the future.

With very best wishes,

Catapult Services

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Rated 5 out of 5 stars

Excellent BLS training

Excellent BLS training

January 26, 2026
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Aamer,

Thank you for taking the time to leave us your kind review - it was a pleasure training you.

With very best wishes,

Catapult Services

Rated 5 out of 5 stars

Keverne

Keverne, our instructor, led the session with assurance and clear communication, which boosted the confidence of the participants.

January 25, 2026
Unprompted review
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Reply from Catapult Services Ltd - First Aid Training

Hi Chef,

We are glad you found Keverne's training style assuring and easy to follow - we appreciate you leaving us your helpful review.

With very best wishes,

Catapult Services

Rated 4 out of 5 stars

The entire course was enjoyable and…

The entire course was enjoyable and captivating thanks to Kirsti. We explored a wealth of information and talked about real-world scenarios.

January 12, 2026
Unprompted review
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Reply from Catapult Services Ltd - First Aid Training

Hi David,

Thank you for taking the time to leave us your review, it is much appreciated. We are glad you found the real-world scenarios helpful in your learning.

Wishing you all the best,

Catapult Services

Rated 5 out of 5 stars

Excellent Paediatric First Aid course

Excellent Paediatric First Aid course – practical, informative, and delivered by an outstanding tutor. Highly recommend Catapult!

January 7, 2026
Unprompted review
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Reply from Catapult Services Ltd - First Aid Training

Hi Saira,

Thank you for your kind review, it was a pleasure training you.

We hope to have the privilege of training you again in the near future.

With very best wishes,

Catapult Services

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Rated 5 out of 5 stars

Really informative and engaging First…

Really informative and engaging First Aid instructor.
Kept it relevant, clear and understandable.
Established a great rapport from the go!
I learnt a lot and feel confident.

January 5, 2026
Unprompted review
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Reply from Catapult Services Ltd - First Aid Training

Hi Mrs Eccles,

We appreciate your time in leaving us a review, it is much appreciated.

We are glad you found the course useful and engaging, but most important of all, you now feel more confident in your skills, which is music to our ears.

Wishing you all the very best,

Catapult Services

Rated 5 out of 5 stars

The trainers Kirst Bailey was amazing

The trainers Kirst Bailey was amazing, confident teaching the subjects and has lots of experience and knowledge in the field.

January 7, 2026
Unprompted review
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Reply from Catapult Services Ltd - First Aid Training

Hi Claudimila,

Thank you for your kind review and the time you have taken to leave this - we are glad you found the trainer's knowledge and experience assuring.

Wishing you all the very best,

Catapult Services

Rated 5 out of 5 stars

Brilliant

Interactive, informative and very enjoyable.

December 4, 2025
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Mark,

Thank you for taking the time to leave us your review, it is much appreciated.

We are glad you enjoyed the training and found it informative.

We hope we are able to train you again in the near future.

With best wishes,

Catapult Services

Rated 5 out of 5 stars

Kirsti!!

Kirsti was amazing! She made the whole process engaging with both the theory and the practical aspects. The second day was more theory heavy but still managed to keep in interesting. She made everyone feel welcome as soon as they came through the door! I hope I get to use this company again for my next first aid course when it needs to be renewed next.

November 25, 2025
Unprompted review
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Reply from Catapult Services Ltd - First Aid Training

Hi Veronica,

Thank you for your kind words about our trainer, Kirsti.

We are really glad you felt welcomed, enjoyed the course and was kept engaged throughout.

We hope you have the privilege of training you again in the near future.

Thank you for taking the time to leave us a review.

Best wishes,

Catapult Services

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Rated 5 out of 5 stars

Fantastic paediatric first aid training

Fantastic!!!! So informative, engaging and really thorough. This is the best Paediatric First Aid course I have experienced. Thank you.

