Wilson Plumbing and Heating Ltd Reviews 

474
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally polite, helpful, and efficient during every single service visit. People deeply appreciate the prompt arrival times and the clean, tidy manner in which all the plumbing work is completed. Consumers also note that office communication is fantastic, providing helpful annual reminders and seamless coordination from start to finish. Many reviewers express complete satisfaction with their new boiler installations and regular maintenance services performed over the years. They are always happy to recommend these trustworthy professionals to anyone needing reliable plumbing and heating assistance.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the efficient and professional team... See more

Staff

Customers had positive experiences with staff, consistently highlighting their professional, polite, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So pleased we found Wilson Plumbing and Heating. From seeing a leaflet to checking the webiste, to Craig coming out to quote and alert us to some things that needed urgent attention, to Nick and Lewis... See more

Rated 5 out of 5 stars

Absolutely brilliant service . Lauren in the office is a super star so efficient and pleasant total pleasure to deal with. Paul the fitter arrived on time to the second , with paper boot covers con... See more

Rated 5 out of 5 stars

Wilson Plumbing installed our new boiler two years ago along with a Hive thermostat system. Paul came out to do its annual service. Cleaned the internal parts, checked its efficiency and checked the t... See more

Rated 5 out of 5 stars

Fantastic service, very fast response with Craig Wilson responding to our heating problem within hours of asking for assistance. Craig diagnosed our problem and gave us options to consider within a sh... See more


Company details

  1. Boiler and Heating Service
  2. Gas Engineer
  3. Heating Contractor
  4. Plumber

Written by the company

Wilson Plumbing and Heating specialise in domestic and light commercial heating including: servicing, repairs, maintenance installations and landlords certifications. We have experienced, qualified, highly trained engineers working with natural gas, oil, LPG, under floor and warm air heating. Established for over 30 years, the Wilson Plumbing and Heating engineers are a team of highly trained, quality, reliable, experienced trustworthy professionals. We pride ourselves on immaculate housekeeping, excellent customer service, good communication and competitive pricing. Our team offers an extensive range of works including energy efficient oil, LPG and gas boiler replacements, central heating installation, system design, boiler and heating repairs, gas and oil boiler servicing, gas fire installation, service and repair, landlords gas certification, caravan and park home safety certification and system flushing /power flushing. New boiler installation guarantees of up to 12 years - gas boilers are hydrogen blend ready. Our business and engineers are Gas Safe and OFTEC registered.


Contact info

4.8

Excellent

TrustScore 5 out of 5

474 reviews

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No recent history of asking for reviews

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4.8

All reviews

(474)

34 reviews in the last 12 months

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Rated 5 out of 5 stars

Boiler service

Paul arrived spot on time to carry out a boiler service. Very clean and courteous tradesman who did the job quickly and efficiently. Extremely impressed with Wilsons and would recommend them.

June 16, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Have used this company several times and always receive excellent service. Boiler service today by "Paul" who was very professional and efficient

May 30, 2025
Unprompted review
Rated 5 out of 5 stars

Boiler Service

We have dealt with Wilson Plumbing and Heating since 2014. The company is always eager to please. The staff are very knowledgeable polite neat/tidy in doing any work in the house. In short GREAT TO DO BUSINESS WITH!

May 29, 2025
Unprompted review
Rated 5 out of 5 stars

Boiler breakdown

Contacted the company when my boiler seized up.The engineer (Paul) arrived as arranged the following afternoon. He spent a couple of hours & then stayed to do a service. Very pleasant & friendly. Paul explained what he was doing & why. Won't be going anywhere else when the next service is due!

May 29, 2025
Unprompted review
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Rated 5 out of 5 stars

Highly recommend

Used Wilson Plumbing & Heating for every boiler service since they replaced my boiler a few years ago.
Always very polite, very honest and does a great job.

May 9, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant Plumbing company

Wow, what a fantastic service from this company. I have used these twice this week. Once for a leaking boiler and today repairing the flush on 3 toilets. Lewis was polite and insisted on taking off his shoes as per his company policy. He was quick and efficient. I was recommend this company and I will do the same, they have my custom for life now. They were on time and arrived when they said they would, no excuses, just a great service.

April 25, 2025
Unprompted review
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Rated 5 out of 5 stars

First Service

One year ago Wilson fitted a new boiler at a fair price and expertly fitted. Now they’ve carried out the first service. It was done efficiently by Paul, a pleasant and helpful young man. All good.

April 16, 2025
Unprompted review
Rated 5 out of 5 stars

Always first choice for any plumbing…

Always first choice for any plumbing jobs, have used them for years. They fitted a new boiler two years ago and have just been out for second annual service. Paul was great explaining all that he was checking. Excellent service

April 9, 2025
Unprompted review
Rated 5 out of 5 stars

The price was right for us and Jamie S…

The price was right for us and Jamie S was first class very professional installation explained every aspect of the job cleaned everything up on completion he is a great representative for Wilson plumbing and heating. Have used this company for the last 14 years and will continue to do so.

April 11, 2025
Unprompted review
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Rated 5 out of 5 stars

Good reliable service

We have used Wilson's for a few years now, for annual boiler services and any repairs required, and have always had great service from engineer Paul, and the staff in the office. Would recommend for any plumbing and heating issues.

April 7, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Company and very good Engineer.

My 22 year old boiler finally died having caused leaks in my hot water pipes. Wilson Plumbing fixed the leaks and installed a new Worcester Bosch boiler. The leaks were not easy to access. Their Engineer worked tirelessly all day, the hardest working Engineer I have ever experienced. The initial assessment was very thorough and their Manager produced a long list of the work to be covered. I chose Wilsons partly because their Trust Pilot ratings were so high (98% 5 stars) and am pleased to be giving them another 5 star rating. Excellent company.

March 14, 2025
Unprompted review
Rated 5 out of 5 stars

These guys were great

These guys were great. Arrived promptly and completed the job in less than two days. It included dismantling and removing an old Rayburn. Clean and efficient workers. I couldn’t believe how much they achieved on the first day as they had to uncouple and dismantle all the existing pipe work, electricals and tanks AND fit and connect the new boiler!
Well done them. Would definitely recommend this company

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

First class service!

Once again a first class service from Wilson’s Plumbing and Heating. Very professional job and extremely clean and tidy workmanship. Always turn up on time and always very respectful of our property. Thank you again, highly recommended.

March 10, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent work from Nick and Lewis

Excellent work from Nick and Lewis. Fitting new boiler, radiators and pipework alteration. Timely, smart finishing, and cleaned up well afterwards. Went above and beyond to do lots of extra bits to make everything look and function well. Highly recommend.

February 21, 2025
Unprompted review

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