This business took my money, but never sent me any merchandise. When I reached out to their customer service team, I was ignored entirely unfortunately, the only way I can remedy the situation is by d... See more
Company replied
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See what reviewers are saying
I am a big fan of Catbird!! Absolutely enjoy all my purchases. Very easy site to use. Customer service is the best when I have had questions or needed to return something.
I ordered the Orlando in Love Silver Ring on June 10th for a birthday gift. It has now been well over two months, and I still have not received the ring, a tracking number, or any proactive comm... See more
Company replied
Very Disappointed With the Value I purchased a gold bracelet for my daughter, and unfortunately, I’m extremely disappointed with the purchase. The bracelet was very expensive, but it is much... See more
Company replied
Company details
Written by the company
Founded in Brooklyn in 2004, Catbird creates jewelry designed to be worn every day and treasured for a lifetime. What began as a small shop in Williamsburg has grown into a jewelry destination known for our layered aesthetic (the Anatomy of a Stack), thoughtful craftsmanship, and approachable take on fine jewelry. Our collection is designed in the Brooklyn Navy Yard and crafted with intention alongside trusted manufacturing partners. From the beginning, we've been committed to using recycled solid gold, conflict-free diamonds, and responsibly sourced precious stones whenever possible. From signature stacking rings and charm necklaces to milestone rings, permanent jewelry, and meaningful keepsakes, we believe the most special things are the ones you live in and love every day. Thank you for choosing Catbird and for taking the time to share your experience. Your feedback helps us learn, grow, and continue creating the best possible experience for our community.
Contact info
141 Flushing Ave, 11205, Brooklyn, United States
- customerservice@catbirdnyc.com
- www.catbirdnyc.com
1.9
Poor
47 reviews
No recent history of asking for reviews
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1000% recommend. Love!
Absolutely love my new rings from Catbird. On top of that, their customer service is truly fantastic -- quick and efficient responses even during the holiday period. Fast shipping internationally, arrived in a week. Beautiful jewellery, lovely selection and good size offering. Thanks Catbird!
January 2, 2023
Unprompted review
Had the ring last than 2 weeks stones…
Had the ring last than 2 weeks stones all ready trying to full out.
Contacted them on email and Facebook been 3 days still no contact back.
Taken the ring into a jewellery shop to get it valued for insurance. They said it was badly made and cheap stones
Please get in contact ASAP catbird
June 3, 2022
Unprompted review
100% would recommend
Affordable, unique and great quality! I love Catbird! My welded bracelet is my pride and joy!
August 6, 2021
Unprompted review
For utterly feminine jewelry you can wear everyday
The Twisted Stacker Ring is one of the many rings I have bought from this gorgeous little NYC shop. The price is good for the exceptional quality. The rings are so pretty and delicate...I wear them daily (twisted stacker, mignon memory ring, hammered ring, first knuckle ring). I hope my travels bring me back to NYC soon so I can stop by Catbird again!
June 14, 2017
Unprompted review
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