Caters News Agency Reviews 

122
TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

Signed a contract for a TikTok in July 2024, on the online portal it has my clips which I’d seen going viral on Facebook over the past 10 months racking up millions of views. There’s still no sales an... See more

Rated 5 out of 5 stars

This was our first (and hopefully last - LOL!) experience with a Viral Video! We honestly took a shot in the dark and just picked what seemed to be the most reputable company when so many companies we... See more

Rated 5 out of 5 stars

I’ve worked with Caters for about 5 years now. I’ve had a wonderful experience with them, and they’ve done a fantastic job at selling my images. I’m a part-time photographer, and am often busy with ot... See more

Rated 2 out of 5 stars

Tread carefully. I syndicated my photos through Caters News. My photographs were used all over the world, including The Sun, Mirror, Metro, NY post etc. Three years, many emails and a negative TrustPi... See more

Company details

  1. News Cooperation

Written by the company

Caters is an international news, picture and video agency. We source and distribute exclusive news and feature stories to newspapers, magazines, online news sites and broadcasters worldwide. We’ve earnt an enviable reputation for our hard-hitting real-life stories, original, quirky and cutting-edge content which is either sourced by our team of qualified journalists or is submitted by one of our growing number of loyal contributors or on behalf of one of the many reputable picture libraries, regional newspapers, or publishing houses who choose to syndicate through us.


Contact info

3.7

Average

TrustScore 3.5 out of 5

122 reviews

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3.7

All reviews

(122)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Interview UK/Canada

Caters News interviewed my daughter and I for an article. Niamh Kirk was really friendly and lovely to deal with. She made us very comfortable and was very professional. She was very accommodating with different time zone being Canada/UK. The article was great. Thankyou!!!

October 13, 2022
Unprompted review
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Rated 1 out of 5 stars

AVOID AT ALL COSTS

AVOID AT ALL COSTS

Terrible shambles of a company. Like to sound professional offering all they can to grab your attention, and then completely go back on all of it once you have signed up to them. They have no idea how much money you will get for your story, and you won't get "paid" until at least 12 weeks later if they do respond to emails that is. They sold my story to 3 newspapers for £50 total. For the hassle and embarrassment this company cost me, £50 is a complete joke. AVOID

October 24, 2022
Unprompted review
Rated 1 out of 5 stars

Very disappointed.

These people sounded amazing at the beginning of our meeting with them, but apparently that was a lie. We had a tiktok that went viral so they reached out to me and my partner. We signed the contract for them to be our agent to help with the sales of the video. The video has been soled and used on multiple websites. We have not received a penny. Would appear they keep all funds for themselves. I have tried contacting them loads of times via email and phone call, but absolutely nothing comes off it.

DONT USE THEM.

June 22, 2022
Unprompted review
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Rated 4 out of 5 stars

Professional and easy.

Professional and easy.
I've been working with Caters for over 2 years now and it goes very smoothly. The content editor I work with (Mike Jones) is helpful and communicates well with me. When payment is due they send a sales report and pay without delay. The only suggestion I have is that they send you a notification of anything published at the time to help keep track. Otherwise very happy working with Caters

February 4, 2022
Unprompted review
Rated 5 out of 5 stars

I have found Caters to be an extremely cooperative, friendly, efficient and courteous agency.

I have found Caters to be an extremely patient, helpful, efficient and well-connected agency. Armed, as they are, with an extensive list of media contacts I have found that they also take the time to advise as to content, style, and (most importantly) what sells and what doesn’t, as it is much in their interest as it is the contributor to ensure that content is focussed and targeted so as to improve the chances of publication. Their payments are quick and efficient and all in all they are a pleasure to work with.

January 28, 2022
Unprompted review
Rated 5 out of 5 stars

I have some great experiences working…

I have some great experiences working with Caters Agency. They have always been really professional on what they execute. I tend to work with companies that I trust and can value the stakeholders involved in the project. And with the combination of their professionalism and contacts I got to share my stories and adventures with a legion of people around the globe. I strongly recommend using their service or partnering with Caters News

January 27, 2022
Unprompted review
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Rated 4 out of 5 stars

They are easy to work with and I can…

They are easy to work with and I can count on them to license my footage when I have another viral video. The only reason I don’t give 5* is I think that sometimes they sell the footage for too cheap or to not enough outlets.

January 27, 2022
Unprompted review
Rated 4 out of 5 stars

Happy with Caters and their staff.

Very pleasant to deal with. No issues at all. Sent in a portfolio of images (at their request) and have had 2 published. Takes about 2 months to get paid but I was made aware of that. The FAQ's re: payment are very good, accurate and informative.
They respond quickly to questions and let you know when and what images get published in a timely manner.

January 27, 2022
Unprompted review
Rated 5 out of 5 stars

Reputable company

Caters has published several of my photos in articles. My experience with them has been straightforward and positive—they followed the stipulations in our contract, I was paid for my work as promised, and I would work with them again.

January 27, 2022
Unprompted review
Rated 4 out of 5 stars

When things got elephant, Caters came through.

I shot a series of images in Amboseli National Park in Kenya which featured a gigantic elephant's encounter with a car. They got some good engagement on Social Media but as we all know, that doesn't do much to the bills at the end of the month. I tried getting in touch with a couple of media companies to see if they were interested in licensing my images but I received no response. A friend told me of Caters News and after sharing my images with them, I received licensing fees that made me and my account happy. The fees more than covered the cost of my trip to Amboseli. I will definitely be sharing other interesting images I get with them for licensing.

January 27, 2022
Unprompted review
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Rated 5 out of 5 stars

I'm a contributing photographer

I'm a contributing photographer, and have very positive experiences with Caters. They help me spot a good story, and more often than not feature then in several newspapers and publications. Couldn't recommend them more.

January 27, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend Caters News Agency!

I was very skeptical at first but trust me when I say, I literally did nothing. They did it all and was very professional from the first email to the last. If my crazy dog does anything else to go viral, I will definitely use Caters again. Wonderful group of people and so helpful.

July 28, 2021
Unprompted review
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Rated 5 out of 5 stars

Professional service

It has been a wonderful experience working with Lucy at Caters. She is very professional and great to work with. I am very pleased that the Daily Star published my photos. Thank you Lucy!

July 8, 2021
Unprompted review
Rated 5 out of 5 stars

This was our first (and hopefully last…

This was our first (and hopefully last - LOL!) experience with a Viral Video! We honestly took a shot in the dark and just picked what seemed to be the most reputable company when so many companies were reaching out to buy our video. They were professional, informative, they paid us timely and gave us updates when new commissions came in.

July 6, 2021
Unprompted review

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