Molly was fantastic and set up a teams call right away when we were having some IT issues, she was friendly, helpful and very personable.
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See what reviewers are saying
Nat & Tatjana have delivered on everything we have asked for. Especially on bespoke data requests. They have gone out of their way to understand we are using the job board to its full potential, even... See more
Company replied
what a nice feeling to have a strong platform in your back! Catrere its my main source of elite applications, easy to use, popular and 100% hospitality oriented! thanks to Louise Hitra our account m... See more
Company replied
Jay has been amazing as our account manager at Caterer! As the Head of Talent at San Carlo, I’ve had a fantastic experience using the job board thanks to her. Jay always makes sure we get the mos... See more
Company replied
Company details
Written by the company
Hospitality jobs throughout the UK and Ireland. Caterer.com is the UKs largest hospitality job board with thousands of job vacancies in hotels, restaurants, pubs and bars.
Contact info
United Kingdom
- www.caterer.com
4.7
Excellent
192 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Caterer Training Session
We had a training session with Joanna which was really useful. She was very helpful and well prepared for our meeting and gave us a really good insight as to how to make the most out of the site. I have used databases for a while but still picked up some very useful hints!
A big thank you to Pammy also who always goes the extra mile.
August 15, 2023
Unprompted review
Reply from Caterer
Hi Camilla,
Thank you for your feedback! We're delighted to hear that the training session with Joanna was useful and that she provided valuable insights on making the most out of the site. It's great to know that even with your prior experience, you found the session informative. We're also glad to hear that Pammy's efforts were appreciated.
If you have more questions or need further assistance, don't hesitate to reach out. We're here to help you succeed and provide excellent service!
Kind regards,
Mohammad
The best
Caterer.com has been our rock-solid solution for connecting with top talent. Its reliability and user-friendly interface have transformed our recruitment process.
Special kudos to Will and Leah, who manage our account flawlessly. Their lightning-fast responses and expert guidance make all the difference. They truly go above and beyond.
Caterer.com's platform and the exceptional service from Will and Leah have been instrumental in our success. If you need a hassle-free way to find top talent, look no further.
Cheers to Caterer.com and a special thank you to Will and Leah!
August 10, 2023
Unprompted review
Reply from Caterer
Hi Sara,
We greatly appreciate your feedback! We're thrilled to have played a significant role in transforming your recruitment process. Will and Leah are dedicated to providing exceptional service, and their lightning-fast responses and expert guidance truly set us apart. We're delighted that Caterer.com's platform and their assistance have contributed to your success. If you're seeking hassle-free talent solutions, you know you can rely on us. Cheers to your success and a big thank you to Will and Leah from all of us at Caterer.com!
Kind regards,
Mohammad
Gemma
Gemma, is wonderful and was very helpful, in helping us navigate the site and work out the best ways to use the Caterer job tools
August 2, 2023
Unprompted review
Reply from Caterer
Hi Jo,
We're glad to hear about your positive experience with Gemma! Her assistance in navigating the site and optimizing the use of Caterer's job tools is truly valuable. If you have any more questions or need further guidance, don't hesitate to reach out. We're here to ensure you have the best possible experience and success using our tools.
Kind regards,
Mohammad
I did not catch the name of the lady I…
I did not catch the name of the lady I spoke to this morning, I had issues accessing my account after an email address was switched over.
Hopefully you can retrace and praise her. Such a fast turn around. Thank you!
August 9, 2023
Unprompted review
Reply from Caterer
Hi Ben,
Thank you for leaving this review for Sofia.
Great to see she was able to assist you so quickly.
If you need anything further please do get in touch.
Kind regards,
Kerry
Sofia was really helpful
Sofia was really helpful in arranging to reset my login, quick and efficient and stayed on the line until the issue was sorted. Really friendly too - thanks!
August 4, 2023
Unprompted review
Reply from Caterer
Hi Karen,
Thank you for leaving this review for Sofia, so glad she was able to assist you.
If you need anything else at all please do get in touch with any of the team.
Kind regards.
Kerry
Kamil was amazing at guiding us through…
Kamil was amazing at guiding us through how to optimise our job ads on Caterer. Thank you so much!
August 3, 2023
Unprompted review
Reply from Caterer
Hi Lucy,
Thank you for taking the time to leave us some feedback on how you found the training with Kamil
If you have any future training needs, please email customertraining@totaljobsgroup.com
Kind regards,
Kerry
Reply from Caterer
Hi Marco,
Thank you for sharing your positive feedback about Catherine! We're glad to hear that she was really helpful. We value her dedication to providing excellent service.
If you have any more comments or if there's anything else we can assist you with, please feel free to let us know. We appreciate your support and look forward to serving you again!
Kind regards,
Mohammad
Training with Cat was very helpful
Training with Cat was very helpful, she shared relevant and clear information.