November 19, 2025
Unprompted review
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Reply from Catapult Services Ltd - First Aid Training

Hi Rebecca,

It is always a pleasure training you - thank you for your repeat custom. We are always glad you leave the training full of refreshed knowledge and having enjoyed the course.

We hope to have the privilege of training you again in the future.

Until then, all the very best and thank you for taking the time to leave us your kind review.

Catapult Services

Rated 5 out of 5 stars

great session

Catapult delivered a very informative and engaging training session covering first aid in the workplace. The facilitator was very personable and adapted the content to fit my particular business and the work that we do. I highly recommend using catapult.

November 10, 2025
Unprompted review
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Reply from Catapult Services Ltd - First Aid Training

Hi Peter,

We appreciate you taking the time to leave us your helpful review. It is always good to hear that the tailoring of the course towards your business was beneficial and how much you enjoyed the course.

We hope to have the pleasure of training you again in the future.

With thanks and very best wishes,

Catapult Services

Rated 5 out of 5 stars

Great explaining

Great explaining; a lot of prsctic parts; very kind

November 10, 2025
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi,

Thank you for your review, we are glad you found the teaching clear and helpful.

With very best wishes,

Catapult Services

Rated 5 out of 5 stars

It was a very good experience,I learned…

It was a very good experience,I learned a lot of new things

October 24, 2025
Unprompted review
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Reply from Catapult Services Ltd - First Aid Training

Hi Seema,

It is always good to hear that our learners have had a positive learning experience and have gained lots of new knowledge.

We wish you the very best and thank you for taking the time to leave us a review, it is much appreciated.

Catapult Services

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Rated 5 out of 5 stars

Really engaging delivery of BLS

Really engaging delivery of BLS, choking and anaphylaxis training

October 6, 2025
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Trevor,

It was a pleasure training you in your BLS - we are glad you found the session engaging.

tHank you for taking the time to leave his your review, it is much appreciated.

With very best wishes,

Catapult Services

Rated 5 out of 5 stars

Excellent paediatric first aid training…

Excellent paediatric first aid training from Kirsti. Engaging sessions despite the long days. Good blend of practical work and theory content. Thank you!

October 1, 2025
Unprompted review
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Reply from Catapult Services Ltd - First Aid Training

Hi Susie,

We are glad you found the training enjoyable, with the right balance between practical and theory teaching.

We appreciate you leaving your helpful review for us.

Wishing you all the very best,

Catapult Services

Rated 5 out of 5 stars

Excellent paediatric 2 day first aid…

Excellent paediatric 2 day first aid course. Trainer, Kirsti, was brilliant. Would highly recommend

October 1, 2025
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Shona,

Thank you for taking the time to leave you helpful review, it is much appreciated.

We hope to have the privilege of training you again in the near future.

With very best wishes,

Catapult Services

Rated 5 out of 5 stars

Excellent clear and charismatic speaker

September 23, 2025
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Chris,

Thank you for taking the time to leave your review, it is much appreciated. We are glad you enjoyed your training and found the trainer clear and engaging.

With very best wishes,

Catapult Services

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Rated 5 out of 5 stars

Catapult Training - first class first aid

Keverne, our trainer, delivered training with clarity and confidence. It instils confidence in attenders.

September 16, 2025
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Dominic,

We are glad you left feeling more confident in your first aid capability. It was a pleasure training you and thank you for your time in leaving us your review, it is much appreciated.

With very best wishes for the forthcoming rugby season,

Catapult Services

Rated 5 out of 5 stars

This course has been excellent I’m…

This course has been excellent I’m gonna use my knowledge and hopefully use it in the future shout out to Kirsti for being very supportive with me

July 24, 2025
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Tia,

It was a pleasure training you - all the very best over the summer and beyond.

Thank you for taking the time to leave us a review, it is much appreciated.

With best wishes,

Catapult Services

Rated 4 out of 5 stars

Very informative and helpful

July 3, 2025
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Joe,

Thank you for taking the time to leave your review - we are glad you found the course helpful.

With very best wishes,

Catapult Services

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