Caviar Classic London Reviews 

623
•
TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

Do not touch this company… I waited 6wks for my order to finally arrive. I sent numerous emails telling them not to bother sending as I will be sending the goods straight back. Guess what goods arrive... See more

Rated 3 out of 5 stars

Ordered Friday 11;14am, received notification Friday 5:24pm saying won't be shipped until Monday on a 24 hour service. Why wasn't this flagged at time of order? Received a mail 02:08am Monday sa... See more

Rated 1 out of 5 stars

Customer care are useless!!!! I’ve waited over a month for an “ok” jumper, was supposed to be a few days. Didn’t hear a thing from anyone. Don’t shop here.

Rated 1 out of 5 stars

My parcel never reached me, and Evri confirmed in writing that it was lost. Cavari London still refused to take responsibility, relying on a photo of a parcel left outside a door that wasn’t mine an... See more

Company details

  1. Cold Cut Store
  2. also in
  3. Food Products Supplier
  4. Gourmet Grocery Store

Information provided by various external sources

Caviar Classic is a small London based caviar & Fine food company, owned and run by Darren Pedersen. We pride ourselves on offering an amazing product straight from the producer. We believe that a satisfied customer is our biggest asset. WE want to go back to the time when customer service actually meant that the person on the other end of the phone actually can be bothered. And all our team love what they do. That we have some of the most amazing customers makes it that much easier. Therefore all our products are of the highest standard. We endeavour to ship your order to you as soon as you have ordered it, normally within 24 hours.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

623 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.3

All reviews

(623)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Win/Win

I shopped around for my caviar for many years but since finding CCL I haven’t gone anywhere else. I am very satisfied with the product, price and service, and the promotions, the consequence being my consumption has increased so it really is a win/win.

August 19, 2021
Unprompted review
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Rated 5 out of 5 stars

Birthday Treat

I have a very happy birthday girl today who received a trio of classic caviar as her present (4 tins actually as there was an offer, buy 3 get 4th free). Being a novice, I really appreciated the advice and help with choosing her gift. The service was outstanding and I wouldn't hesitate to recommend the company and products, she said 'best birthday breakfast ever!' I'm sure we will be repeat customers as other members of the family saw her post online.

August 6, 2021
Unprompted review
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Rated 5 out of 5 stars

Second order!

Fast and efficient delivery and great quality caviar with long expiration date. Second order and not the last

August 5, 2021
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Rated 5 out of 5 stars

I ordered 50grammms of Caviar and…

I ordered 50grammms of Caviar and received 30 g by mistake , spoke to caviar , they responded immediately sent me another 30 g and a spoon
in my view the quality of a Company is how quickly they respond to mistakes

This Company is definitely 5 stars

July 23, 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Great service
Ordered a late birthday present
Arrived in plenty of time
Well boxed (nice picnic type basket so didn't have to wrap)
Summer truffles weren't the most falvoursome but as a "free bonus" with the gift is was most Welcome

July 19, 2021
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Rated 4 out of 5 stars

Buying as a Gift

My only observation is if you are buying products as a present for someone there is nowhere you can include a message. Other than that you would have got five stars!

July 6, 2021
Caviar Classic London logo

Reply from Caviar Classic London

Hello there,

Thank you for taking the time to leave feedback on our Trustpilot page. We have now updated our checkout to include a gift message, so this option will be available for any future orders.

Kind regards,

Lewis
Caviar Classic London

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Rated 5 out of 5 stars

amazing

amazing quality for a fair price. customer service always goes the extra mile to help. delivery sharp and precise.
couldn't ask for more

June 25, 2021

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