As soon as you walk in, you're professionally greeted and treated like family. Sherlet and Daisy did an awesome job helping us with our banking needs. If you are looking for an offshore account, I... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Caye is the only International Bank headquartered on the beautiful island of Ambergris Caye in Belize, Central America. Our bank license permits us to conduct financial services with both individuals and corporations located outside of Belize. We offer a full range of traditional and non-traditional banking services and accounts in multiple currencies. An application for account opening is a simple process and can be facilitated online from anywhere in the world.
Contact info
Ambergris Caye, Island, San Pedro, Belize
- +5016221009
- notify@cayebank.bz
- www.cayebank.bz
Caye International Bank
I recently opened a new account at Caye International Bank, and I had the pleasure of being assisted by Sofia Munoz, the Client Service Officer. From the moment I started, she made the entire process smooth, informative, and stress-free.
Sofia explained all the available account options clearly and patiently answered all my questions without any rush. I appreciated how transparent she was about the fees, benefits, and requirements of each account type. She also ensured that all my documents were properly filled out and double-checked everything for accuracy.
The whole process was quick, thanks to Sofia’s efficiency and professionalism. It’s rare to find someone who combines knowledge and attention to detail so effortlessly.
Overall, if you're opening an account at Caye International Bank, I highly recommend asking for Sofia—you'll be in good hands.
Great service always!
Efficient Service
Daisy Flores is to be commended: She dealt with my secure access issues with a sense of immediacy and sorted matters out while staying on the line with me, whilst I was traveling in New Zealand, until all resolved.
Kindness, precision, and speed!
Thank you for all the support I received. Seidy was incredibly helpful and always responded quickly to all of my questions. The process was precise and transparent. I truly appreciate it – thank you so much!
I would highly recommend CIB!!!
My experience with CIB was streamlined, efficient, and the staff was very easy to work with. Seidy Acosta and Darina Tzul guided me through the entire process of getting setup and they were always willing to explain the steps clearly and effectively. I would highly recommend CIB!!!
resolution of missing payment
I had a good experience with Caya Bank, particularly thanks to Gloria Orellana. She was professional and extremely helpful in resolving a missing payment issue quickly and efficiently. Her clear communication and dedication made what seemed to be an impossible task manageable. I highly recommend her for her outstanding customer service.
The timing was just prefect so…
The timing was just prefect so unexpected.
Professionalism of the team was +++
Miss Daisy Flores was very professional…
Miss Daisy Flores was very professional and was of expedient help. Thank you!
I have experienced fast and secure…
I have experienced fast and secure handling of very important matters from Caye Bank, especially from Daisy Flores.
The simplicity and super expierience of…
The simplicity and super expierience of the complete team and the Greatnessd of Ms. Sofia Munoz. Anyone who has her take care of there account sign up procedure has been blessed.Professionalism and patience. This is definetly a super well organised bank and is completely different from any other that I have used in the past... Clear, Simple, whether you are an expert in offshore and online banking or a beginner. This is the place to be. They allways answer and follow up quickly. I definetly am recommending them to my friends and colleaques. Godspeed
The follow up
The follow up, even when things weren't immediately clear. Seidy Acosta and Darins Tzul were especially thorough and helpful.
Caye Bank is more than just a bank
Caye Bank is more than just a bank. It has a real family feel about it and the people that work there go to great lengths to support your requests. I cannot sing their praises enough. The service is second to non and I would always choose this bank over every other. Gloria Orellana has been an outstanding point of contact recently and her assistance in an issue I had with a clients payment was amazing. Brilliant bank and service.
Amazing Staff
Daisy is wonderful, extremely helpful & kind.It was a long process to get my account open & going but I loved how available, patient and supportive Daisy is! I also appreciate Alexander he is so kind & amazing , I appreciate how he walked me thru step by step to set up deposits. The staff @ Caye Bank is great, they go above & beyond & I love they have rigid security at Caye Bank. So far everything is going good!
Chelsea Babb made my experience very…
Chelsea Babb made my experience very pleasant. She was communicative, detailed, and followed through. She is an asset the Caye International Bank.
For first time visiting your… Great Service
For first time visiting your institution and meeting Mr. Alexzander Tzul, he has a great customer service and the way he express the information needed to do business with the bank.
The staff at Caye International Bank…Seidy Acosta and Chelsea Babb
The staff at Caye International Bank are some of the most professional and experienced customer service professionals I have encountered in a long time; it has truly been a pleasure working with them!
Excelptional Service
After signing up for an international business account, I would have to say the service has been exceptional. The team at Caye bank provide a highly efficient and personal service. I'd particularly like to mention Gloria Orellana, Operations Manager, at the bank for her help with numerous items over the last several weeks, and also Caroline Ku, Sherlet Gonzalez & Natalie Valdez for all their help over the past several months. Highly recommended!
Excellent support- I was able to quickly resolve my issues…
Was able to quickly resolve my issues and complete the necessary form with the assistance of Daisy and Sherlet. The exchange rate on the date of transfer was the best for that week so I'm quite happy!
Caye Bank going over and above !!
The team at Caye Bank made the application and review process seamless, especially Alexzander who was always getting back to me quickly and keeping me updated. Thank you Alexzander!!
Get To Know Caye International Bank
Working with Caye International Bank has been nothing short of outstanding. From the very beginning, Seidy Acosta and Darina Tzul have gone above and beyond by being responsive, thoughtful, and consistently a step ahead. Their professionalism is exceptional, but what truly sets them apart is the genuine care and patience they bring to every interaction. Navigating international banking felt not just smooth, but surprisingly enjoyable. I’m genuinely grateful to have such stellar partners in my corner. – Steph Groce
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