July 24, 2023
Unprompted review
Reply from Caterer
Hi Laura,
Thank you for taking the time to leave us some feedback on how you found the session with Cat.
If you have any future training needs, please email customertraining@totaljobsgroup.com
Kind Regards
Cathy
Reply from Caterer
Hi Felix,
Thank you for taking the time to leave us some feedback on how you found the training with Kamil.
If you have any future training needs, please email customertraining@totaljobsgroup.com
Kind Regards
Cathy
I use caterer every day for…
I use caterer every day for recruitment. It's really easy to use and allows quick and accurate candidate sourcing. The filters and advanced search functions mean you can focus on getting exactly the right person. I also had an issue today and the customer services agent sorted it immediately. I couldn't really ask for any more
July 5, 2023
Unprompted review
Reply from Caterer
Hi Ben,
Thank you for sharing your experience with Sarah I am pleased we got to resolve your query for you.
If there is anything else we can help with, please let us know.
Kind regards,
Cathy
Leah Rae was quite helpful!
July 4, 2023
Unprompted review
Reply from Caterer
Hi Basel,
Thank you for leaving this review for Leah, so glad she was able to assist you.
If you need anything else at all please do get in touch with Leah or any of the team.
Kind regards.
Cathy
Really useful session
Really useful session, definitely taken away some learnings.
July 3, 2023
Unprompted review
Reply from Caterer
Hi Nat,
Thank you for taking the time to leave us some feedback on how you found the session with Cat.
If you have any future training needs, please email customertraining@totaljobsgroup.com
Kind Regards
Cathy
Very useful session on best practice on…
Very useful session on best practice on the platform with Catherine
June 30, 2023
Unprompted review
Reply from Caterer
Hi Nicky,
Thank you for taking the time to leave us some feedback on how you found the training with Cat.
If you have any future training needs, please email customertraining@totaljobsgroup.com
Kind Regards
Cathy
Lovely team and a very informative…
Lovely team and a very informative session from Catherine.
June 30, 2023
Unprompted review
Reply from Caterer
Hi Linda,
Thank you for taking the time to leave us feedback on the training session you attended with Cat.
For further assistance please don't hesitate to reach out to customertraining@totaljobsgroup.com as we will be happy to help!
Kind regards.
Cathy
Really helpful and friendly customer…
Really helpful and friendly customer service advisor
June 15, 2023
Unprompted review
Reply from Caterer
Hi Paula,
Thank you for taking the time to leave us a review. We are pleased to hear you received the 5 star service we pride ourselves on.
Kind regards,
Cathy
Great customer service
Great customer service, very polity and helpful. Thank you.
June 14, 2023
Unprompted review
Reply from Caterer
Hi Morgane,
We really appreciate you taking the time to leave us a review. We're so glad Paul was of assistance and happy to hear you received the excellent customer service we pride ourselves on. If you need any further support please get in touch we're always happy to help.
Kind Regards,
Cathy
AMAZING!! Thank you team :)
I worked with the team at Caterer to advertise our School Leaver roles - not only did we receive a record number of strong and diverse applications, but the team were a pleasure to work with from start to end!
Could not recommend the team enough, they are a joy to work with and they totally deliver. Thanks for making the whole process such great fun and for putting a smile on my face so many times.
If you're thinking about partnering with Caterer, don't delay!! What a fantastic team of people.
May 31, 2023
Unprompted review
Reply from Caterer
Hi Maisy,
Thanks so much for your kind words, I agree the Teams are awesome and it's wonderful to see that you've had such a great experience.
Please do let us know if you need anything further from any of our support teams.
Kind regards,
Cathy
Advertisment Design Support
We have just started our journey to employ a Chef / Experienced Cook and the Support team have been very helpful in improving our chances of success.
Thank you
May 30, 2023
Unprompted review
Reply from Caterer
Hi Christopher,
Thank you for leaving this review for the support received.
If you need any further please get in touch we're always happy to help.
Kind Regards,
Cathy
Amazing support from day 1
Our account manager Junior has always been amazing from day 1, always on hand to support and partner with us to offer more than just a job board or CV database! Junior and his team (Katy and Jamsin) have been fantastic in offering my team proactive support and guidance at all times. Thankful for the relationship we have with Caterer.
May 26, 2023
Unprompted review
Reply from Caterer
Hi Am Chahal,
Thank you for taking the time to leave us this wonderful review.
Fantastic to hear that you have had a positive experience working with Junior, Katy and Jas.
Really appreciate you taking the time to leave this review and for your kind words.
Kind regards,
Cathy
Early days
Early days, but support and original information excellent, looking forward to working with Cater.com and hoping for success in filling our vacancies.
May 25, 2023
Unprompted review
Reply from Caterer
Hi HR team,
Great to see so far the support has been excellent, Please do let us know if you need anything further from any of our support teams.
Kind regards ,
Cathy
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